Nicolás Nacfur
Service Desk Analyst at Levin Assets- Claim this Profile
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Bio
Experience
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Levin Assets
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Argentina
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Business Consulting and Services
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1 - 100 Employee
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Service Desk Analyst
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Jun 2023 - 7 months
Provincia de Buenos Aires, Argentina Provided comprehensive technical support to end-users, resolving hardware andsoftware issues efficiently. Conducted hardware and software installations, configurations, and upgrades fordesktops, laptops, and peripherals. Assisted in managing Active Directory accounts, permissions, and group policies. Collaborated with the IT team to plan and execute IT projects, such as systemmigrations and hardware refreshes. Conducted regular system backups and implemented data recovery… Show more Provided comprehensive technical support to end-users, resolving hardware andsoftware issues efficiently. Conducted hardware and software installations, configurations, and upgrades fordesktops, laptops, and peripherals. Assisted in managing Active Directory accounts, permissions, and group policies. Collaborated with the IT team to plan and execute IT projects, such as systemmigrations and hardware refreshes. Conducted regular system backups and implemented data recovery procedureswhen necessary. Participated in the development and implementation of IT security policies andprocedures. Diagnose and resolve hardware and software problems, ranging from desktopcomputers and printers to network connectivity issues. Conducted initial diagnosis and troubleshooting of hardware and softwareproblems, escalating complex issues to higher-level support teams whennecessary. Provided guidance to end-users on basic IT tasks, such as password resets andaccount setup. Responded to support requests in a timely manner and maintained accuraterecords of issue resolution in the ticketing system. Conducted regular maintenance and updates on workstations, ensuring optimalperformance and security. Show less
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Dycasa Sociedad Anonima
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Construction
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200 - 300 Employee
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Quality Assurance (Construction - Belgrano Sur Viaduct)
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Dec 2020 - Jun 2023
Barracas, Buenos Aires Supervision and management of documentation related to construction projects, including plans, permits and contracts. Coordination with suppliers and contractors to ensure timely deliveries and services. Preparation of reports and presentations for management, highlighting the progress achieved in the project. Management of correspondence and internal and external communications. Maintenance of company records and files. Daily control of formwork material in the different sectors… Show more Supervision and management of documentation related to construction projects, including plans, permits and contracts. Coordination with suppliers and contractors to ensure timely deliveries and services. Preparation of reports and presentations for management, highlighting the progress achieved in the project. Management of correspondence and internal and external communications. Maintenance of company records and files. Daily control of formwork material in the different sectors of work. Provide first level technical support to users to solve hardware and software problems. Train users in the proper use of applications and technological tools.
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Formwork control manager (Construction - Torre Catalinas IRSA)
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Aug 2017 - Dec 2020
Retiro, Buenos Aires, Argentina Quality control and monitoring of established procedures to guarantee the safety and stability of the structures Inspection and evaluation of the adequacy of the formworks used, ensuring compliance with the relevant standards and regulations Collaboration with engineering and architecture team to ensure proper design and specification of formwork Training and orientation of the personnel in charge in the correct use of the equipment and materials. Coordination with suppliers for the… Show more Quality control and monitoring of established procedures to guarantee the safety and stability of the structures Inspection and evaluation of the adequacy of the formworks used, ensuring compliance with the relevant standards and regulations Collaboration with engineering and architecture team to ensure proper design and specification of formwork Training and orientation of the personnel in charge in the correct use of the equipment and materials. Coordination with suppliers for the acquisition of formwork and related materials Implementation of improvements in formwork control processes and procedures Management of reports and records of inspections and results to report to the management team. Participation in meetings with contractors and clients to discuss details and specific requirements of the project. Organization and maintenance of records and physical and digital documents. Systematic reception, classification and filing of documentation. Monitoring deadlines and expiration dates of documents.
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Nextled
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Austria
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Architecture and Planning
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Executive Assistant
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Jul 2014 - Jul 2017
Buenos Aires, Argentina Develop and maintain business relationships with existing and potential customers. Presentation and demonstration of products. Negotiation and closure of sales. Meet and exceed monthly and annual sales targets set by the company. Resolve customer doubts and queries in a timely and efficient manner. Preparation of sales reports and monitoring of objectives. Translation and proofreading of technical and commercial documents from the source language to the target… Show more Develop and maintain business relationships with existing and potential customers. Presentation and demonstration of products. Negotiation and closure of sales. Meet and exceed monthly and annual sales targets set by the company. Resolve customer doubts and queries in a timely and efficient manner. Preparation of sales reports and monitoring of objectives. Translation and proofreading of technical and commercial documents from the source language to the target language. Participation in meetings with customers of external origin to understand their needs when choosing a product. Simultaneous translation of speeches, presentations and conversations during business meetings and international conferences. Real-time interpretation to facilitate communication between participants of different languages. Show less
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Education
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Coderhouse
Fullstack Developer -
ECEA
Educación Secundaria, Contable -
Azusa Pacific University
Advanced Cultural English Degree, English Language & American Culture, Cultural Exchange