Experience

Milton Keynes University Hospital NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Executive Assistant

  • Oct 2021 - Present



Gegan

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Business Development Manager

  • Nov 2020 - Oct 2021



TPS Milton Keynes

• Sales Development Manager

  • Jan 2019 - Nov 2020

  TPS provide high quality, genuine products to the independent motor trade. We take pride in offering an outstanding trade experience, with quality, knowledge and trust being the main priorities for our customers. Working as a Sales Development Manager, I am a customer facing brand representative demonstrating good product knowledge and providing exceptional customer service whilst building relationships with both new and existing customers.  Achieve target KPIs and revenue objectives within customer set.  Use sales strategies to increase sales revenue and build customer loyalty.  Develop and build strong relationships with all customers by understanding their business needs.  Resolve complaints and concerns appropriately to ensure long term customer relationships are maintained.  Monitor the success of targeted promotions and marketing campaigns.  Feedback customer comments to both the Centre Manager and Sales Manager to improve customer experiences.  Run regular reports on customer spend and interpret the data, looking for trends and opportunities to increase revenue. Show less



Jardine Motors Group

• United Kingdom
• Automotive
• 700 & Above Employee

• Internal Communications Specialist

  • Apr 2017 - Dec 2018

  Team Prevent are one of Europe’s leading Occupational Health and Wellbeing providers and work with both public sector organisation and private companies. Supporting the Senior Management team in the operational delivery of the service and helping to promote and develop the business across the UK.  The introduction and maintenance of a company intranet including developing content and structure.  Populating and maintaining the company e-learning platform and using feedback from users to create new content.  Developing a suite of marketing materials ensuring compliance with brand guidelines and a consistent tone of voice.  Organising and planning the annual company conference for circa 170 colleagues including creating themes and content, organising external speakers and making travel and hotel bookings where required.  Accurately completing tender documentation within tight deadlines on behalf of the senior management team.  Dealing with all sales enquiries, providing quotes and following up potential sales over the telephone, by email or at face-to-face meetings. Show less



Team Prevent UK Ltd

• Business Development Advisor

  • Sep 2014 - Apr 2017

  In September 2014, my role evolved to include Business Development. Whilst retaining the responsibilities of the Client Services Co-ordinator, I am now also involved in the sales and marketing of the business. This includes managing all internal and external communications and marketing campaigns, dealing with new business enquiries and pro-actively investigating new sales opportunities.I am also responsible for employee engagement, which has included developing a new company intranet, and ensuring the content remains engaging, relevant and up to date. Show less

• Client Services Co-ordinator

  • May 2013 - Sep 2014

  Providing proactive support to internal teams and clients whilst identifying opportunities for process improvement. Full organisation of client health events including approaching and engaging local businesses to support at no cost to the business. Managing and producing all internal and external communications, including developing and implementing thorough wellbeing plans for a range of private and public sector clients across the country, researching, writing and producing monthly health articles and quarterly newsletters for clients. Managing the training matrix for all nurses and administration teams including booking courses and accommodation to ensure compliance. Ordering and auditing medical equipment for the 30 centres at various locations across the UK. Show less



Home Retail Group PLC

• United Kingdom
• Retail
• 700 & Above Employee

• Installations Central Divisional Support

  • Apr 2010 - May 2013

  Responsible for various administration and payment functions to support the field-based installations team across the central region and assisting the Installations Divisional Manager as required.  Producing regular reports on sales figures, remedial and additional order costs for senior management team meetings.  Supporting the Installations Divisional Manager with diary management, collating reports and producing presentations.  Organising and attending divisional meetings, taking minutes and ensuring all necessary actions are completed.  Negotiating rates and booking hotel and conference facilities for internal and external clients.  Liaising with Homebase store personnel and Installation Managers regarding issues processing payments and helping to resolve these quickly and efficiently.  Setting up new vendor accounts for approved installers and liaising with other internal departments to ensure all procedures are followed correctly and relevant compliance paperwork is in place.  Processing payments for installers and raising remedial payments in a timely manner. Show less



Coca-Cola Europacific Partners

• United Kingdom
• Manufacturing
• 700 & Above Employee

• HR Assistant

  • Sep 2006 - Apr 2010

  Responsible for supporting approximately 200 employees and 30 managers with all HR related matters in a unionised, distribution warehouse environment.  Delivering HR support and dealing with day to day queries to ensure any immediate operational issues are resolved quickly.  Implementing and maintaining HR policies and procedures ensuring legal compliance at all times.  Holding regular attendance review meetings with line managers to ensure that long term sickness is managed correctly, and all Occupational Health referrals are progressed smoothly. Providing support with any disciplinary or grievance issues in line with company policy.  Assisting in the recruitment and selection process; ensuring contracts, company inductions and all relevant paperwork is accurately completed.  Providing support to the HR Business Partner and assisting with projects, such as salary planning and bonus payments.  Maintaining the company time keeping system and running weekly and monthly reports for the payroll department in line with deadlines.  Liaising with external Occupational Health companies and absence reporting agencies.  Maintaining the Company’s loyalty award scheme, including the ordering and delivery of corporate gifts. Show less



Phoenix IT Group (now part of Daisy Group)

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Customer Service Co-ordinator

  • 2000 - 2006

  Responsible for a team of eight call centre advisors dedicated to allocating engineering and part resource while providing excellent customer service. Acting as a key point of escalation for both external customers and internal team members and providing coaching and support to the team. Responsible for a team of eight call centre advisors dedicated to allocating engineering and part resource while providing excellent customer service. Acting as a key point of escalation for both external customers and internal team members and providing coaching and support to the team.



RCI

• Travel Arrangements
• 700 & Above Employee

• Customer Services

  • 1999 - 2000