Nicola Handley
Product Manager at FlexCareers- Claim this Profile
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Topline Score
Bio
Jody Gibney
Working with Nicola is like having three-and-a-half great product managers on your team. She is objective and data-driven: she will find a way to test her hypothesis and quantify the results, even if she has to roll up her sleeves and create the means to measure. 'Persistent' is an understatement - she will find the right answer, even if everyone else who tried couldn't. She spends a lot of time observing customers directly, so she can accurately represent their needs. Nicola is a truly good, kind person. She's got a great sense of humor. I hope I'll get the chance to work with her on a project again.
Jennifer El
Nicola is a stellar product manager. She jumped into a PM-less project with exactly the right leadership and technical expertise that was lacking from a requirements perspective. Nicola is driven to get results and dives in to really understand the business needs and customer experience of any solution she works on. I would not hesitate to work with Nicola on future projects.
Jody Gibney
Working with Nicola is like having three-and-a-half great product managers on your team. She is objective and data-driven: she will find a way to test her hypothesis and quantify the results, even if she has to roll up her sleeves and create the means to measure. 'Persistent' is an understatement - she will find the right answer, even if everyone else who tried couldn't. She spends a lot of time observing customers directly, so she can accurately represent their needs. Nicola is a truly good, kind person. She's got a great sense of humor. I hope I'll get the chance to work with her on a project again.
Jennifer El
Nicola is a stellar product manager. She jumped into a PM-less project with exactly the right leadership and technical expertise that was lacking from a requirements perspective. Nicola is driven to get results and dives in to really understand the business needs and customer experience of any solution she works on. I would not hesitate to work with Nicola on future projects.
Jody Gibney
Working with Nicola is like having three-and-a-half great product managers on your team. She is objective and data-driven: she will find a way to test her hypothesis and quantify the results, even if she has to roll up her sleeves and create the means to measure. 'Persistent' is an understatement - she will find the right answer, even if everyone else who tried couldn't. She spends a lot of time observing customers directly, so she can accurately represent their needs. Nicola is a truly good, kind person. She's got a great sense of humor. I hope I'll get the chance to work with her on a project again.
Jennifer El
Nicola is a stellar product manager. She jumped into a PM-less project with exactly the right leadership and technical expertise that was lacking from a requirements perspective. Nicola is driven to get results and dives in to really understand the business needs and customer experience of any solution she works on. I would not hesitate to work with Nicola on future projects.
Jody Gibney
Working with Nicola is like having three-and-a-half great product managers on your team. She is objective and data-driven: she will find a way to test her hypothesis and quantify the results, even if she has to roll up her sleeves and create the means to measure. 'Persistent' is an understatement - she will find the right answer, even if everyone else who tried couldn't. She spends a lot of time observing customers directly, so she can accurately represent their needs. Nicola is a truly good, kind person. She's got a great sense of humor. I hope I'll get the chance to work with her on a project again.
Jennifer El
Nicola is a stellar product manager. She jumped into a PM-less project with exactly the right leadership and technical expertise that was lacking from a requirements perspective. Nicola is driven to get results and dives in to really understand the business needs and customer experience of any solution she works on. I would not hesitate to work with Nicola on future projects.
Experience
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FlexCareers
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Australia
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Human Resources Services
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1 - 100 Employee
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Product Manager
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Sep 2019 - Present
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Manly Sailing
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Australia
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Maritime
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1 - 100 Employee
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Sailing Instructor
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Aug 2018 - Present
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Class Pty Limited
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Australia
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IT Services and IT Consulting
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100 - 200 Employee
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Product Manager
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Jun 2017 - Sep 2018
Product Manager responsible for Class Portfolio. Product Manager responsible for Class Portfolio.
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Microsoft
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United States
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Software Development
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700 & Above Employee
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Product Manager
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Aug 2016 - Jun 2017
Currently responsible for product strategy for MSN in Australia and New Zealand, in web browser, desktop and phone apps. Acting as the voice of the local customer, I ensure that the product is fit for purpose and exceeds customer expectations. The role has a strong focus on driving growth, revenue and user engagement, which I achieve through thought leadership and transformation around customer behaviours and insights, SEO, social and newsletter channels. Currently responsible for product strategy for MSN in Australia and New Zealand, in web browser, desktop and phone apps. Acting as the voice of the local customer, I ensure that the product is fit for purpose and exceeds customer expectations. The role has a strong focus on driving growth, revenue and user engagement, which I achieve through thought leadership and transformation around customer behaviours and insights, SEO, social and newsletter channels.
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Dimension Data
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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Senior Product Manager
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Mar 2014 - Aug 2016
Product Manager for key products within Dimension Data’s End User Computing strategy spanning devices, applications and data in the evolving enterprise environment. Product Manager for key products within Dimension Data’s End User Computing strategy spanning devices, applications and data in the evolving enterprise environment.
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Symantec
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United States
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Software Development
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700 & Above Employee
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Principal Product Manager
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Aug 2007 - Mar 2014
Responsible for a variety of Norton products and services within Symantec’s Consumer Product Management team. Ranging in size from the small: Norton Labs team (incubating new product ideas), to medium: core Norton account management portals, to the large: global licensing/account management platforms. Working with teams of 4 to 200+. Principal Product Manager (June 2012 - March 2014) Sr Product Manager (November 2009 - June 2012) Sr Technical Product Manager (August 2007 - November 2009)
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Logica
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Canada
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IT Services and IT Consulting
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700 & Above Employee
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IT Consultant
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Nov 2003 - Jun 2007
As Business Analyst and Analyst / Developer I was involved in all stages of the SDLC: gathering, analysing and documenting requirements; designing and developing applications; managing UAT and providing on-going support for a number of large scale government and financial syst As Business Analyst and Analyst / Developer I was involved in all stages of the SDLC: gathering, analysing and documenting requirements; designing and developing applications; managing UAT and providing on-going support for a number of large scale government and financial syst
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Analyst / Developer
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Dec 2000 - Jul 2002
Designed and developed various Java applications. Gathering requirements from clients, database design and development, application design and development. Designed and developed various Java applications. Gathering requirements from clients, database design and development, application design and development.
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Education
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2002 - 2003
Heriot-Watt University
MSc (distinction), Distributed and Multimedia Information Systems -
1997 - 2001
London South Bank University
BSc, Computing
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