Nicole Abey
Customer Experience Agent at Evelyn & Bobbie- Claim this Profile
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Bio
Experience
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Evelyn & Bobbie
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United States
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Retail Apparel and Fashion
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1 - 100 Employee
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Customer Experience Agent
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Aug 2023 - Present
•Provided personalized assistance and support, addressing inquiries and resolving issues, ensuring a positive shopping experience •Demonstrated strong product knowledge and a deep understanding of the brand's values to effectively guide customers •Utilized a solutions-oriented approach to resolve issues promptly, contributing to high customer satisfaction rates •Provided personalized assistance and support, addressing inquiries and resolving issues, ensuring a positive shopping experience •Demonstrated strong product knowledge and a deep understanding of the brand's values to effectively guide customers •Utilized a solutions-oriented approach to resolve issues promptly, contributing to high customer satisfaction rates
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Women Tech Community
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United Kingdom
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Technology, Information and Internet
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700 & Above Employee
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Stay-at-Home Parent
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2019 - Sep 2023
After I took my maternity leave from my previous company, I decided it was in the best interest of my family to step back from my career as my husband deployed and we lived far from family. A short time later, the pandemic shut everything down, and we moved across the country. I am still a stay at home mother, and utilize my degree daily as I work with my sons and research various techniques and educational content. After I took my maternity leave from my previous company, I decided it was in the best interest of my family to step back from my career as my husband deployed and we lived far from family. A short time later, the pandemic shut everything down, and we moved across the country. I am still a stay at home mother, and utilize my degree daily as I work with my sons and research various techniques and educational content.
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Mommy Brain
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United States
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Consumer Services
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1 - 100 Employee
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Content Writer
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Jun 2021 - Apr 2023
•Researched and created a postpartum toolkit, and social media content relating to the perinatal experience •Moderated a community of mothers, facilitating conversations surrounding the postpartum experience •Advocated for perinatal mental health care and awareness •Researched and created a postpartum toolkit, and social media content relating to the perinatal experience •Moderated a community of mothers, facilitating conversations surrounding the postpartum experience •Advocated for perinatal mental health care and awareness
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Behavioral Health Works, Inc.
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United States
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Individual and Family Services
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300 - 400 Employee
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Case Supervisor
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Dec 2018 - Oct 2019
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Associate Supervisor
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Oct 2018 - Nov 2018
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Behavior Therapist
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Feb 2018 - Oct 2018
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Orangetheory Fitness
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Sales Associate
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Aug 2017 - Sep 2018
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Stepping Stones Preschool & Childcare Center
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East Tawas, MI
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Lead Caregiver & Teacher
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Aug 2016 - May 2017
• Instruct children 2 to 4 years of age in activities designed to promote social, physical, and intellectual growth • Attend to children’s basic needs by feeding and dressing them, and changing their diapers • Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills • Lead separate transition classroom for youngest preschool children to prepare for full-time schooling • Instruct children 2 to 4 years of age in activities designed to promote social, physical, and intellectual growth • Attend to children’s basic needs by feeding and dressing them, and changing their diapers • Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills • Lead separate transition classroom for youngest preschool children to prepare for full-time schooling
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Inferno Dance
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Performing Arts
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1 - 100 Employee
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Nanny - Childcare Provider
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May 2011 - May 2016
•Enhanced fine and gross motor skills along with beginning a preschool curriculum•Travel across country with children and mother to assist with childcare and mother’s traveling lifestyle
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Camp Instructor
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Jul 2011 - 2015
• Instructed around 200 high school dancers for four days, teaching a variety of routines, judging and distributing awards• Facilitated a learning environment to enhance skills and technique• Encourage teammates and other dancers to work together • Worked directly with coaches enforcing fitting coaching techniques
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Archbishop Spalding High School
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United States
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Education Administration Programs
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1 - 100 Employee
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JV Dance Coach
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May 2015 - Oct 2015
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Penn State Extension Military Youth Program
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Penn State University
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Intern
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Jan 2015 - May 2015
• Coordinate and lead planning and implementation of military youth focused day camps and overnight camps • Market OMK and military 4-H events; assist with website as needed • Maintain accurate records and portfolio of activities • File timely reports, if applicable, of efforts including on-line OMK monthly reports • Applied for and received over $1,000 in grant money • Coordinate and lead planning and implementation of military youth focused day camps and overnight camps • Market OMK and military 4-H events; assist with website as needed • Maintain accurate records and portfolio of activities • File timely reports, if applicable, of efforts including on-line OMK monthly reports • Applied for and received over $1,000 in grant money
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Education
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Penn State University
Bachelor of Science (B.S.), Human Development and Family Studies -
American Public University
Child Life Theory and Practice -
Arizona State University
Master of Science - MS, Family and Human Development