Nicolas Cuny
Responsable service clients at Orange Business Services- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Paris Area, France, FR
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Experience
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Responsable service clients
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Jul 2018 - Present
- Point de contact privilégié du client pour l'exploitation et le support de la solution TOIP - Contact Center- Pilotage et gestion des escalades SAV- Communication transverse avec toutes les équipes OBS (commerciale/ expertise / SAV) et les équipes d'exploitation clients - Réception et instruction des demandes d'exploitation clients
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Support TOIP pour Orange Business Services / Client final BNP Paribas
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May 2013 - Present
Support et exploitation pour les Centres Relation Clientèle BNP Paribas :- TOIP Cisco (UCCE, CUCM, CUC, CUIC) - NICE Recording- Chat/Mail AKIO
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Technicien Support Informatique
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Apr 2006 - Mar 2013
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Technicien Support Informatique
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Feb 1999 - Dec 2005
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Education
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ORSYP
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Formation «Technicien Réseaux Informatiques», Actéria, 75010 Paris
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