Service Manager - NDIS

• May 2023 - Present

Regional Manager - Support coordination

• May 2022 - Apr 2023

Regional Lead - Support Coordination

• Aug 2019 - May 2022

Support Coordinator

• Sep 2018 - Aug 2019

Taking a left turn to my previous career experience I accepted the role of Support Coordinator with Multicap Limited based in their Rockhampton office. My previous experience has allowed me to be adaptable to the change, using my past to create and develop my present and future. The role of Support Coordination specialised in high complex needs customers within the disability sector. By doing this I enabled the customers to link with a range of services and professionals thereby enabling them to achieve the goals they have set for themselves via the NDIS. In was promoted within the organisation from Support Coordinator to Regional Team Leader and later to Regional Manager. The area I supported included Central and North Queensland as well as Victoria. My role included but was not limited to financial analysis (in a tight and thin market), business development, recruitment and onboarding, training, strategic planning, development of systems and processes and reporting. I had the opportunity to work with a wonderful team who worked with me to achieve best client outcomes. Show less

General Manager

• Feb 2010 - Sep 2018

I joined Herron Todd White (Central QLD) in February 2010. My role within the company is focused on Human Resources Management, Operations Management, Business Management and Business development. I work across the Central Queensland area from Hervey Bay to Whitsundays and out to Emerald. I lead a team of 7 valuation coordinators and work closely with the Management Team and Board of Directors. I joined Herron Todd White (Central QLD) in February 2010. My role within the company is focused on Human Resources Management, Operations Management, Business Management and Business development. I work across the Central Queensland area from Hervey Bay to Whitsundays and out to Emerald. I lead a team of 7 valuation coordinators and work closely with the Management Team and Board of Directors.

Permanent Recruitment Consultant

• Jul 2008 - Feb 2010

Recruitment Consultant

• Jun 2006 - Apr 2008

I commenced working in the recruitment industry following the birth of our second child. I specialised in recruiting talent for the Corporate Catering industry. As I had worked within this industry, I had the benefit of working with my networks to seek and engage the best talent for their fast-paced industry. I commenced working in the recruitment industry following the birth of our second child. I specialised in recruiting talent for the Corporate Catering industry. As I had worked within this industry, I had the benefit of working with my networks to seek and engage the best talent for their fast-paced industry.

Sales Representative

• Jan 2004 - Apr 2006

Please note the start date above is estimated. I worked within the Nestle Food Services Ice Cream Division. I was engaged as a Sales Representative working with clients in the hotel and restaurant industry. I worked alongside a team of professionals where I built the the business with new clients and fostered excellent relationships with clients. As I understood the industry, I was able to relate to and respond to their needs. Please note the start date above is estimated. I worked within the Nestle Food Services Ice Cream Division. I was engaged as a Sales Representative working with clients in the hotel and restaurant industry. I worked alongside a team of professionals where I built the the business with new clients and fostered excellent relationships with clients. As I understood the industry, I was able to relate to and respond to their needs.

Catering Manager

• May 1999 - Dec 2003

Please notes that the dates are an estimate. I worked in the role of catering manager for Fedics and Sodexho. I was engaged in at a number of corporate sites including, First National Bank, South African Breweries as well as a Corporate Office Park. I was required to (but not limited to) manage a range of teams within the kitchen as well as corporate dining rooms, business development, event planning, financial management and reporting. Please notes that the dates are an estimate. I worked in the role of catering manager for Fedics and Sodexho. I was engaged in at a number of corporate sites including, First National Bank, South African Breweries as well as a Corporate Office Park. I was required to (but not limited to) manage a range of teams within the kitchen as well as corporate dining rooms, business development, event planning, financial management and reporting.

Catering Manager

• Jan 1997 - Apr 1999

I was employed in the role of Catering Manager following the completion of my Food Services Management Diploma which I obtained in 1996. I managed the operations of the kitchen with included staff management and Leadership, menu planning and development, procurement and client relations. I worked closely with relevant medical professionals to meet the varied needs of patients. I was employed in the role of Catering Manager following the completion of my Food Services Management Diploma which I obtained in 1996. I managed the operations of the kitchen with included staff management and Leadership, menu planning and development, procurement and client relations. I worked closely with relevant medical professionals to meet the varied needs of patients.