Experience

Essex Partnership University NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Specialist for Safeguarding MARAC and MAPPA

  • Jul 2022 - Present

  Chelmsford, England, United Kingdom

• Senior Social Worker

  • May 2020 - Jun 2022

  Basildon, England, United Kingdom I manage my own complex caseload, as well as supporting colleagues with theirs, I am a source of specialist advice and enable the mitigation of high levels of risk. I bring my professional expertise to contribute to the development of practice standards with the four key principles of prevention, early intervention, enablement and safeguarding. My responsibilities also include: Working collaboratively across the Council, with partners and statutory and voluntary agencies, to… Show more I manage my own complex caseload, as well as supporting colleagues with theirs, I am a source of specialist advice and enable the mitigation of high levels of risk. I bring my professional expertise to contribute to the development of practice standards with the four key principles of prevention, early intervention, enablement and safeguarding. My responsibilities also include: Working collaboratively across the Council, with partners and statutory and voluntary agencies, to ensure a joined-up approach. Taking part in a range of case conferences, meetings and statutory reviews, pro-actively taking the lead when a social care perspective is required. Developing a high level of expertise in particular areas of practice, and leading on those areas

• STEPPS Reinforcer

  • Jan 2020 - Dec 2021

  STEPPS stands for Systems Training for Emotional Predictability and Problem Solving. STEPPS was developed by Nancee Blum and is a program that has shown to be helpful when provided in addition to other treatments for Borderline Personality Disorder, such as individual psychotherapy or medication treatment. The program’s goal is to educate people with Borderline Personality Disorder about their diagnosis and to help them acquire skills to deal with different aspects of the disorder. The… Show more STEPPS stands for Systems Training for Emotional Predictability and Problem Solving. STEPPS was developed by Nancee Blum and is a program that has shown to be helpful when provided in addition to other treatments for Borderline Personality Disorder, such as individual psychotherapy or medication treatment. The program’s goal is to educate people with Borderline Personality Disorder about their diagnosis and to help them acquire skills to deal with different aspects of the disorder. The content is taught to people in a group format and consists of a 21 week skills group program that meets once a week for 2 hours, and an additional individual session, held once a week with the reinforcer.

• Acting Team Lead

  • Feb 2021 - Jul 2021

  First Response Team



Essex County Council

• Government Administration
• 700 & Above Employee

• Approved Mental Health Professional

  • May 2022 - Present

  Essex, England, United Kingdom



Essex Partnership University NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Social Worker

  • Apr 2019 - May 2020

  Basildon, Essex, United Kingdom Recovery and Wellbeing team, Basildon.



Essex County Council

• Government Administration
• 700 & Above Employee

• Social Worker

  • Jun 2017 - Apr 2019

  Basildon, Essex, United Kingdom As a Social Worker based within a hospital, I work with service users who are admitted to acute hospitals as well as rehabilitation hospitals. By following the Care Act and promoting Good Lives, I promote and help service users to maintain their independence, as much as possible, in the community. Working as part of a multidisciplinary team, I work in partnership with an array of professionals, all of whom have different views, perspectives and processes. I complete Care Act assessments… Show more As a Social Worker based within a hospital, I work with service users who are admitted to acute hospitals as well as rehabilitation hospitals. By following the Care Act and promoting Good Lives, I promote and help service users to maintain their independence, as much as possible, in the community. Working as part of a multidisciplinary team, I work in partnership with an array of professionals, all of whom have different views, perspectives and processes. I complete Care Act assessments, Safeguarding Concerns and/or Enquiries, Mental Capacity assessments and continuing healthcare assessments; as well as other assessments and referrals. Assessment can be a fluid process due to changes in the adult or pressures from hospital and can change at the point of discharge; therefore empowering adults by informing them of their rights, for example their right to make wise/unwise decisions is critical. Duties include, but not limited to: • To assist with discharging service users under annex G of the Care Act 2014. • To support adults who are ready to leave the hospital through the discharge process. • To advocate the rights and entitlements of adults with or without capacity. • To work in partnership to ensure adults have access to the support most appropriate to their needs; working with care providers, CCG, SPT. • To ensure a timely discharge from hospital and prevent delays. • Collect information to inform practice. • Participate in MDT – to agree plans. • Attend DST meetings. • Utilise community resources e.g. technology enabled care, care co-ordination, mental health teams and GP’s. • Work alongside community teams to ensure good outcomes. • Advocacy for those without informal support . • Undertaking Safeguarding Concerns and progressing to Enquiry, where necessary. • Undertaking Care Act Assessments. • Completing Mental Capacity Assessments and making Best Interest Decisions. • Safe transfers through good record keeping and communicating ongoing concerns. Show less



emoov

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Sales Team Supervisor (promotion)

  • Jul 2016 - Mar 2017

  Brentwood This role combines the duties within my two previous roles as a Sales Executive and Sales Support Executive at eMoov. My role within a supervisory capacity is to oversee the sales team work, leads and schedule. As a supervisor I encourage, respond and under KEY SKILLS AND COMPETENCIES o Good communication skills and an excellent telephone manner. o Able to sell to large and small clients. o Excellent computer skills using a number of computer programs including Excel, Word… Show more This role combines the duties within my two previous roles as a Sales Executive and Sales Support Executive at eMoov. My role within a supervisory capacity is to oversee the sales team work, leads and schedule. As a supervisor I encourage, respond and under KEY SKILLS AND COMPETENCIES o Good communication skills and an excellent telephone manner. o Able to sell to large and small clients. o Excellent computer skills using a number of computer programs including Excel, Word, Zendesk, Outlook, CRM database, Pipeline deals, RJ Metrics, Google sheets and docs o Managing Rota’s for the Sales team o Have a professional style of communication & ability to build rapport with prospective customers and colleagues alike o Handle large amounts of paperwork and data o Communicate clearly with work colleagues o Provide accurate administration of all paperwork generated o Quickly learn about new in house database systems. o Find and obtain information and documents quickly. o Liaise with customers and offer support and guidance whilst answering their queries and actioning any requests swiftly and professionally. o Book media visits and for sale boards in a timely and efficient manner stand the sales team so that they are reaching their potential for both themselves and the business.

• Sales Executive (promotion)

  • May 2016 - Jul 2016

  Brentwood, Essex Working as part of the sales team to develop both new and existing markets. My duties included liaising with customers and the wider network to answer and resolve queries. Constantly developing existing sales processes which will generate sustainable growth. Collecting the information required to create a request for a house valuation. Contacting prospective clients by phone and email. Identifying the customer's needs. Dealing with a diverse range of clients in the private and the public… Show more Working as part of the sales team to develop both new and existing markets. My duties included liaising with customers and the wider network to answer and resolve queries. Constantly developing existing sales processes which will generate sustainable growth. Collecting the information required to create a request for a house valuation. Contacting prospective clients by phone and email. Identifying the customer's needs. Dealing with a diverse range of clients in the private and the public sector. Evaluating competitor activity and developing appropriate responses. Cold calling potential clients via telephone or personal visit.

• Sales Support Executive

  • Jul 2015 - May 2016

  This role required a methodical approach with strong communication skills, both verbally and written with excellent attention to detail. Proactive and accurate in all my duties whilst working within a busy office environment in order to ensure the smooth running of day-to-day activities. I was able to continually meet and exceed the operational and administrative expectations of my employers.



Essex County Council

• Government Administration
• 700 & Above Employee

• Social Worker

  • Jul 2013 - Jul 2015

  Leaving and After Care offers advice and support to young people leaving care up to the age of 21. This ensures that those entering adulthood and leaving care are not isolated and can participate socially and economically. As a social worker within this team, I provide a safe and reliable relationship with care leavers which helps and encourages a young person's social, emotional, cultural and educational development. During my role as a social worker within this team, I have worked alongside… Show more Leaving and After Care offers advice and support to young people leaving care up to the age of 21. This ensures that those entering adulthood and leaving care are not isolated and can participate socially and economically. As a social worker within this team, I provide a safe and reliable relationship with care leavers which helps and encourages a young person's social, emotional, cultural and educational development. During my role as a social worker within this team, I have worked alongside foster carers, supervising social workers, child protection and family support social workers, various police departments, EYPDAS, housing providers, educational providers, benefit agencies, CAMHS and child sexual exploitation agencies. My duties have included completing Needs Assessments, Pathway Plans, PEP’s, referrals to various agencies for emotional support, housing, drug and alcohol support, mediating family relations, completing delegated authority forms and placement plans, attending strategy meetings, professionals meetings, LAC Reviews, placement reviews and carrying out statutory visits to the young people. Show less



Insurance Watch

• Personal Assistant

  • 1998 - 2010

  Romford, United Kingdom