Experience

Tridente Collection

• Italy
• Hospitality
• 1 - 100 Employee

• Cluster Revenue Manager

  • May 2019 - Present

  > Market analysis and benchmarking (before investment);> Business strategy development, target segmentation and forecast budgeting;> Hotel profile configuration on Serenissima Informatica Protel;> Hotel product setup and booking engine configuration: rooms&rate plans, children policy, cancellation policy, payment method, special offers, added values on CRS-CMS Vertical Booking / Blastness;> Sales and contracting with online travel agencies, wholesalers, flashsalers, corporate companies and GDS;> Partners XML mapping & connections with Vertical Booking / Blastness channel manager;> Daily pick-up and rate & availability adjustments with market analysis and benchmarking for disparity and competitiveness checks;> Cross-reporting from Serenissima Informatica Protel and Blastness and data visualization with Microsoft Excel - PowerPoint;> Website performance evaluation with Google Analytics;> Brand reputation and reviews monitoring on Booking.com, Expedia.com, Agoda, Tripadvisor;> Commercial results evaluation and data presentation. Show less

• Cluster Revenue Specialist

  • Jul 2015 - Apr 2019



Lionbridge

• United States
• Translation and Localization
• 700 & Above Employee

• Freelance translator

  • Mar 2014 - Present

  > "Health Integrity" project; > "Online Mystery Shopping" app testing project; > "Object and Video Capture" data collection project; > "eBay on Demand" translation project; > Use of Translation Workspace XLIFF Editor and Facebook Rating Tool. > "Health Integrity" project; > "Online Mystery Shopping" app testing project; > "Object and Video Capture" data collection project; > "eBay on Demand" translation project; > Use of Translation Workspace XLIFF Editor and Facebook Rating Tool.



AG Boutique Journey

• Italy
• Travel Arrangements
• 1 - 100 Employee

• Hotel revenue consultant

  • Aug 2014 - Jun 2015

  > Hotel sales plans creation; > Slow Food Italia turistic routes reviews; > Website performance evaluation with Google Analytics; > Social media marketing on Facebook, Twitter, Pinterest; > Market analysis and benchmarking with Booking.com rate intelligence tool; > Hotel product setup on Vertical Booking/Blastness CRS, Webhotelier, Fisheyes, Siteminder; > Partners XML mapping and connections with Vertical Booking/Blastness, Webhotelier, Fisheyes, Siteminder channel manager; > Sales & revenue reporting based on Fidelio and Blastness data with Microsoft Excel-PowerPoint; > Daily pick-up with rate&availability adjustments. Show less



University of Rome Tor Vergata

• Italy
• Research Services
• 700 & Above Employee

• Consultant Ufficio Tirocini

  • Nov 2014 - Dec 2014

  > Students orientation; > Start-up internship procedures; > Training process drafting; > Making agreement with host companies; > Internship database management; > E-mailing; > Secretarial activities; > Registration and filing of end-of-internship documentation. > Students orientation; > Start-up internship procedures; > Training process drafting; > Making agreement with host companies; > Internship database management; > E-mailing; > Secretarial activities; > Registration and filing of end-of-internship documentation.



Monte Sant'Angelo

• Monte Sant'Angelo

• Tourist info point officer

  • Aug 2013 - Sep 2013

  > Tourist welcoming and orientation; > Delivery of brochures and maps; > Museum tickets point-of-sale management. > Tourist welcoming and orientation; > Delivery of brochures and maps; > Museum tickets point-of-sale management.



Alma Mater Studiorum – Università di Bologna

• Italy
• Higher Education
• 700 & Above Employee

• Front-desk officer

  • May 2012 - Jul 2012

  > Students orientation; > Call center; > Secretarial activities. > Students orientation; > Call center; > Secretarial activities.