Nicolas Lucain
Consultant at Engage ESM- Claim this Profile
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Bio
Credentials
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Certified Implementation Specialist – IT ServiceManagement
ServiceNowFeb, 2022- Oct, 2024 -
Certified System Administrator
ServiceNowDec, 2021- Oct, 2024 -
ITIL 4 Foundation
ITIL CertifiedAug, 2021- Oct, 2024 -
TOEIC : 840
TOEIC® ProgramApr, 2018- Oct, 2024 -
Certified Associate in Project Management (CAPM)®
Project Management InstituteApr, 2021- Oct, 2024
Experience
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Engage ESM, an Eviden Business
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United Kingdom
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IT Services and IT Consulting
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200 - 300 Employee
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Consultant
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Oct 2021 - Present
Engage ESM aide ses clients à améliorer leurs performances IT, opérationnelles, service client, sécurité et RH, et optimise la valeur des investissements réalisés dans ServiceNow. Engage ESM est une entreprise du groupe Atos et un partenaire Elite international de ServiceNow, qui fournit des services de conception, implémentation et support dans le monde. Atos est un leader international de la transformation numérique, avec plus de 110 000 collaborateurs répartis dans 73 pays et un chiffre d’affaires de plus de 11 milliards d’€. Premier dans le Cloud, la Cybersécurité et l’informatique de haute performance, le groupe propose des solutions end to end de Cloud hybride orchestré, Big Data, applications métiers et Digital Workplace.https://www.engage-esm.com/ Show less
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Consultant junior
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Sep 2020 - Sep 2021
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Solinum
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France
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Civic and Social Organizations
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1 - 100 Employee
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Service Civique : Animateur du réseau Soliguide à Nantes
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Jan 2020 - Jul 2020
Soliguide est le premier guide numérique et solidaire pour les personnes à la rue, réfugiés ou en difficultés. Mes fonctions : • Enrichissement de la Base de Donnée • Communication et diffusion • Sensibilisation des bénéficiaires Soliguide est le premier guide numérique et solidaire pour les personnes à la rue, réfugiés ou en difficultés. Mes fonctions : • Enrichissement de la Base de Donnée • Communication et diffusion • Sensibilisation des bénéficiaires
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Enactus Université de Nantes
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France
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Non-profit Organizations
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Project manager
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Oct 2017 - Jul 2019
ENACTUS helps students working on a social and solidarity entrepreneurship (SSE) project to make it a reality. SSE is about creating an activity that contributes to improving our world, touching on areas such as the environment, education, inequality reduction, justice and many others. Within Enactus I am working on a project that consists in creating a platform: "Emporte-moi". Individuals and collective restaurants could offer their remains there, which would be recovered by other individuals. The aim of this project is to fight food waste but also to provide access to healthy and balanced meals at low prices. https://www.facebook.com/EnactusUniversiteDeNantes/ http://enactus.fr/ Show less
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Tutored Project
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Nantes Area, France
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Project manager
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Oct 2018 - May 2019
--> Project planning and communication --> Identification of stakeholders --> Training of IAE Nantes students in LinkedIn -- > Optimization of their profile --> 200/250 students --> Project planning and communication --> Identification of stakeholders --> Training of IAE Nantes students in LinkedIn -- > Optimization of their profile --> 200/250 students
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Junior Conseil IAE Nantes
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Nantes Area, France
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Sales manager
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Sep 2017 - May 2018
Junior Conseil is a student consulting firm that offers services to companies (SMEs, VSEs, entrepreneurs) in various fields (management, marketing, strategy and communication for example). The Junior Council has a pool of qualified and willing students and an experienced faculty. To carry out your next market research you now know who to choose! As a sales manager my role is to - Contact companies to offer them our services - Recruitment and training of sales representatives - Sales team management - Link between the companies and the association Show less
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Crown Emballage France
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Nantes Area, France
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Human resources manager assistant
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Jun 2017 - Aug 2017
Crown emballage is an American company that manufactures cans, aerosol packaging and metal covers. My tasks : --> Interim management (schedule, integration, contract) --> Link between temporary employment agencies and the company (phone calls, emails) Crown emballage is an American company that manufactures cans, aerosol packaging and metal covers. My tasks : --> Interim management (schedule, integration, contract) --> Link between temporary employment agencies and the company (phone calls, emails)
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Education
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IAE Aix-Marseille Graduate School of Management
MSc 2 Management, spécialisation INFORMATION SYSTEM & DIGITAL BUSINESS CONSULTING, Systèmes d''information de gestion, général -
IAE Nantes
Master 1 in Information Systems -
The_Hacking_Project
Ruby on rails, HTML5, CSS3, JavaScrit, Ruby, Achieved -
IAE Nantes
Bachelor's degree in Economics and Organizational Management