Nicola H.
Senior Human Resources Consultant at Cornerstone Resources HR Consultancy- Claim this Profile
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Bio
Pam Mason
Nicola is a warm, personable and credible HR Advisor. Nicolas positive and pragmatic outlook to life sets Nicola above the rest in terms of drive and determination. Nicola works hard and successfully achieved managing a high demanding case work load. Nicola was a lead member of my wellbeing team and gave great energy and ideas at all times. Nicola will be a great addition to a generalist HR team.
Ruth Kendall
I've had the pleasure of working with Nicola for over 4 years as both a peer level Officer on various working parties and an internal customer of learning and development activities. In her time with the Trust Nicola literally transformed the learning and development programme offering staff from a low key activity to a proactive, customer focused and valued added service. She introduced a range of core, specialist and e-learning training solutions including many health and safety topics in conjunction with myself and other team members which have really helped to drive staff competence in this critical area. She has also been a key driver behind dozens of staff gaining professional qualifications in their specialist fields. As Secretary to the Employee Forum she demonstrated her professionalism and expertise and delivered tangible enhancements to staff engagement levels. On a personal level she is enthusiastic, a pleasure to work with, efficient and results orientated in all she does and would make a valuable addition to any HR/training team!
Pam Mason
Nicola is a warm, personable and credible HR Advisor. Nicolas positive and pragmatic outlook to life sets Nicola above the rest in terms of drive and determination. Nicola works hard and successfully achieved managing a high demanding case work load. Nicola was a lead member of my wellbeing team and gave great energy and ideas at all times. Nicola will be a great addition to a generalist HR team.
Ruth Kendall
I've had the pleasure of working with Nicola for over 4 years as both a peer level Officer on various working parties and an internal customer of learning and development activities. In her time with the Trust Nicola literally transformed the learning and development programme offering staff from a low key activity to a proactive, customer focused and valued added service. She introduced a range of core, specialist and e-learning training solutions including many health and safety topics in conjunction with myself and other team members which have really helped to drive staff competence in this critical area. She has also been a key driver behind dozens of staff gaining professional qualifications in their specialist fields. As Secretary to the Employee Forum she demonstrated her professionalism and expertise and delivered tangible enhancements to staff engagement levels. On a personal level she is enthusiastic, a pleasure to work with, efficient and results orientated in all she does and would make a valuable addition to any HR/training team!
Pam Mason
Nicola is a warm, personable and credible HR Advisor. Nicolas positive and pragmatic outlook to life sets Nicola above the rest in terms of drive and determination. Nicola works hard and successfully achieved managing a high demanding case work load. Nicola was a lead member of my wellbeing team and gave great energy and ideas at all times. Nicola will be a great addition to a generalist HR team.
Ruth Kendall
I've had the pleasure of working with Nicola for over 4 years as both a peer level Officer on various working parties and an internal customer of learning and development activities. In her time with the Trust Nicola literally transformed the learning and development programme offering staff from a low key activity to a proactive, customer focused and valued added service. She introduced a range of core, specialist and e-learning training solutions including many health and safety topics in conjunction with myself and other team members which have really helped to drive staff competence in this critical area. She has also been a key driver behind dozens of staff gaining professional qualifications in their specialist fields. As Secretary to the Employee Forum she demonstrated her professionalism and expertise and delivered tangible enhancements to staff engagement levels. On a personal level she is enthusiastic, a pleasure to work with, efficient and results orientated in all she does and would make a valuable addition to any HR/training team!
Pam Mason
Nicola is a warm, personable and credible HR Advisor. Nicolas positive and pragmatic outlook to life sets Nicola above the rest in terms of drive and determination. Nicola works hard and successfully achieved managing a high demanding case work load. Nicola was a lead member of my wellbeing team and gave great energy and ideas at all times. Nicola will be a great addition to a generalist HR team.
Ruth Kendall
I've had the pleasure of working with Nicola for over 4 years as both a peer level Officer on various working parties and an internal customer of learning and development activities. In her time with the Trust Nicola literally transformed the learning and development programme offering staff from a low key activity to a proactive, customer focused and valued added service. She introduced a range of core, specialist and e-learning training solutions including many health and safety topics in conjunction with myself and other team members which have really helped to drive staff competence in this critical area. She has also been a key driver behind dozens of staff gaining professional qualifications in their specialist fields. As Secretary to the Employee Forum she demonstrated her professionalism and expertise and delivered tangible enhancements to staff engagement levels. On a personal level she is enthusiastic, a pleasure to work with, efficient and results orientated in all she does and would make a valuable addition to any HR/training team!
Credentials
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Chartered MCIPD
CIPDJun, 2010- Nov, 2024
Experience
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Cornerstone Resources HR Consultancy
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United Kingdom
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Human Resources Services
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1 - 100 Employee
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Senior Human Resources Consultant
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May 2022 - Present
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One Education Ltd
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Education Administration Programs
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1 - 100 Employee
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HR Adviser
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Sep 2020 - Apr 2022
Providing a comprehensive range of people management advisory and support services to Headteachers and other school leaders. · Supporting the work of Headteachers, Senior Leaders and Chairs of Governors and providing appropriate advice and guidance regarding all staffing issues in accordance with the relevant employment and education legislation. · Responsible for providing appropriate advice and managing a caseload relating to a variety of staffing issues, including staff discipline, grievances, attendance, and capability matters. · Attending schools / academies and undertaking investigations and advising on the outcomes to all relevant parties. · Representing schools / academies at hearings in accordance with the appropriate procedures and Governance regulations. · Maintaining accurate case records of the advice provided and progress of each individual case. · Identifying and reporting to the relevant senior manager of One Education, potential areas of concern and/or risk relating to any school issues. · Part of the Wellbeing team, assisting with programmes as assigned and participating in the delivery of training. · Effectively participating in the HR&People Service’s response to all critical incidents. · Assisting senior One Education managers in supporting schools, Police, Quality Assurance, Health Services and other relevant agencies ensuring the effectively implementation of all Safeguarding arrangements for Children within Schools. · Assisting with effective induction of new team members. · Participating in the introduction of new initiatives and future changes in service delivery as they evolve. · Representing One Education Ltd, as required, at a range of training, sales and development events, meetings and seminars. Show less
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Vitality
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United Kingdom
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Financial Services
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700 & Above Employee
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Learning and Development Consultant - Product & Technical
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Sep 2016 - Aug 2020
Reported to the Strategic L&D Manager for Product & Technical Training. Working across both Partner & Rewards and Claims divisions I supported Operations Management with the design, delivery & evaluation of innovative learning solutions to a population of over 400 staff across multiple sites. Experience includes new starter Induction, Classroom update sessions, Huddles & WebExs. Projects included annual Launch roll out of new partners & product changes. Writing technical training manuals & learning resources on our Partners to support Advisors in servicing our customer queries. Rollout of a new IVR system. Customer Excellence module trainer. Show less
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Health Shield Friendly Society Ltd
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United Kingdom
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Insurance and Employee Benefit Funds
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1 - 100 Employee
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Learning and Development Specialist
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Oct 2015 - Sep 2016
Solo L&D role reporting to the HR Manager for company with 125 staff. Responsible for all aspects of the training cycle from design to delivery and evaluation of learning interventions. Designed & rolled out a new Corporate Induction for new starters Designed several selection assessments centres to hire new staff including Apprentices Led a project to appoint & roll out a new e-Learning & Policy system for compliance & personal development modules. Designed & rolled-out a new values based company wide Performance Appraisal system. Took a lead role in a number of staff comms & engagement projects including: - Hosting an inaugural Health Shield Day to celebrate success in Best Companies Survey & to share a strategic update with staff. - Monthly staff engagement ‘temperature check’ survey report & analysis Show less
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Equity Housing Group
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Cheadle Hulme, Stockport
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Learning and Development Officer
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Sep 2013 - Sep 2015
Hands-on L&D practitioner role reporting to the Head of HR. Responsible for all aspects of L&D activity for all employees including training needs analysis, designing & delivering appropriate learning interventions and coaching colleagues to improve performance. Accredited by Mary Gober International to deliver the Hi5 Customer Excellence Induction Programme. Work collaboratively with managers across the business to compile & deliver the annual training plan in line with the corporate plan. Hands-on L&D practitioner role reporting to the Head of HR. Responsible for all aspects of L&D activity for all employees including training needs analysis, designing & delivering appropriate learning interventions and coaching colleagues to improve performance. Accredited by Mary Gober International to deliver the Hi5 Customer Excellence Induction Programme. Work collaboratively with managers across the business to compile & deliver the annual training plan in line with the corporate plan.
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Johnnie Johnson Housing
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United Kingdom
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Civic and Social Organizations
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100 - 200 Employee
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HR Officer
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Mar 2009 - Sep 2013
Acted as HR Partner to Line Managers and over 300 internal customers across all divisions including: providing pragmatic generalist advice on a range of issues from discipline & grievances to capability & appeals. Advised on & delivered a range of learning interventions especially HR/people management topics Lead a number of employee engagement activities Acted as Secretary to the employee forum Acted as HR Partner to Line Managers and over 300 internal customers across all divisions including: providing pragmatic generalist advice on a range of issues from discipline & grievances to capability & appeals. Advised on & delivered a range of learning interventions especially HR/people management topics Lead a number of employee engagement activities Acted as Secretary to the employee forum
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HR Advisor
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Jul 2008 - Jan 2009
CDS Wilman is a UK leader in the design and installation of catering equipment and interiors Reporting to the Head of Finance I worked in a stand alone HR role responsible for all HR and L&D matters for a company with approximately 80 employees. CDS Wilman is a UK leader in the design and installation of catering equipment and interiors Reporting to the Head of Finance I worked in a stand alone HR role responsible for all HR and L&D matters for a company with approximately 80 employees.
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Energy Ombudsman
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United Kingdom
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Non-profit Organizations
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100 - 200 Employee
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Interim HR Advisor
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Jan 2008 - Jun 2008
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David Lewis Centre
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United Kingdom
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Mental Health Care
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100 - 200 Employee
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Interim HR Advisor
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Jun 2007 - Dec 2007
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Harrington Brooks
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Sale, Manchester
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Human Resources Manager
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Nov 2005 - May 2007
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Dixons Carphone
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United Kingdom
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Retail
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700 & Above Employee
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Recruitment Co-ordinator
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Mar 2004 - Oct 2005
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WWB Recruitment
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Administrator
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2002 - 2004
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Senior Recruitment Consultant
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Jan 2000 - May 2002
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psd group
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United Kingdom
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Staffing and Recruiting
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200 - 300 Employee
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Recruitment Consultant
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Dec 1996 - Dec 1999
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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University Placement (HR & Training Depts)
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Sep 1994 - Aug 1995
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Education
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2003 - 2006
The University of Salford
CIPD, Post Graduate Diploma in Human Resources Management -
2009 - 2010
Stockport Coĺlege
Certificate in Training Practice, CIPD Certificate in Training Practice -
1992 - 1996
Staffordshire University
BA Hons, Business Studies (Human Resources Management) 2.1
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