Nicole Giannella
Pastry Chef at Bethany Blues- Claim this Profile
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Topline Score
Bio
Credentials
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Introductory Level Sommelier Certification
COURT OF MASTER SOMMELIERS WORLD-WIDEOct, 2015- Nov, 2024 -
Certification in Hotel Industry Analytics (CHIA)
American Hotel & Lodging Educational InstituteOct, 2014- Nov, 2024 -
Delaware Alcohol and Beverage Control Certification (DABCC)
Office of the Delaware Alcoholic Beverage Control Commissioner (OABCC)Jul, 2015- Nov, 2024 -
ServSafe Certification
National Restaurant AssociationMay, 2014- Nov, 2024
Experience
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Bethany Blues
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United States
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Restaurants
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1 - 100 Employee
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Pastry Chef
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Sep 2018 - Present
- Work with vendors/ordering product- Costing desserts (for individual sale, whole desserts and wholesale to other restaurants)- Dessert menu creation- Work with clients to design custom cakes/dessert items
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Event Planner & Catering Manager
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Jun 2017 - Present
- Work with clients to design menus and put together details for their events- Work with third party rental companies, venues, and event coordinators - Manage on-site at events such as weddings, fundraisers, bridal shows, and other parties- Catering menu design and production- Manage a staff of 10-15 people depending on the size of an event
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Assistant Manager
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Jun 2016 - Sep 2018
- Manage on the floor, in the restaurant, opening and closing duties- Deal with customer and staff issues on a day-to-day basis - Scheduling for staff members- Assist with the creation of series of classes/seminars for staff members to attend - Manage up to 15 people per shift including front and back of the house staff
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Event Coordinator and Office Manager
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Sep 2013 - May 2016
- Help clients to plan menus for their events- Work with 3rd parties such as rental companies and venues to coordinate details for events- Reach out to past customers to work with them on future events- Promote new projects such as gelato of the month club and meal delivery service- Manage sale and distribution of pints of gelato to all ShopRite stores in Delaware, other local markets and retail shops- Launch the use of Restaurant Expert software to measure restaurant performance- Assist with the creation and production of a new catering menu
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Student Intern
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Sep 2014 - Dec 2014
- Worked with hotel staff, rotating through different positions within the hotel, including manager on duty, front desk, housekeeping, engineering, night audit, and food and beverage- Helped plan the 10th Anniversary celebration - Learned basic knowledge of FOSSE - Worked with hotel staff, rotating through different positions within the hotel, including manager on duty, front desk, housekeeping, engineering, night audit, and food and beverage- Helped plan the 10th Anniversary celebration - Learned basic knowledge of FOSSE
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AMERICAN EAGLE OUTFITTERS INC.
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United States
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Retail
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700 & Above Employee
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Retail Sales Associate
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Oct 2010 - Aug 2013
- Work on a team to sell clothing, assist customers in finding items and making outfits- Frequently worked on register and help with night audit at times- Learned how to use POS system - Work on a team to sell clothing, assist customers in finding items and making outfits- Frequently worked on register and help with night audit at times- Learned how to use POS system
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Education
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2012 - 2016
University of Delaware
Bachelor’s Degree, Hotel, Restaurant, & Institutional Management -
2015 - 2015
John Cabot University
Study Abroad, Junior -
2009 - 2012
North Rockland High School
High School Diploma
Community
