Nicolas Abou Jrab

Receiving Specialist at American Consulate General
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Contact Information
us****@****om
(386) 825-5501
Location
BR
Languages
  • English Native or bilingual proficiency
  • Portuguese Professional working proficiency
  • Arabic Native or bilingual proficiency

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Bio

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Credentials

  • Successful Negotiation
    University of Michigan
    May, 2020
    - Nov, 2024
  • Effective Management Activities
    Louzan Group
    Jun, 2016
    - Nov, 2024
  • Fur Adviser , Timepieces expert
    Fendi
    Nov, 2014
    - Nov, 2024
  • Shopping with expert
    Chalhoub Group
    Jun, 2010
    - Nov, 2024

Experience

  • American Consulate General
    • United Kingdom
    • Government Administration
    • 1 - 100 Employee
    • Receiving Specialist
      • Mar 2021 - Present

      •Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items. •Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications •Recorded shipment data for reporting, accounting or recordkeeping purposes. •Dispatched local and long-distance carriers daily. •Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags •Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate departments. Show less

  • Cavallo collection
    • Dubai, United Arab Emirates/ Milan, Italy
    • Senior Brand Manager
      • Oct 2015 - Oct 2018

      • Measured and reviewed performance via KPIs and created corrective actions based on them. • Coordinated marketing events for showcasing product and service offerings. • Wrote and edited content for multiple media formats and blog posts. • Oversaw and developed strategic marketing and promotional plans for new products. • Collected and analyzed market research data for use in forecasting. • Implemented policies and SOP and managed quality, customer service, and logistics. • Recruited, hired, and trained crew members, customer relations, and customer service. • Oversaw financial management, and budget management. • Generated performance strategies to compete in new and existing markets. • Addressed customer concerns with suitable solutions. • Analyze market trends, customers’ requirements, and competitive strategy to identify opportunities for increasing customer and business value. • Developed comprehensive public relations plans in support of product launches and marketing initiatives. • Maintained budget to consistently keep with monetary parameters. • Recommended product changes to enhance customer interest and maximize sales. • Supervise the creation of marketing material and collateral. • Monitored inventory level of products to keep needed goods on hand. • Supported management leadership by accurately reporting monthly and annual sales, KPIs, and staff efficiency reports. Show less

  • Fendi
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Department Manager-Visual Merchandiser
      • Jun 2012 - Sep 2015

      •Modeled supportive leadership qualities, motivating staff to achieve department goals and promoting staff participation and team building. •Monitored employee performance and identify the gaps for corrective actions. •Built customer confidence by actively listening to concerns and complaints and quickly resolving issues. •Documented all customers' data and correspondence in CRM to track requests, problems and solutions. •Promote high customer satisfaction by resolving problems with knowledgeable and friendly service. Show less

  • Wojooh
    • Damascus, Syria
    • Store Support Supervisor
      • Jan 2007 - Aug 2011

      •Trained, managed and motivate employees to promote professional skills development. •Completed through opening, closing and shift change functions to maintain operational standards each day. •Kept store on target to meet sales. •Responded to customers' inquiries and delivered appropriate information after carefully researching issues. •Trained, managed and motivate employees to promote professional skills development. •Completed through opening, closing and shift change functions to maintain operational standards each day. •Kept store on target to meet sales. •Responded to customers' inquiries and delivered appropriate information after carefully researching issues.

Education

  • International University for Science and Technology
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
    2007 - 2011

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