Nicola Kirk
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Bio
Experience
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SHS Group
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Food and Beverage Services
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100 - 200 Employee
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Sep 2022 - Present
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Jun 2019 - Sep 2022
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NIE Networks
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United Kingdom
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Utilities
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400 - 500 Employee
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Customer Liaison Admin Assistant
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Feb 2018 - Jun 2019
Main Customer Liaison Central admin role includes: • Liaising with customers and colleagues to ensure applications progress to a conclusion • Dealing with queries or complaints as they arise • Delivering administrative activities I was a valued member of the team as I manage all applications that are made through our online website. I also created reports that were then used to analyse the data received via the online applications. My role developed as my knowledge increased to include training other employees in how to use the system and background to it. Show less
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WILLIAMS INDUSTRIAL SERVICES LIMITED
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United Kingdom
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Manufacturing
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Accounts Assistant
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Aug 2017 - Feb 2018
I completed 6 months of placement as an Accounts Student within Williams Industrial Services. Within my time with the company I had many duties to carry out in both the accounts department and admin. Also gained experience in payroll and helped to ensure 75 people in the company were getting the right pay weekly. I have included below some of my main roles that I completed daily throughout my placement. I also helped with admin when needed, for example covering the reception desk when the receptionist is off and maintaining the filing as effectively as possible. Accounts role included: • Distribution of purchase invoices and raising payments • Sales invoicing • Account enquiries and credit control • Producing reports • General admin duties – covering reception desk & maintaining the filing as effectively as possible During my time at WIS, I gained experience in many areas such as paying attention to detail, developing confidence and a sense of professionalism within the workplace. Show less
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Education
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Ulster University
Bachelor's degree, Business/Commerce, General