Experience

Hallgarth Manor

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Hotel Receptionist

  • Oct 2021 - Present



Ramside Hall Hotel, Golf & Spa

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Spa receptionist

  • May 2021 - Oct 2021



Student

• United Kingdom
• Education Administration Programs
• 700 & Above Employee

• Student

  • Sep 2019 - Jun 2020

  Studying personal training, having an understanding of the importance of healthy eating. Our body and mind. Establishing different ability's for different clients. Studying personal training, having an understanding of the importance of healthy eating. Our body and mind. Establishing different ability's for different clients.



TUI

• Germany
• Travel Arrangements
• 700 & Above Employee

• Overseas destination representative

  • Apr 2018 - Oct 2018

  Delivering excellent customer service and helping guests discover their smile. Roles included, delivering a welcome meetings on a daily basis, packed full of all the resort information and things you can do in and around Ibiza. Delivering a sales speech on our excursion programme, taking sales and calling them in to the office. Assisting on any questions and queries. Dealing with complaints and solving on the spot. Making sure you follow up all complaints to make sure the guest is going home happy. Guiding excursions around Ibiza and also airport duty. Meeting and greeting guests at the airport giving them the correct information on which coach to get on and delivering them a see off speech. Assisting them on th coach, arriving to each hotel helping them off th coach and leading them to reception to check in. Having the ability to work in a team and also as a solo rep, managing living and working abroad in a different country. Show less



Pulman Group

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Showroom Consultant

  • Jan 2017 - Oct 2017

  Being in charge of all showroom cars, making sure they are charged each day. Making sure they are all clean and valeters have hoovered and dusted them on a daily basis. Checking stock for new showroom cars once they are sold. Making sure they have PDI and ready to go into showroom. Assisting on test drives. Taking calls and answering enquiries. Manning the used car pitch making sure all used car boards are in cars. Being in charge of all showroom cars, making sure they are charged each day. Making sure they are all clean and valeters have hoovered and dusted them on a daily basis. Checking stock for new showroom cars once they are sold. Making sure they have PDI and ready to go into showroom. Assisting on test drives. Taking calls and answering enquiries. Manning the used car pitch making sure all used car boards are in cars.



Stoneacre North East Business Centre

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Business sales

  • Jan 2015 - May 2016

  My roles included: - Invoicing of all new cars.- Sending invoice out to leasing companies/ customers.- New car handovers.- Dealing with incoming calls.- Generating quotes on Volvo Car leasing and sending them to the customer.- Uploading invoice, Afrl and delivery note onto our online system- Ebbon. - Prospecting for new business.- Assisting in test drives.

• Sales Executive

  • Aug 2014 - Mar 2015

  Gaining sales experience in new and used Cars. Attending a variety of different sales courses. Assisting on test drives. Qualifying customers and what they want, needs/wants. Taking calls and helping with general enquiries.

• Front Desk Receptionist

  • Aug 2014 - Dec 2014

  Answering the incoming calls, qualifying the call then putting it through to the correct department. Recording all the calls coming in with the relevant information. Dealing with general enquiries coming in over the telephone and also dealing with customers coming into the dealership.