Nicola Rossiter
Senior Project Manager at ACCESS LLP- Claim this Profile
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Bio
Credentials
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Prince 2
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Experience
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ACCESS LLP
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Project Manager
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Nov 2012 - Present
- Project Manager with extensive experience of both Education and Corporate projects and programmes- Project Planning- Ensuring project delivery, meeting required quality standards and timescales- Resource and staff management- Third party supplier engagement and management- Product / Solution evaluations- Customer engagement- Stakeholder management- Management Reporting- Risk/Issue management
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Business Manager / IT Lead
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Apr 2012 - Nov 2012
• Management of Glasgow Regeneration Agency's (GRA) ICT support service ensuring that services were delivered on time, met required quality standards and that incidents and service requests were resolved meeting service level agreement standards.• Staff management and leadership• Management and planning of resources from staff to hardware assets.• Project lead for GRA projects including the planning, co-ordination and management of project delivery associated activities identifying risks and issues with the project and escalating where necessary.• Production of management reports.• Responsibility for the planning and delivery of daily work schedules and resources ensuring services and projects were delivered on time, to cost and met required quality standards.• Ensure performance targets and service delivery standards were met.• Principle contact for the service, communicating with all relevant parties including customer, technical teams and suppliers providing progress updates, advice and information as required whilst ensuring that ICT services were aligned to the organisations strategic objectives.
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Business Manager / ICT Lead
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Jan 2012 - Mar 2012
- Overall responsibility for the organisations ICT services.- Project manager for all ICT related projects ensuring projects were delivered on time, to required quality standards and within budget.- Management of all ICT resources and third party contracts.- Development of organisations ICT strategy and IT policies.- budget holder- Staff management and development
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ICT Manager
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Mar 1999 - Jan 2012
- ICT Manager for Glasgow's Regeneration Agency (GRA)- Responsibility for the organisations IT functions and services.- Selected from all Local Regeneration Agencies to represent IT function at a city level providing assistance and expertise to the newly merged city wide organisation- Management and co-ordination of ICT activities city-wide.- Key liaison between GRA, third party suppliers and partners.- Provision of IT advice and technical expertise at all levels.- Staff management and development- Budget holder- Responsibility for developing new IT projects to meet client needs- External fundraising experience with high level success rate
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Snowdrop Systems
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Software Development
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1 - 100 Employee
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Software Developer
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Jul 1997 - Apr 1999
- Software development of HR and Personnel systems- Onsite customer installations and support- Customer engagement - Software development of HR and Personnel systems- Onsite customer installations and support- Customer engagement
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Education
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Paisley University
BSc, Media Technology
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