Experience

Kegtails.sa

• South Africa
• Food and Beverage Services
• 1 - 100 Employee

• Trade Marketing Manager

  • Sep 2020 - Present

  • Overseeing daily operations with meticulous attention to detail; increasing rate of sale within current base • Responsible for marketing and visibility of products in five hundred stores • Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required • Establishing, implementing and overseeing effective systems, processes and controls • Delivering a high standard of sales, administrative, marketing and financial support • Liaising with social media agency to compile monthly social media marketing strategies • Working with designers and suppliers to ensure optimum marketing visuals • Securing, organising and managing events from initial enquiry to completion • Managing company ambassadors including advocacy and training • Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries • Planning and managing team performance, skills development, talent and culture to improve innovation, achieve efficiencies and increase competencies • Data entry and database management, maintaining meticulous records • Producing various reports, presentations, analyses, correspondence and other documentation • Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, quality standards, governance processes and compliance requirements • Managing staff effectively to ensure customer growth, brand awareness and operational excellence Show less



BlackJack Events

• South Africa
• Events Services
• 1 - 100 Employee

• Event Venue Manager / Event Coordinator / Staff Administration

  • Sep 2014 - Jun 2020

  • Responsible for managing a 600 pax event venue • Coordinating events for private and corporate clients, as well as public functions • Booking and managing staff for a variety of small to large scale events and festivals • Client liaison • Overseeing property management activities • Responsible for social media marketing, as well as event and venue sales • Ordering and controlling stock • Leading a high performing team ensuring strict adherence to health, safety and statutory regulations, service level agreements, quality standards, governance processes and compliance requirements Show less



Untamed Odyssey

• Travel Arrangements
• 1 - 100 Employee

• Operations Manager

  • Sep 2012 - Aug 2014

  • Performing general office administration tasks • Overseeing travel arrangements and logistics • Preparing quotations, invoices and various reports • Managing all client relations • Liaising and correspondence with lodges, hotels and airlines • Performing general office administration tasks • Overseeing travel arrangements and logistics • Preparing quotations, invoices and various reports • Managing all client relations • Liaising and correspondence with lodges, hotels and airlines



Tintswala Atlantic

• Asssistant Operations Manager

  • Mar 2012 - Sep 2012

  and and



Entabeni Private Game Reserve

• South Africa
• 1 - 100 Employee

• Food and Beverage Manager/Assistant to General Manager

  • Mar 2011 - Dec 2011

  Performing all or some of the following duties in all roles with varying levels of responsibility: • Overseeing all hotel operations including managing more than thirty staff • Inventory control including ordering and receiving stock • Client liaison including organising and hosting events • Managing budgets and expenses • Organising all guest requirements • Training junior and senior staff in all aspects of operations • Working closely with other senior management to ensure high service standards Show less



Alicats Pub and Restaurant

• South Africa

• Manager

  • Dec 2002 - Feb 2011

  • General restaurant and kitchen management including opening and closing • Customer service and liaison • Inventory control and ordering • Organising and hosting events • Employing and supervising personnel • Implementing strategies to increase turnover • Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, quality standards, governance processes and compliance requirements • General restaurant and kitchen management including opening and closing • Customer service and liaison • Inventory control and ordering • Organising and hosting events • Employing and supervising personnel • Implementing strategies to increase turnover • Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, quality standards, governance processes and compliance requirements



Bullion IT

• South Africa
• Retail
• 1 - 100 Employee

• Sales Secretary / Personal Assistant to CEO

  • Oct 2006 - Dec 2008

  • Administrative duties including operating switchboard • Supporting sales team, preparing quotes and orders • Managing travel and event arrangements • Administrative duties including operating switchboard • Supporting sales team, preparing quotes and orders • Managing travel and event arrangements