Nicole Allen
Manager, Communications & Operations at East Tennessee Economic Council (ETEC)- Claim this Profile
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Bio
Credentials
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Content Marketing Certification
HubSpot AcademyJan, 2021- Sep, 2024
Experience
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East Tennessee Economic Council (ETEC)
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United States
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Non-profit Organizations
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1 - 100 Employee
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Manager, Communications & Operations
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Nov 2004 - Present
Manager, Communications & Operations: 8/2017 - Present (Part-time, 30 hrs/week)Operations Manager/Administrator: 10/2007 - 8/2017 Present (Part-time, <30 hrs/week)Program Coordinator & Secretary to the Board: 11/2004 – 9/2007 (Full-time)• Content Creation / Implementation – website pages, emails, weekly newsletters, social media posts, and press releases. Website maintenance, coordinate printing and distribution of creative materials.• Project Management – Marketing collateral, new website build, economic impact studies, data analytics working group, awards creation and displays.• Client Services – Member relations, recruitment, retention, customer service.• Design – image creation for website, social media posts, collateral pieces, and invitations.• Database – Organize and maintain multi-segmented database of over 3,000 contacts.• Event Planning – In-person and virtual meetings of all sizes and types, start-to-finish.• Human Resources – Implement and maintain retirement plans, train employees, perform salary studies, staff Personnel Committee meetings, and maintain records.• Bookkeeping – Budgeting, accounts receivable and payable, payroll, reporting, tax filing, banking, contracts, credit card compliance, invoicing, and vendor relations.• Secretary to the Board – Record minutes and lead committee meetings.• Executive Assistant – Coordinate meetings/calendars/travel, strategize, manage office.
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Event Specialist
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Oct 2019 - Dec 2019
Developed internal and external processes and procedures, created event management strategies for Ts117 Modern Co-Working’s Meet + Train Room. Developed internal and external processes and procedures, created event management strategies for Ts117 Modern Co-Working’s Meet + Train Room.
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Coordinator (part time)
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Feb 2016 - Sep 2017
Start-up Organization - Responsible for creating content and structure, planning, and implementing of all marketing (database creation, website, monthly newsletter, email, flyer, other materials as needed); event planning; bookkeeping and financial reporting; coordinating and facilitating committee and Board meetings; assisting in forming partnerships and stakeholder relationships; administrative tasks; and, developing non-profit corporation/501c3 tax status for this membership-based start-up.CISC is a start-up non-profit organization formed by two of the Nation's leading research entities – the Oak Ridge National Laboratory and the University of Tennessee, – along with Cisco Systems, Consolidated Nuclear Security Y-12, Sword & Shield Enterprise Security, the East Tennessee Economic Council, and other private corporations to devise a strategy to position the region as a national leader in the development and deployment of cutting-edge cybersecurity technologies.
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Children's Museum of Oak Ridge
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United States
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Museums, Historical Sites, and Zoos
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Website Consultant (part-time)
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Jun 2011 - Jun 2012
Designed and implemented a 25 page Joomla! web-based website featuring multiple applications. Trained staff on how to maintain and update site. Designed and implemented a 25 page Joomla! web-based website featuring multiple applications. Trained staff on how to maintain and update site.
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East Tennessee Economic Development Agency (ETEDA)
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United States
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Advertising Services
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1 - 100 Employee
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Marketing Assistant
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Sep 2001 - Nov 2004
Responsible for marketing activities including: database maintenance and electronic marketing, website, coordinate bulk mailings, trade show arrangements, coordinating sales trips in local, regional and national markets, event/meeting planning, communicating with strategic partners: investors, board, and local economic development officials. Performed administrative/reception duties for three executives. Responsible for marketing activities including: database maintenance and electronic marketing, website, coordinate bulk mailings, trade show arrangements, coordinating sales trips in local, regional and national markets, event/meeting planning, communicating with strategic partners: investors, board, and local economic development officials. Performed administrative/reception duties for three executives.
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Marketing Manager / Coordinator / Assistant
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Nov 1998 - Jul 2001
Originally hired as a marketing assistant then promoted to marketing coordinator then manager for the in-house advertising agency/marketing department of a large hotel/resort company.-Completed over 400 individual advertising, collateral, direct mail, logo development, web, and photography projects.-Produced newsletters and a magazine that included photo shoots, articles, proofreading, and production.-Developed and maintained project management systems and database to organize and archive projects and photography.
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Sundial Beach Resort & Spa
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United States
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Hospitality
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1 - 100 Employee
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Executive Assistant - Group Sales
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Oct 1997 - Dec 1997
Also worked for this group from May-November 1998. Supported the President of Sales and Marketing and three national sales executives through the entire sales process. Also worked for this group from May-November 1998. Supported the President of Sales and Marketing and three national sales executives through the entire sales process.
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Education
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1990 - 1994
University of the Cumberlands
Bachelor of Science (B.S.), Psychology
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