Experience

Hands On Health Massage Therapy and Wellness

• Health, Wellness & Fitness
• 1 - 100 Employee

• Massage Therapist

  • Oct 2019 - Present



Massage The Senses

• Massage Therapist

  • Oct 2019 - Present



Artis-Zen

• Licensed Massage Therapist

  • Jun 2019 - Present



Access Group

• Data Analyst

  • Feb 2019 - Feb 2020



Capita

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Service Desk Analyst

  • Oct 2018 - Feb 2019



NASS

• Senior Support Worker

  • Apr 2017 - Jun 2018



Northumbria University

• United Kingdom
• Higher Education
• 500 - 600 Employee

• Sports Assistant

  • Oct 2012 - Mar 2017

  Be pro-active with users/customers, in offering regular assistance and advice as training and qualifications allow, and in selling and advising of other services offered by Sport Northumbria.Maintain a friendly and welcoming presence in the Fitness Suites while ensuring that users observe all safety rules and use the facilities in a courteous and acceptable manner. Assist in all checks and abide by all processes designed to ensure that Fitness Suite users pay the appropriate fees and charges to use the facilities. Clean all Fitness Suite equipment, floors and surfaces to a defined standard . Visually and physically check all Fitness Suite equipment and systems daily. Follow set procedures for maintenance and reporting repairs. Ensure that relevant Planned Preventative Maintenance (PPM) procedures are strictly followed. Assist the supervisory staff in the monitoring, recording, implementing, reviewing, and improving of quality standards as required and training allows. Supervise the facilities generally at all times when on shift as training and qualifications allow. Provide a first aid service to visitors customers and other staff as required. Erect, dismantle and move equipment. Undertake cleaning and spot cleaning to achieve and maintain the set and published standards of presentation of the facility.Follow set procedures for maintenance and the reporting and monitoring of repairs. Ensure that relevant Planned Preventative Maintenance (PPM) procedures are strictly followed. Undertake checks as required to ensure that facility users have paid the appropriate fees to use the facilities. Provide a front of house service to customers and visitors to the facility, taking bookings, processing payments for services, and answering queries. Follow the site Normal Operating Procedures (NOP) and Emergency Action Plan (EAP) as required. Operate machinery and plant including swimming pool plant as training allows. Cover other posts as required and as training allows.



Thomas Bewick School

• Activity Officer

  • Feb 2014 - Dec 2015

  I provide swimming sessions for disabilities mainly within my role. I ensure the safety of students and staff. I monitor the progression of each child, whilst setting individual targets to ensure further progression is in place. I conduct individual behaviour management plans and risk assessments regarding the facility. I am expected to manage my time well regarding organsing and delivering sessions. I supply in a number of schools both mainstream and special needs throughout the North East. Whilst specialising in sport and future biology with prospects of pursuing a career path into the provision of sport, outdoor education and biology. Provide direct instruction in all aspects of the Sports; Be responsible for the health and safety of all your customers. Maintain records relating to instructed sessions and working hours. Deal with queries from customers and other staff members in a professional and courteous manner. Conduct role to agreed standards. Provide feedback to the Programme Manager following sessions. Adopt a proactive approach to sales and customer care, performing to agreed targets. Ensure clear and appropriate communication with parents and carers of children under your supervision. Work positively in accordance with the Trust’s Equal Opportunities Policy. Carry out any other duties as may be reasonably required. Support the needs of the team organisation and clients.



Teaching Personnel

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Swimming Lecturer/Learning Assistant/Cover Supervisor

  • Dec 2013 - Sep 2015

  I provide swimming sessions for learning challenges mainly within my role. I ensure the safety of students and staff. I monitor the progression of each child, whilst setting individual targets to ensure further progression is in place. I conduct individual behaviour management plans and risk assessments regarding the facility. I am expected to manage my time well regarding organsing and delivering sessions. I supply in a number of schools both mainstream and special needs throughout the North East. Whilst specialising in sport and future biology with prospects of pursuing a career path into the provision of sport, outdoor education and biology. Provide direct instruction in all aspects of the Sports; Be responsible for the health and safety of all your customers. Maintain records relating to instructed sessions and working hours. Deal with queries from customers and other staff members in a professional and courteous manner. Conduct role to agreed standards. Provide feedback to the Programme Manager following sessions. Adopt a proactive approach to sales and customer care, performing to agreed targets. Ensure clear and appropriate communication with parents and carers of children under your supervision. Work positively in accordance with the Trust’s Equal Opportunities Policy. Carry out any other duties as may be reasonably required. Support the needs of the team organisation and clients.



Wildtrak

• Senior Sales Advisor

  • Jul 2009 - Sep 2012

  Sales and Target driven. Good merchandising skills. Deliver good customer service. Have experience within Retail or Sales. A Team Player. Willing to learn and grow with the company. Flexible and willing to go the extra mile. Have excellent customer service skills. Attain a proactive and 'can do' attitude. Have a passion for Outdoor Pursuits. Be willing to test and trial equipment and clothing. To deputise in the absence of the Floor Manager/Floor Supervisor.To organise daily tasks relating to replenishment, cleaning, ticketing and associated paperwork.To assist the Floor Manager/Floor Supervisor with the co-ordination of breaks and rotas.To ensure that all paperwork relating to replenishment, invoices and transfers is completed and returned within the given timescales.