Experience

Thompson Smith and Puxon Solicitors ( tsplegal.com )

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Head of Client Services

  • Apr 2020 - Present

• Marketing and Business Development Manager

  • Nov 2010 - Apr 2020

  Since joining Thompson Smith and Puxon (TSP) Solicitors in 2010 I have been responsible for all of the firm's marketing and business development activity. This includes client and referrer relationship management, website development and maintenance, digital and social media management, PR and content marketing, full mix advertising including TV and radio, and brand development and guardianship. I have managed a number of major projects during this time including a full rebranding and repositioning of the firm in 2013 (following a move to new business premises), the development and introduction of a new website in 2015 and a TV advertising campaign in 2018/19.



Royal Association for Deaf people

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Interpreting Business Manager

  • Sep 2008 - Aug 2010

  Royal Association for Deaf people (RAD) is a not for profit organisation that exists to promote the welfare and interests of Deaf people whose first or preferred language is British Sign Language (BSL). As Interpreting Business Manager I utilised the business skills gained whilst working for the Co-op, managing the RAD interpreting service, which included ad-hoc and contracted services, and completing invitations to tender for new interpreting contracts, particularly in the public sector. I also added Level 1 British Sign Language and Deaf and Deafblind Awareness Training to my skill set.



Spicerhaart

• United Kingdom
• Real Estate
• 300 - 400 Employee

• Group Marketing Manager

  • Nov 2006 - May 2008

  During my time at SpicerHaart I was predominantly involved in the rebranding and refresh of the core group estate agency brands, haart and Felicity J Lord, the integration of Haybrook, and the development of the Finehaart brand which included the development of a glossy table top magazine. During my time at SpicerHaart I was predominantly involved in the rebranding and refresh of the core group estate agency brands, haart and Felicity J Lord, the integration of Haybrook, and the development of the Finehaart brand which included the development of a glossy table top magazine.



Colchester & East Essex Co-operative Society

• United Kingdom
• Retail Groceries

• Marketing / Systems Controller

  • Jul 1990 - Sep 2006

  After gaining my degree in Accountancy, Finance and Economics I joined Colchester & East Essex Co-operative Society (who later merged with Ipswich and Norwich Co-operative to become the East of England Co-operative) as a Retail Graduate Trainee. During my time at "the Co-op" I worked in a number of roles and developed a broad range of skills across a number of key business areas, including Marketing, Business Administration and Project Management; At the same time I backed up the "hands on" experience by gaining Post Graduate Diplomas in Marketing and Business Administration.