Nicola Ambrosetti
Tecnico helpdesk IT at Meditec srl- Claim this Profile
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French Elementary proficiency
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English Full professional proficiency
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Italian Native or bilingual proficiency
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Bio
Marco Bariselli
Nicola worked for me as an independent consultant few years ago in Manifatture Sigaro Toscano. Reliable and competent, always capable to set a good relation with the users involved in the service assigned to him.
Tommaso C.
Nicola is a very detailed oriented sysadmin I have the luck to study with during an IT course. He has strong Windows knowledge as well as troubleshooting capabilities. Always trying to understand problems and fix them once of all. He picks things up fast, so not a problem to digest new concepts and apply his knowledge later on.
Marco Bariselli
Nicola worked for me as an independent consultant few years ago in Manifatture Sigaro Toscano. Reliable and competent, always capable to set a good relation with the users involved in the service assigned to him.
Tommaso C.
Nicola is a very detailed oriented sysadmin I have the luck to study with during an IT course. He has strong Windows knowledge as well as troubleshooting capabilities. Always trying to understand problems and fix them once of all. He picks things up fast, so not a problem to digest new concepts and apply his knowledge later on.
Marco Bariselli
Nicola worked for me as an independent consultant few years ago in Manifatture Sigaro Toscano. Reliable and competent, always capable to set a good relation with the users involved in the service assigned to him.
Tommaso C.
Nicola is a very detailed oriented sysadmin I have the luck to study with during an IT course. He has strong Windows knowledge as well as troubleshooting capabilities. Always trying to understand problems and fix them once of all. He picks things up fast, so not a problem to digest new concepts and apply his knowledge later on.
Marco Bariselli
Nicola worked for me as an independent consultant few years ago in Manifatture Sigaro Toscano. Reliable and competent, always capable to set a good relation with the users involved in the service assigned to him.
Tommaso C.
Nicola is a very detailed oriented sysadmin I have the luck to study with during an IT course. He has strong Windows knowledge as well as troubleshooting capabilities. Always trying to understand problems and fix them once of all. He picks things up fast, so not a problem to digest new concepts and apply his knowledge later on.
Experience
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Meditec srl
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Argentina
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Information Technology & Services
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1 - 100 Employee
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Tecnico helpdesk IT
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Oct 2019 - Present
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Esaote
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Italy
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Medical Equipment Manufacturing
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700 & Above Employee
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Tecnico helpdesk IT
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Oct 2018 - Oct 2019
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Var Group
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Italy
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IT Services and IT Consulting
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500 - 600 Employee
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IT Technician
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Feb 2017 - 2018
Help Desk di 1° Livello. Assistenza tecnica telefonica e remota per clienti Automotive: ▪ Automobili Lamborghini ▪ Ducati Motor Holding ▪ Volkswagen Group Italia Supporto Applicativi ▪ Specifici per categoria Automotive (Avon, Tevon, Kvs, System42 e software relativi alle linee di produzione) ▪ Sicurezza (McAfee Endpoint Encryption, Bitlocker, SAP) ▪ ERP (AS400 e SAP) ▪ Office (Pacchetto Standard, Lync, Visio e Project). ▪ Gestione Active Directory (Utenze, Gruppi, Mailing list, Folder di rete e GroupPolicy) ▪ Gestione VPN CISCO (Token e Console RSA, Client, problem solving relativo ed applicativi in VPN) Show less
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Helpdesk ICT Support
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Mar 2013 - Dec 2013
1st level for all the customers and sole responsibility for the IT Service Desk support for internal workers 1st level for all the customers and sole responsibility for the IT Service Desk support for internal workers
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HDI ASSICURAZIONI SPA
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Italy
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Insurance
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1 - 100 Employee
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Independent Consultant @ ICT Helpdesk
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May 2012 - Mar 2013
Providing help to insurers to fix problems witch computers, printers, scanners and network in their offices in Italy; sending a local intervention c/o the agencies whenever needed Providing help to insurers to fix problems witch computers, printers, scanners and network in their offices in Italy; sending a local intervention c/o the agencies whenever needed
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Manifatture Sigaro Toscano S.p.A.
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Italy
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Tobacco Manufacturing
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1 - 100 Employee
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System Administrator - IT Service Desk - IT Technician
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Feb 2008 - Apr 2012
Daily activities of ICT helpdesk, network administrator and system administrator in the main factory of Lucca (about 330 people), where the main IT servers infrastructure is located. Some interventions were done remotely for some secondary factories. Activities strictly coordinated by the ICT person in charge and done by myself and the colleague. Daily activities of ICT helpdesk, network administrator and system administrator in the main factory of Lucca (about 330 people), where the main IT servers infrastructure is located. Some interventions were done remotely for some secondary factories. Activities strictly coordinated by the ICT person in charge and done by myself and the colleague.
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TD Group S.p.A.
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Italy
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Information Technology & Services
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1 - 100 Employee
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IT System Administrator
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Jun 2007 - Jan 2008
Main activity in the InCom Project: to mantain systems of the InCom SpA remotely and with specialist interventions Main activity in the InCom Project: to mantain systems of the InCom SpA remotely and with specialist interventions
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Computer Service 2000
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Germany
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Computer and Network Security
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IT repairer
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Oct 2006 - Apr 2007
Computers and peripherals repair, software assistance, customer care Computers and peripherals repair, software assistance, customer care
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Fatainformatica
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Italy
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Linux (and Windows) system administrator and software tester
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Mar 2006 - Jun 2006
stage studying integration of heterogeneous systems (SSO), high availability, fault tolerance stage studying integration of heterogeneous systems (SSO), high availability, fault tolerance
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Prima-e
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United States
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Restaurants
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Webmaster
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Jan 2000 - Jun 2000
creator/editor of online portals hosted by the company itself running on VMS systems (UNIX like) creator/editor of online portals hosted by the company itself running on VMS systems (UNIX like)
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Education
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"Associazione Sistemisti Linux"
EQF level 4, linux system administrator, networking -
Scientific High School U.Dini, Pisa, Italy
High School, Scientific