Experience

Certero

• United Kingdom
• Software Development
• 1 - 100 Employee

• Office Manager

  • Jan 2023 - Present



LoveRaw®

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Office & People Manager

  • Apr 2022 - Jan 2023



JD Gyms

• United Kingdom
• Health, Wellness & Fitness
• 200 - 300 Employee

• General Manager

  • Aug 2019 - Apr 2022



PureGym

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Assistant General Manager

  • Sep 2017 - Aug 2019

  • Managing day to day operational tasks – floor walkaround, GEX timetable, vending sales walk-in sales tours, member inductions, member queries, health & safety regulations. • Recruiting Fitness Coaches and PT’s in the local area • GEX champion for PureGym Region 4 • Line manager to all Fitness Coaches and Rent PT’s. • Managing staff rotas, time sheets and annual leave • Holding weekly & monthly coaching 1-2-1 sessions with each team member. • Managing day to day operational tasks – floor walkaround, GEX timetable, vending sales walk-in sales tours, member inductions, member queries, health & safety regulations. • Recruiting Fitness Coaches and PT’s in the local area • GEX champion for PureGym Region 4 • Line manager to all Fitness Coaches and Rent PT’s. • Managing staff rotas, time sheets and annual leave • Holding weekly & monthly coaching 1-2-1 sessions with each team member.



E-Mobility Search

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Office Manager & HR Manager

  • Jul 2017 - Sep 2017

  • Work closely each day with the CEO and Directors to advise, plan and resolve urgent HR issues. • Planned and delivered a company-wide restructure to support financial planning. • Line manager to the Support Team (Finance, IT & Administration) ensuring my team delivered outstanding services within the company. • First POC for all suppliers to EMS International. Coordinate any new supplier packages at competitive rates. • Identifying areas in processes that could be ‘leaned’ – plan and deliver projects to support these areas reducing costs across the business. • Complete staff inductions for all new starters, whilst being a constant HR support for all staff members. • All HR procedures fell into this role – single POC for all HR queries for all staff.



PureGym

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Personal Trainer & Fitness Coach

  • Jan 2017 - Jun 2017

  • Support c5000 members with inductions, technique and posture correction • Plan and conduct group exercise classes • Constantly seeking and acting on member/client feedback to boost NPS scores and membership retention • Complete daily checks and tasks on behalf of management on the gym floor • Design and deliver Personal Training programmes to clients • Support c5000 members with inductions, technique and posture correction • Plan and conduct group exercise classes • Constantly seeking and acting on member/client feedback to boost NPS scores and membership retention • Complete daily checks and tasks on behalf of management on the gym floor • Design and deliver Personal Training programmes to clients



RBS

• United Kingdom
• Banking
• 700 & Above Employee

• International Mobility Assistant Consultant, Human Resources

  • Apr 2014 - Dec 2016

  Support international movement of employees across RBS by creating in depth cost projections, administration support and liaising with our mobility and tax vendors.• Create monthly MI reports using Excel detailing all movements internationally.• Take full responsibility of the Client Relationship Management system by managing and allocating cases within the team.• Communicate with third party vendors to initiate moves and collate information to produce cost projections in line with RBS policies.• Data input onto a web based client portal detailing employee information and assignment details.• Calculating tax and social security figures using payslips for both home country and host country payroll (EMEA and global countries)• Enforcing risk policies and procedures within the team by ensuring risk controls are in place and completing audit checks.• Creation of initiation documentation such as offer letters using Microsoft Word and Vendor Initiation forms using Excel.

• Restructure Support Co-ordinator, Human Resources

  • Feb 2012 - Apr 2014

  • Subject matter expert for restructure and redundancies for RBS UK, leading numerous restructures contributing to the growth of profit for RBS.• Stakeholder management with HR Business Partners and Directors. Supporting and advising how to restructure business areas within the bank.• Created, tested and implemented the ‘Exempt from Juniper’ manual redundancy process. This is now a UK RBS bank wide process.• Collating and allocating daily workloads for the team, and managing workflow.• Completed User Acceptance Testing on the ‘Simplification of letters’ project, led audios with HR Business Partners and directors. Provided constructive feedback and solutions. • Deputising for team manager - completing contracting calls with HRBP's, escalation of queries, managing workflow, supporting team members and leading meetings.• Creating and presenting training material in a classroom based environment to new team members, acting as an ongoing support when working on the team.• Complete risk compliance checks daily on team managers behalf.• Implemented the new Continuous Improvement process within the Restructure Support team, positively encouraging team members to exceed targets.

• Human Resources Assistant

  • May 2011 - Feb 2012



Training for Travel Limited

• Leisure, Travel & Tourism

• Contracts Administrator

  • Feb 2010 - Mar 2011