Experience

Veterans First Mortgage

• United States
• Financial Services
• 100 - 200 Employee

• Group Manager

  • Apr 2019 - Present

  Overseeing intermediate stage for upcoming Loan Officers in the company. This position includes day to day monitoring of stats; emailing/texting clients, credit reviewing and assisting potential buyers on their home buying journey. The basis of this team includes employees who have excelled in the contacting (Customer Service) portion and are on track to becoming an efficient Loan Officer. Training's include improving on sales tactics, prioritization and the sales funnel.

• Mortgage Loan Officer

  • Nov 2018 - Present

  Salt Lake City, Utah Assisting borrowers in their goal for purchasing or refinancing a home. With an analysis of income, credit, and work experience one can find the best loan program for the borrower while also at the same time matching them with the best in house grant program (Client for life, civil servant, community stabilization grant, etc. ) to save them money on closing costs or even down payment. Delivering quality customer service by hearing the needs and wants of a client and applying that into the… Show more Assisting borrowers in their goal for purchasing or refinancing a home. With an analysis of income, credit, and work experience one can find the best loan program for the borrower while also at the same time matching them with the best in house grant program (Client for life, civil servant, community stabilization grant, etc. ) to save them money on closing costs or even down payment. Delivering quality customer service by hearing the needs and wants of a client and applying that into the application, this gives the big picture of why they’re looking to make their transaction and a motive to drive them. Credit repair for borrowers that don’t qualify at the moment but by taking the time to work with them, being patient and putting them on the right path they can qualify down the road.


RANLife Home Loans
• United States
• Financial Services
• 1 - 100 Employee
• Mortgage Loan Officer

  • Sep 2017 - Oct 2018
• Talent Development Manager

  • Oct 2015 - Aug 2017

  Greater Salt Lake City Area Overseeing the training program of Veterans First Contracting Department. Making sure the trainers are doing their job in successfully training the employees on mortgage information, sales skills and operating the CRM system. Also there as managing support if an employee needs any coaching opportunities that is preventing them from doing their best on the phone. Making sure that every employee knows that they have the potential to succeed in the workplace if they have the drive for it. Organize… Show more Overseeing the training program of Veterans First Contracting Department. Making sure the trainers are doing their job in successfully training the employees on mortgage information, sales skills and operating the CRM system. Also there as managing support if an employee needs any coaching opportunities that is preventing them from doing their best on the phone. Making sure that every employee knows that they have the potential to succeed in the workplace if they have the drive for it. Organize and lead meetings regarding changes/updates within the department. Show less