Nicole D.

Store Leader at Altar'd State
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Contact Information
us****@****om
(386) 825-5501
Location
Greater St. Louis

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Store Leader
      • Nov 2023 - Present

      Richmond Heights, Missouri, United States

    • United States
    • Retail
    • 700 & Above Employee
    • District Visual Manager
      • Oct 2022 - Nov 2023

      Kansas / Missouri / Illinois / Pennsylvania, United States • Oversee visual merchandising in 6 locations with total annual revenue of $6M, with a total of 25 indirect reports within 650 miles of home store, with travel required daily. • Maintain consistent and concise communication with district sales manager regarding results in stores. • Analyze business reports daily to strategize visual moves needed to achieve higher sales results and foot traffic. • Create visual merchandising layouts digitally to assist with placement. • Create… Show more • Oversee visual merchandising in 6 locations with total annual revenue of $6M, with a total of 25 indirect reports within 650 miles of home store, with travel required daily. • Maintain consistent and concise communication with district sales manager regarding results in stores. • Analyze business reports daily to strategize visual moves needed to achieve higher sales results and foot traffic. • Create visual merchandising layouts digitally to assist with placement. • Create original hiring marketing and social media posts, and encourage the use of these tools to drive results. These have been utilized company wide. • Create flyers / signage / social media posts for teams to utilize to increase sales & foot traffic. • Ensure cleanliness and organization in stores. • Provide daily / weekly task lists to stores and follow up where needed. Stores are required to follow a very strict schedule set by myself to ensure compliance, and documentation is given if not followed. • Earn stores an additional 10%+ onto their week’s sales through in store support. • Maintain knowledge of current product trends with an aggressive “2 steps ahead” mindset. • Ensure our district maintains positive sales results, both on comp sales and budgeted goals. • Assist with standard merchandising & full floor sets, maintaining company standard and an eye for detail.

    • Store Manager
      • Dec 2021 - Oct 2022

      Greater St. Louis • Oversee 3-4 key holding managers and 10+ associates at store level with low turnover, providing training and development as well as holding team accountable. • Interview, hire, onboard, and provide orientation to set new hires up for success. • Ensure customer service excellence during guest encounters. • Problem solve on the fly & multitask to ensure tasks complete on time. • Conflict resolution between employees or an irate customer. • Assess business reports daily to… Show more • Oversee 3-4 key holding managers and 10+ associates at store level with low turnover, providing training and development as well as holding team accountable. • Interview, hire, onboard, and provide orientation to set new hires up for success. • Ensure customer service excellence during guest encounters. • Problem solve on the fly & multitask to ensure tasks complete on time. • Conflict resolution between employees or an irate customer. • Assess business reports daily to strategize visual moves needed to achieve higher sales results and foot traffic. • Provide daily task lists for on-site employees during daily chat-in and follow up on progress throughout day. • Manage payroll hours and wage cost to ensure store remains in line with company standard. • Exceed customer loyalty program expectations by 10%+ weekly. • Ensure loss prevention goals are met by year end shrink results and communicate constantly and efficiently with loss prevention department regarding concerns. • POS system knowledge to troubleshoot basic IT issues, and accurate POS cash handling up to 200 times daily. • Support with 3 new store grand openings. • Successfully manage 2 locations simultaneously during peak holiday season 2021. • Oversaw district of 4 locations between late May 2022-late June 2022.

    • Multi Unit Store Manager
      • Oct 2021 - Dec 2021

      Greater St. Louis

    • Store Manager
      • Aug 2021 - Oct 2021

      St Peters, Missouri, United States

    • United States
    • Retail
    • 300 - 400 Employee
    • Beauty Supervisor
      • May 2021 - Aug 2021

      St Louis, Missouri, United States

    • Brand Operations Supervisor
      • Apr 2021 - May 2021

      St Louis, Missouri, United States

    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Mar 2020 - Apr 2021

      Saint Peters, Missouri

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Store Manager
      • May 2019 - Mar 2020

      Saint Peters, Missouri

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Store Manager
      • Jan 2019 - Mar 2019

      Greater St. Louis

    • Supervisor
      • Nov 2017 - Jan 2019

      Greater St. Louis

    • Sales Associate
      • Nov 2016 - Nov 2017

      Greater St. Louis

    • United States
    • Retail
    • 1 - 100 Employee
    • Sales Consultant
      • Jul 2016 - Nov 2016

      Saint Peters, Missouri

Education

  • University of Cincinnati
    AAB, Supply Chain Management Technology
    2023 - 2027
  • Francis Howell Union High School
    2017 - 2017
  • Francis Howell High School
    2013 - 2017

Community

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