Nic Wagstaff (MCIPD, BSc MSc Hons)
Leadership Development at NIIT- Claim this Profile
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British Sign Language - level 2 -
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British Sign Language -
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French Limited working proficiency
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Bio
Luis Enrique Pitti-Sagrera Sobenis
Nicola is, hands down, one is the most accomplished individuals I have met, not only because she is truly passionate about L&D, but also because of her work ethos along with her hands-on leadership on getting things done, inspiring other to self-develop and work towards goals that result on high value for the organization and personal boost. She is a real role model to look up and learn from.
Shubho Kundu
Nicola Wagstaff brings with her a deep thirst for knowledge and self-development. She is constantly learning and trying to implement her learnings in her role as our MEA regional L&D manager. She has turned our Dubai Learning Center into a model for other regions with a proactive approach to solving the business issues of the region's subsidiaries. In the three and one-half years I've known Nicola, I find her to be a hard-working and mature professional, a real pleasure to work with. She will go far.
Yves Boudib
Nicola is undoubtedly one of the key persons of the Learning & Development activity within LG Electronics company. I’ve heard about her when previous CLO was looking for talented people to develop & implement his L&D organization’s project. Then all communication I’ve had with her brought me to the conclusion that her expertise on the L&D area based on studies with CIPD, her communication & trainer skills and her strong capabilities to work in a cross-cultural organization are the evidences of her potential to lead any L&D organization aligning on business activities.
Luis Enrique Pitti-Sagrera Sobenis
Nicola is, hands down, one is the most accomplished individuals I have met, not only because she is truly passionate about L&D, but also because of her work ethos along with her hands-on leadership on getting things done, inspiring other to self-develop and work towards goals that result on high value for the organization and personal boost. She is a real role model to look up and learn from.
Shubho Kundu
Nicola Wagstaff brings with her a deep thirst for knowledge and self-development. She is constantly learning and trying to implement her learnings in her role as our MEA regional L&D manager. She has turned our Dubai Learning Center into a model for other regions with a proactive approach to solving the business issues of the region's subsidiaries. In the three and one-half years I've known Nicola, I find her to be a hard-working and mature professional, a real pleasure to work with. She will go far.
Yves Boudib
Nicola is undoubtedly one of the key persons of the Learning & Development activity within LG Electronics company. I’ve heard about her when previous CLO was looking for talented people to develop & implement his L&D organization’s project. Then all communication I’ve had with her brought me to the conclusion that her expertise on the L&D area based on studies with CIPD, her communication & trainer skills and her strong capabilities to work in a cross-cultural organization are the evidences of her potential to lead any L&D organization aligning on business activities.
Luis Enrique Pitti-Sagrera Sobenis
Nicola is, hands down, one is the most accomplished individuals I have met, not only because she is truly passionate about L&D, but also because of her work ethos along with her hands-on leadership on getting things done, inspiring other to self-develop and work towards goals that result on high value for the organization and personal boost. She is a real role model to look up and learn from.
Shubho Kundu
Nicola Wagstaff brings with her a deep thirst for knowledge and self-development. She is constantly learning and trying to implement her learnings in her role as our MEA regional L&D manager. She has turned our Dubai Learning Center into a model for other regions with a proactive approach to solving the business issues of the region's subsidiaries. In the three and one-half years I've known Nicola, I find her to be a hard-working and mature professional, a real pleasure to work with. She will go far.
Yves Boudib
Nicola is undoubtedly one of the key persons of the Learning & Development activity within LG Electronics company. I’ve heard about her when previous CLO was looking for talented people to develop & implement his L&D organization’s project. Then all communication I’ve had with her brought me to the conclusion that her expertise on the L&D area based on studies with CIPD, her communication & trainer skills and her strong capabilities to work in a cross-cultural organization are the evidences of her potential to lead any L&D organization aligning on business activities.
Luis Enrique Pitti-Sagrera Sobenis
Nicola is, hands down, one is the most accomplished individuals I have met, not only because she is truly passionate about L&D, but also because of her work ethos along with her hands-on leadership on getting things done, inspiring other to self-develop and work towards goals that result on high value for the organization and personal boost. She is a real role model to look up and learn from.
Shubho Kundu
Nicola Wagstaff brings with her a deep thirst for knowledge and self-development. She is constantly learning and trying to implement her learnings in her role as our MEA regional L&D manager. She has turned our Dubai Learning Center into a model for other regions with a proactive approach to solving the business issues of the region's subsidiaries. In the three and one-half years I've known Nicola, I find her to be a hard-working and mature professional, a real pleasure to work with. She will go far.
Yves Boudib
Nicola is undoubtedly one of the key persons of the Learning & Development activity within LG Electronics company. I’ve heard about her when previous CLO was looking for talented people to develop & implement his L&D organization’s project. Then all communication I’ve had with her brought me to the conclusion that her expertise on the L&D area based on studies with CIPD, her communication & trainer skills and her strong capabilities to work in a cross-cultural organization are the evidences of her potential to lead any L&D organization aligning on business activities.
Credentials
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CIPD level 7 Masters
ICS LearnJul, 2013- Nov, 2024
Experience
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NIIT
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United States
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Education Administration Programs
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500 - 600 Employee
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Leadership Development
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Jul 2023 - Present
Coaching leaders (executive to new managers), designing/ developing and delivering content with a team of other experienced consultants to build world class courses. Coaching leaders (executive to new managers), designing/ developing and delivering content with a team of other experienced consultants to build world class courses.
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Inspire - Rewire
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United Kingdom
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Wellness and Fitness Services
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Director: Leadership, Talent, Wellbeing and Engagement (coach/consultant/ strategist/trainer)
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Mar 2016 - Present
I am an Occupational Health and Wellbeing Strategist working with HR, Leadership and Teams. See 'about' section for details.This covers:- conflict resolution/engagement- emotional intelligence/ growth mindset training (online and in person)- stress/change management through:- HR/ Owner collaborative strategy - Management coaching - Leadership and team CPD workshops, webinars and blended retreats Based on my background of:- Global Group Head of Learning & Development (MCIPD)- Wellness training: Clinical Hypnotherapist, Psychologist, NLP Coach, Yoga teacher, Anatomy/Physiology/Pathology Dip, IOSH, Insights Profiler and Practitioner- Personal experience of burnout and recovery: 2 x Awards (1 for online course and 1 for corporate services): Present in more than 15 magazines and newspapers: Project managed and ran large Well-being Festival: Lead 20+ residential retreats: Managed and trained up a team to run 80+ mini retreats: Worked with various organisations for bespoke corporate retreats and away days. See below:Working with Airbus, Coleg Cambria College, Chester University, Chalhoub and Phoenix Housing, Rain Crypto Currency, The Literacy Company (all available for reference) Show less
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Global Learning and Development Consultant (Rain Crypto)
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Apr 2022 - Dec 2022
Hired by Rain Crypto, Dubai, to set up the Learning and Development department and Global L & D function, including building and developing the team and delivering on mindset/ self leadership/ wellness.Starting with in depth TNA, developing high level and detailed plan and timeline for milestones and end game strategies.Implementing and evaluating as per ADDIE modelAs well as being dedicated workplace wellness manager and trainer focusing on change, resilience and self-leadership in a fast paced environment Show less
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Coleg Cambria
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United Kingdom
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Education
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700 & Above Employee
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Leadership/ Engagement/ Wellbeing/Mindset Trainer and Management Coach
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Dec 2019 - Present
Conflict Resolution - consultancy approach with heqds of departments and wellbeing manager hands-on open and confidential in-person sessions, with in depth analysis and advice, followed by workshops for team connection and personal cpd Weekly Webinars - Online self-leadership and well-being sessions from introduction to NLP, to Mental Health Awareness or practical tips. Topics have included: - Insights Profile colour types - Johari Window - 70:20:10 for personal development - Change, transition and resilience - Tips and Techniques for Anxiety - Different types of breathing - Calm, Confidence and Assertiveness - Managing emotions psychological and personality interactive training and development Show less
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Chalhoub Group
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United Arab Emirates
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Retail Luxury Goods and Jewelry
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700 & Above Employee
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Global Group Head of Learning & Development (HQ)
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Apr 2013 - Mar 2016
Responsible for the Group Learning back of house and front of house training (12,000 staff) via team of 6 direct reports, 60 part-time internal instructors and 20 Retail Academy reports spread over 3 academies via 2 training managers across Middle East and Africa Responsible for culture & mindset change and speaker sessions, roadshows & annual Learning Summits to drive change and transformational initiatives through partnering with the business C level and HRBP representatives In charge of regional back office learning and development using LMS as per 70:20:10 learning organisation vision. Strategy for Group and regions, building coaching and mentor culture. Specialist Consultancy internally and collaboration through team of specialists, partnering with top universities and providers and internal SME for design, development and delivery of dynamic and blended courses and competency framework setup (behavioural & technical). Or for accreditation of our own internal programs (ILM accredited centre for internal L & D). Talent Management – assessment centres for new hires, psychoanalysis and development solutions plus HIPO and Key Talent for development and selection purposes using Insights for team building. Responsible for revamp and continuous improvement of Chalhoub Retail Academies across the region including QCF, Ed Excel qualifications; covering front of house development for store sales executives, supervisors and area managers including promotion and development centres assessment centres across the Group. Achievements - Implementation of Internal Coaching & Mentor System and 70:20:10 learning organisation - Becoming ILM Accredited Organisation in UAE through our internally designed leadership programs - Implementation of Annual Learning Summit across the group - SOP Introduction - Training and Development Framework (algined with values) across Retail training - Streamlined TNA Show less
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LG Electronics
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South Korea
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Computers and Electronics Manufacturing
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700 & Above Employee
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Head of Learning Centre (Middle East & Africa) & Global Leadership Trainer
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Dec 2008 - Apr 2013
Manager of Regional Learning Centre- Middle East and Africa Training team (5 members), developing internal trainers and 14 HRD exclusive staff throughout MEA leadership, common, products & sales (floor salesmen and brand shop managers) and each function department, culture (blended learning, including e-learning). Strategic planning involving consultation and robust TNA for training execution for both LG employees (2000 people) and business partners across MEA, including 8000 Floor Salesmen. Providing solutions from MEA Learning Centre with direct collaboration with other region Learning Centres; Paris, S America and Asia & Head Quarters, Korea or external where required. Spending time within in each region. Consultancy for distributors and MD's across MEA: strong support for their Learning Centre set ups and LGE Learning Hubs throughout MEA and part of global ISD (Instructional System Design) team. - Best Practice Achievement – Global L & D forum: sharing BP of TTT process/ methods - Global Master TTT instructor: Qualified 250 + internal trainers - 1st region (MEA) to develop experiential In-Store Management training (benchmarked globally) - MEA Learning Centre team ranked as top by all subsidiary MD’s across MEA - Project Manager – launching 2 regional learning centres - MC at Global Marketing Forum - Thailand. – introducing new product line up: TV presenting Show less
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Central YMCA
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United Kingdom
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Education
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100 - 200 Employee
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Quality Assurance Manager
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Sep 2006 - Dec 2008
Maintaining quality assurance with regulatory bodies (UK’s ‘Customer First’ and ‘Investors in People’, Equality and Diversity company representative) as per TQM. Health and Safety responsible – vetting external organisations and internal office and delivering training on the same, while compiling polices and procedures Internal Verifier – auditing qualifications and training of National Vocational Qualifications Key Skills aspect and developing trainers and assessors; principles, capabilities and accuracy Training needs of staff and students (providing career development information and managing external and internal functional training Marketing/selling YMCA training by identifying employer/student needs (new business development) Mentor and coach: delivering soft skills training – formal and informal (social/ personal development an behavioural issues) - engaging and motivating students to move on and develop with emphasis on life skills, learning and responsibilities Show less
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The Business Training Company
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bradford, uk
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NVQ Assessor/ Verifier ECDL Trainer
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Aug 2003 - Sep 2006
IT Trainer – Sole trainer for the Business Training Company delivering the European Computer Driving Licence – ECDL (includes Excel, Access, PowerPoint) e-learning: •Designing and producing resources for the ECDL - training internal customers •Marking tests, preparing for external audits, observing staff – quality control Training Advisor - Visiting learners 1:1 with varying competence and confidence and age, in their occupational environment to help prove evidence of their capabilities in their chosen subject of: •Vocational Qualification (Business & Admin, Retail, Customer Service, ITQ, Team leading • Key skills (Maths/Eng) level 3 Internal Verifier – Ensuring quality of trainers, assessors and students by: •Creating development plans and training calendars for employees and training new staff to become Training Advisors •Managing standardisation of materials, training methods, evidence gathering - with staff to encourage continuous improvement and feedback and maintain communications •Observing, checking work and preparing for external auditors Show less
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Pepsi co/ yum uk
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Bradford and Leeds, UK
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Hospitality - Supervisor
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Jan 1999 - Jan 2003
Restaurant and hotel supervisor. Initially waitress with a promotion to supervisor; managing guest experience and floor management Restaurant and hotel supervisor. Initially waitress with a promotion to supervisor; managing guest experience and floor management
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Education
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2008 - 2012
CIPD Masters (Chartered Institute of Personnel and Development) level 7
CIPD Masters - Full PDS Scheme, Chartered Institute of Personnel and Development (CIPD) -
2017 - 2017
MHFA
Certificate, Mental Health First Aid -
2015 - 2015
EKAA: ISO accredited
Hypnotherapy level 3-5, Clinical Psychology -
2015 - 2015
Yoga Alliance
Yoga Teacher Training, Yoga, Meditation, Anatomy, Philosophy -
2014 - 2014
Insights Discovery
Insights discovery facilitator and practioner - based on Jung psychology, Psychometrics and Quantitative Psychology -
2014 - 2014
Reiki MASTER/ Teacher
Reiki level 3 (Master) and level 4 (teacher), Energy healing -
2013 - 2014
IFPA - Diploma Anatomy, physiology and Pathology
Diploma, Anatomy, physiology and Pathology -
2013 - 2013
Mindbridge NLP; Accredited- ICF, ANLP, PCC
Neuro-Linguistic Programming (NLP) Coach and Practitioner, Coaching -
2011 - 2012
USICH Hypnotherapy level 1 and 2: ISO Accredited
Diploma, Hypnotherapy/Hypnotherapist -
2006 - 2007
NVQ level 4 - V1 (Internal Verifiers Award)
Internal Verifiers Award (V1), qualifying/ training assessors -
2006 - 2006
IOSHH - Health and Safety Management
Health and safety management -
2004 - 2005
NVQ Level 3 - A1 (Assessor Award)
NVQ Assessor Award (A1) Qualifying participants through vocational training -
1998 - 2001
Bachelor of Science Electronic Imaging and Media Communications (Bsc, hons)
Bachelor of Science (Bsc)), Electronic Imaging and Media Communications (Bsc, hons)
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