Nico Donato
Customer Success Manager at Inbox Health- Claim this Profile
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Bio
Ed Warren
Nico was Zippity's first full time, corporate employee. Over the next five years he proved to be a precise, loyal, and extremely hard working team member who kept an up-beat, imperturbable attitude despite major changes within the organization. Nico single-handedly managed consumer and client relationships, providing fast response times and consistently going above-and-beyond to make sure customers were taken care of. Customers routinely recognized him for his best-in-class service. Nico is reliable and dedicated, and I highly recommend him.
Ed Warren
Nico was Zippity's first full time, corporate employee. Over the next five years he proved to be a precise, loyal, and extremely hard working team member who kept an up-beat, imperturbable attitude despite major changes within the organization. Nico single-handedly managed consumer and client relationships, providing fast response times and consistently going above-and-beyond to make sure customers were taken care of. Customers routinely recognized him for his best-in-class service. Nico is reliable and dedicated, and I highly recommend him.
Ed Warren
Nico was Zippity's first full time, corporate employee. Over the next five years he proved to be a precise, loyal, and extremely hard working team member who kept an up-beat, imperturbable attitude despite major changes within the organization. Nico single-handedly managed consumer and client relationships, providing fast response times and consistently going above-and-beyond to make sure customers were taken care of. Customers routinely recognized him for his best-in-class service. Nico is reliable and dedicated, and I highly recommend him.
Ed Warren
Nico was Zippity's first full time, corporate employee. Over the next five years he proved to be a precise, loyal, and extremely hard working team member who kept an up-beat, imperturbable attitude despite major changes within the organization. Nico single-handedly managed consumer and client relationships, providing fast response times and consistently going above-and-beyond to make sure customers were taken care of. Customers routinely recognized him for his best-in-class service. Nico is reliable and dedicated, and I highly recommend him.
Experience
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Inbox Health
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United States
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Feb 2023 - Present
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Owner
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Apr 2014 - Present
Instagram- Donatos__Mobile_Detailing • Utilized free social media sites to market the business • A vast amount of repeat customers • Ongoing growth in sales Instagram- Donatos__Mobile_Detailing • Utilized free social media sites to market the business • A vast amount of repeat customers • Ongoing growth in sales
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Zippity, Inc
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United States
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Jan 2021 - Nov 2022
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Customer Experience Manager
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Sep 2017 - Jan 2021
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XpertTech.
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United States
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Information Technology & Services
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1 - 100 Employee
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Account Executive
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Mar 2017 - Aug 2017
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Kforce Inc
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Client Relationship Representative
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Jul 2016 - Mar 2017
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Sales Representative
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Jan 2016 - Jun 2016
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The Holland Companies
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United States
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Construction
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1 - 100 Employee
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Assistant Project Manager
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Sep 2014 - Dec 2014
• Pulled permits for projects at Inspectional Services Department and City Hall • Sent out proposals to subcontractors for pricing • Retained project information organized and up to date • Pulled permits for projects at Inspectional Services Department and City Hall • Sent out proposals to subcontractors for pricing • Retained project information organized and up to date
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Summer Intern
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May 2014 - Aug 2014
• Reached out to longstanding accounts to try to arrange meetings • Organized files • Updated or logged account information into contact management software • Reached out to longstanding accounts to try to arrange meetings • Organized files • Updated or logged account information into contact management software
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Valet Park of America
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United States
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Hospitality
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100 - 200 Employee
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Valet Attendant
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May 2013 - Aug 2013
-Gained strong customer service skills in a fast paced environment -Managed the parking and retrieval of the cars -Oversaw correct computer input and ensured customer satisfaction -Gained strong customer service skills in a fast paced environment -Managed the parking and retrieval of the cars -Oversaw correct computer input and ensured customer satisfaction
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Education
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2011 - 2015
Wentworth Institute of Technology
Bachelor's degree, Business Management
Community
