Experience

Keller Williams Realty of Cherry Hill NJ

• Real Estate
• 1 - 100 Employee

• Assistant Team Leader

  • Jul 2023 - Present

  - Partner with the Team Leader to recruit new talent - Develop a world class monthly training calendar that promotes retention, production growth, and culture. - Assist agents with deal questions - Assist with retention and productivity growth of new agents Oversee the leadership staff and their departments in their duties Provide world class customer service experience to our agents Collaborate with the Team Leader to build strong systems that enable them to focus on market share appointments. Show less


Keller Williams Princeton
• Director of Agent Services

  • Oct 2019 - May 2023

Keller Williams Realty, Inc.
• United States
• Real Estate
• 1 - 100 Employee
• Market Center Administrator

  • May 2017 - Oct 2019

Huntington Learning Center
• United States
• Education Administration Programs
• 1 - 100 Employee
• Managing Director

  • Mar 2016 - May 2017


Ruffalo Noel Levitz

• United States
• Higher Education
• 700 & Above Employee

• Program Center Manager- Mentor

  • Jul 2015 - Mar 2016

  As a mentor, I participate in monthly meetings with training operations and other mentors to discuss company initiatives, best practices, and creative problem solving techniques. I am also responsible for facilitating monthly meetings with a group of seven program center managers to provide mentorship.

• Program Center Manager

  • Dec 2012 - Mar 2016

  As a Program Center Manager I have experience managing the phonathon programs for William Paterson University, Richard Stockton College, University of Rochester, Baldwin Wallace University, and Cornell College. I use data analysis and strategic shift planning in order to reach both short term and long term goals.This position involves recruiting, interviewing, training, and managing a calling staff of up to 130 college students.

• Student Supervisor

  • Jul 2011 - Dec 2012

  •Assist with training for new employees after gaining experience with Colorado State University’s fundraising principles and techniques, particularly negotiation and persistence.•Promote achievement of both daily and long term CSU program goals through the creation of a positive and motivational calling atmosphere. •Responsible for performance reviews, shift preparation, shift wrap-up, and providing result analysis and utilization of analysis for future shift planning. •Expanded knowledge of CampusCALL and other RuffaloCODY fundraising software through exposure at both Enrollment Management and Fundraising Management sites. Show less



RuffaloCODY Colorado State University

• Participant in the Apprenticeship Program

  • Oct 2012 - Dec 2012

  -Mastered skills covered under the five levels of Supervisor training through shadowing my Program Center Manager such as background & coaching, floor nanagement & motivation, end of shift procedure, start of shift and human resources, and analysis. -Special attention was paid to becoming proficient with creation and implementation of strategies to improve calling results, and overall goal setting. -Through the Apprenticeship program I continued to improve my ability to: hire and train new callers; begin, run, and end a shift with little support from my Program Center Manager; and complete monthly and weekly reports, traditionally completed by the Program Center Manager. Show less



Call-A- Ram, Colorado State University

• Student Caller

  • Oct 2010 - Jun 2011

  Contributed to the fundraising efforts of Colorado State University’s advancement through encouraging support from alumni, parents, and friends. Raised over $30,000 for Colorado State University during tenure as a caller, through the application of negotiation techniques and positive rapport building with a diverse group of prospect via telephone. Contributed to the fundraising efforts of Colorado State University’s advancement through encouraging support from alumni, parents, and friends. Raised over $30,000 for Colorado State University during tenure as a caller, through the application of negotiation techniques and positive rapport building with a diverse group of prospect via telephone.



RuffaloCODY, Temple University

• Telecounselor for Enrollment Management

  • Mar 2009 - May 2010

  Built positive Temple University related rapport with a variety of prospective students and parents. Contributed to Temple University’s admissions through the discussion of majors, clubs, athletics, and other opportunities with prospective students. Developed proper script usage related to management of conversation flow as well as ability to maintain control of conversation. Built positive Temple University related rapport with a variety of prospective students and parents. Contributed to Temple University’s admissions through the discussion of majors, clubs, athletics, and other opportunities with prospective students. Developed proper script usage related to management of conversation flow as well as ability to maintain control of conversation.