Senior Project Manager

• Oct 2022 - Present

Project Manager

• Feb 2020 - Oct 2022

- Reporting to the Managing Director, this role involves leading & delivering sizeable web development projects- Use Jira to scope and brief solutions, coordinating with internal and external stakeholders - Coordinate, manage and lead resource teams consisting of frontend & backend developers, designers and internal testers- Develop and maintain detailed project plans, risk analysis and timelines - Use appropriate verification techniques to manage changes in project scope, schedule and costs- Perform risk management to minimise project risks- Deliver projects on time, in scope and on budget Show less

Account Manager

• Mar 2019 - Feb 2020

- Reporting to the Account Director, this role worked closely with clients to grow their online presence - Operated as the lead point of contact for a large and varied client base, including key cornerstone accounts - Supported clients by offering solutions, driving optimisations, and executing strategic roadmaps- Collaborated with third parties and company partners, across varied tech stacks

Customer Service Representative

• Nov 2016 - Jan 2019

Concierge

• Oct 2015 - Jul 2016