Account Manager

• Mar 2022 - Present

Operations Manager

• Jul 2021 - Mar 2022

Account Manager/ Project Manager

• Feb 2015 - Feb 2022

Account Manager/Project Manager, Airborne Visuals, Philadelphia, PA 02/2015 – 12/2020 Administer overall facets of account and project management operations from inception till execution. Actively train and mentor new hires on internal processes and client interactions to optimize productivity. Lead full-cycle sales involving discovery, prospecting, technical proposal, closing, and after-sales portfolio building to generate maximum revenue. Oversee end-to-end digital and custom exhibit projects with a focus on delivering best-in-class client experience. Monitor project progress as well as reduce project risks through redundancy planning. Design and deliver templates and service contracts to clarify and define client expectations. Write and conduct regular CMS Demo (SAAS for Digital Signs). Collaborate with agencies in the marketing/advertising eco-system as well as efficiently negotiate payment schedules and terms with key clients and vendors. Upsell creative services, labor, asset maintenance, and logistic services.● Boosted revenue by 35% from $950,000 to $1,285,000 during 2015 to 2019.● Annually established KPIs to actively measure strategic and operational improvements.● Led end-to-end new product launches in 2020, resulting in driving 70% of revenue in the company.● Successfully steered $1,250 per month Google Ads budget, copywriting, and targeted verticals via deploying Audience manager strategy. ● Defined and developed government visibility, opportunities, and internal best practices to expedite sales growth from <2% of revenue in 2015 to >8% in 2019.