Nicole D.
Store Leader at Altar'd State- Claim this Profile
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Topline Score
Bio
Experience
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Altar'd State
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United States
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Retail
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1 - 100 Employee
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Store Leader
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Nov 2023 - Present
Richmond Heights, Missouri, United States
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Charlotte Russe
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United States
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Retail
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700 & Above Employee
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District Visual Manager
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Oct 2022 - Nov 2023
Kansas / Missouri / Illinois / Pennsylvania, United States • Oversee visual merchandising in 6 locations with total annual revenue of $6M, with a total of 25 indirect reports within 650 miles of home store, with travel required daily. • Maintain consistent and concise communication with district sales manager regarding results in stores. • Analyze business reports daily to strategize visual moves needed to achieve higher sales results and foot traffic. • Create visual merchandising layouts digitally to assist with placement. • Create… Show more • Oversee visual merchandising in 6 locations with total annual revenue of $6M, with a total of 25 indirect reports within 650 miles of home store, with travel required daily. • Maintain consistent and concise communication with district sales manager regarding results in stores. • Analyze business reports daily to strategize visual moves needed to achieve higher sales results and foot traffic. • Create visual merchandising layouts digitally to assist with placement. • Create original hiring marketing and social media posts, and encourage the use of these tools to drive results. These have been utilized company wide. • Create flyers / signage / social media posts for teams to utilize to increase sales & foot traffic. • Ensure cleanliness and organization in stores. • Provide daily / weekly task lists to stores and follow up where needed. Stores are required to follow a very strict schedule set by myself to ensure compliance, and documentation is given if not followed. • Earn stores an additional 10%+ onto their week’s sales through in store support. • Maintain knowledge of current product trends with an aggressive “2 steps ahead” mindset. • Ensure our district maintains positive sales results, both on comp sales and budgeted goals. • Assist with standard merchandising & full floor sets, maintaining company standard and an eye for detail.
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Store Manager
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Dec 2021 - Oct 2022
Greater St. Louis • Oversee 3-4 key holding managers and 10+ associates at store level with low turnover, providing training and development as well as holding team accountable. • Interview, hire, onboard, and provide orientation to set new hires up for success. • Ensure customer service excellence during guest encounters. • Problem solve on the fly & multitask to ensure tasks complete on time. • Conflict resolution between employees or an irate customer. • Assess business reports daily to… Show more • Oversee 3-4 key holding managers and 10+ associates at store level with low turnover, providing training and development as well as holding team accountable. • Interview, hire, onboard, and provide orientation to set new hires up for success. • Ensure customer service excellence during guest encounters. • Problem solve on the fly & multitask to ensure tasks complete on time. • Conflict resolution between employees or an irate customer. • Assess business reports daily to strategize visual moves needed to achieve higher sales results and foot traffic. • Provide daily task lists for on-site employees during daily chat-in and follow up on progress throughout day. • Manage payroll hours and wage cost to ensure store remains in line with company standard. • Exceed customer loyalty program expectations by 10%+ weekly. • Ensure loss prevention goals are met by year end shrink results and communicate constantly and efficiently with loss prevention department regarding concerns. • POS system knowledge to troubleshoot basic IT issues, and accurate POS cash handling up to 200 times daily. • Support with 3 new store grand openings. • Successfully manage 2 locations simultaneously during peak holiday season 2021. • Oversaw district of 4 locations between late May 2022-late June 2022.
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Multi Unit Store Manager
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Oct 2021 - Dec 2021
Greater St. Louis
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Store Manager
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Aug 2021 - Oct 2021
St Peters, Missouri, United States
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Victoria’s Secret & Co.
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United States
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Retail
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300 - 400 Employee
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Beauty Supervisor
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May 2021 - Aug 2021
St Louis, Missouri, United States
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Brand Operations Supervisor
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Apr 2021 - May 2021
St Louis, Missouri, United States
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Charlotte Russe
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United States
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Retail
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700 & Above Employee
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Store Manager
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Mar 2020 - Apr 2021
Saint Peters, Missouri
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rue21
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United States
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Retail
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700 & Above Employee
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Assistant Store Manager
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May 2019 - Mar 2020
Saint Peters, Missouri
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Charlotte Russe
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United States
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Retail
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700 & Above Employee
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Assistant Store Manager
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Jan 2019 - Mar 2019
Greater St. Louis
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Supervisor
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Nov 2017 - Jan 2019
Greater St. Louis
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Sales Associate
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Nov 2016 - Nov 2017
Greater St. Louis
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Vanity (clothing)
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United States
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Retail
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1 - 100 Employee
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Sales Consultant
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Jul 2016 - Nov 2016
Saint Peters, Missouri
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Education
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University of Cincinnati
AAB, Supply Chain Management Technology -
Francis Howell Union High School
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Francis Howell High School