Software Operations Manager

• Mar 2023 - Present

Account Manager

• Apr 2022 - Mar 2023

At Rare Earth Digital, we know that the right custom built software can accelerate a client’s business growth. It is our mission that our team of software developers build and maintain software that supports this purpose. We work with clients to understand their goals and deliver custom software systems to help achieve this. Whether clients are looking for revenue growth, cost reduction, market share growth or compliance, we will fuel the attainment of those goals. At Rare Earth Digital, we know that the right custom built software can accelerate a client’s business growth. It is our mission that our team of software developers build and maintain software that supports this purpose. We work with clients to understand their goals and deliver custom software systems to help achieve this. Whether clients are looking for revenue growth, cost reduction, market share growth or compliance, we will fuel the attainment of those goals.

Client Account Manager

• Jan 2020 - Apr 2022

Trainer

• Apr 2017 - Apr 2022

IT Support Assistant

• Nov 2006 - Apr 2017

- All necessary duties as required by an IT Support Assistant- Train users on various IT equipment and software- Dealing with IT Support calls as they arrive for both the student and staff networks- Rebuilding Student and staff desktops and laptops- Installing networked and stand-alone printers- Helping staff and students with any problems on Microsoft Office

eLearning Develpoment Officer

• Nov 2006 - Apr 2017

Currently responsible for driving forward the use of innovative technology in teaching and learning for Mid-Cheshire College. I am a development focussed professional who has built up a broad range of experience in developing, maintaining and training in IT based software packages as well as Virtual Learning Environments (VLE) used within the Education Sector. I posses the necessary communication, planning and teaching skills to engage with professionals and learners at all levels. I am a key member in Staff Development offering staff training on various aspects of using technology in order to help staff implement and improve their teaching practices by using various eLearning technologies as a learning tool in their everyday teaching.I have the ability to bring out the best of those being trained by taking a personal approach to their progression, providing staff with on-going individual support in their own learning journey with a professional example in how to interact and embed eLearning into their own teaching practiceIs experienced in implementing development strategies and evaluating programmes success in order to make required adjustments. I am a quick learner who always eager to learn and take on new challengesKey responsibilities include:-- Deliver staff development sessions on various software packages- Deliver training and share good practice cross-College on new innovative teaching technologies- Develop use of staff and learner virtual learning environment (VLE) keeping it current and relevant- Mentor and provide advice and support for new staff with all e-learning activities- Develop online resources- Carry out developmental observations on teaching staff- Research, develop and implement changes to the eLearning training portal- Organise College eLearning events- Teach Basic Computer Skills for the Workplace courses for Adult & Leisure Education (Plan, Deliver and Asses) with a proven success rate and positive learner feedback. Show less

IT Support Technician

• 2004 - 2006

PA to General Manager

• Jul 1996 - Dec 2002