Nicola Stone

Head of Customer Success at Future Grid
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Location
AU

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5.0

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Vince Buscema

I had the pleasure of working with Nicola as a stakeholder on a large-scale operating model and technology transformation. As a Change Manager she was excellent at building relationships and articulating the change. I was also impressed with Nicola's ability to pivot when something wasn't working or if the project needed to take a different direction. Nicola was definitely a big asset to the whole transformation and I wouldn't hesitate to recommend her.

Jon Lapitan

Have worked with Nikki on several large (National) and small (Office/Team) enterprise projects involving Systems and Operational change. She is adept at engaging every level of stakeholder and understands the importance of change management to the success of a project. She ensures she does her best to bring people along for the journey.

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Credentials

  • Prosci Change Management Methodology
    Prosci
    Oct, 2017
    - Sep, 2024

Experience

    • Australia
    • Utilities
    • 1 - 100 Employee
    • Head of Customer Success
      • Sep 2021 - Present
    • Telecommunications
    • 1 - 100 Employee
    • Change Manager
      • Mar 2021 - Jul 2021
    • Australia
    • Entertainment Providers
    • 700 & Above Employee
    • Organisational Change Management Lead
      • Mar 2016 - Mar 2021

    • Business Performance & Improvement Lead
      • Oct 2012 - Mar 2016

    • Operations/Technical Analyst
      • Feb 2008 - Oct 2012

Education

  • Being Human
    Prosci Change Management Methodology
    2017 - 2017
  • Australian Institute of Professional Counsellors
    Counseling Psychology
    2018 - 2021

Community

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