Nico Dewanto

Head Of Merchant Inbound at YUKK Indonesia
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Contact Information
us****@****om
(386) 825-5501
Location
Banten, Indonesia, ID

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Credentials

  • User Basic Linux
    Lembaga Pengembangan Komputerisasi Universitas Gunadarma
    Sep, 2017
    - Nov, 2024
  • Microsoft Technology Associate 98-364 Database Fundamentals
    Microsoft
    Apr, 2017
    - Nov, 2024
  • Computer Troubleshooting
    Lembaga Pengembangan Komputerisasi Universitas Gunadarma
    Sep, 2013
    - Nov, 2024

Experience

  • YUKK Indonesia
    • Indonesia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Head Of Merchant Inbound
      • Apr 2022 - Present

      - Develop and execute Business Strategies for New Products and Businesses. Communicate and report directly with C-Level - Create important projects such as inbound funnels, work with the Project manager, UI/UX Designer, Design Graphics, and I as Head of Inbound as well - Build, maintain and maximize a solid sales pipeline to sustain business targets. Get clients to renew and expand their engagement with us. - Use customer relationship management (CRM i.e Monday.com, Moengage), as project management, monitoring applications tools, provided by company to ensure latest information/details is up to date. - Manage client relationships with companies (Merchants), agencies and other revenue-generating partners. Create and manage a strong pipeline of business to meet and exceed revenue targets. make SOPs, agreements, and operational flow from a-z - Designed website yukk.co.id, conceptualize the overall flow in the inbound process Show less

  • Midtrans
    • Indonesia
    • Financial Services
    • 1 - 100 Employee
    • Supervisor Sales Agent PGI (Partner Growth Inbound)
      • Mar 2021 - Apr 2022

      • Leading 5 Sales Agent PGI Midtrans • Monitor, control and supervise daily center operations • Manage the sales agent to achieve sales target and SLA • Supervise and maintain customer service, including the quality of teaching delivery, content and events • Handling merchant complaints on Meeting/Whatsapp • Reporting Daily, Weekly, Monthly about Performance Sales Agent PGI • Leading 5 Sales Agent PGI Midtrans • Monitor, control and supervise daily center operations • Manage the sales agent to achieve sales target and SLA • Supervise and maintain customer service, including the quality of teaching delivery, content and events • Handling merchant complaints on Meeting/Whatsapp • Reporting Daily, Weekly, Monthly about Performance Sales Agent PGI

  • majoo Indonesia
    • Indonesia
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Account Associate
      • Jan 2021 - Nov 2021

      - Increase sales of Majoo area Tangerang Selatan - Reporting daily with CRM Majoo - Provide After Sales (Complains/Bugging Product) - Increase sales of Majoo area Tangerang Selatan - Reporting daily with CRM Majoo - Provide After Sales (Complains/Bugging Product)

  • Atome
    • Singapore
    • Financial Services
    • 300 - 400 Employee
    • Account Executive Supervisor
      • May 2020 - Apr 2021

      - Leading 12 Sales Account Executive Atome Indonesia - Daily visit more than 12 Outlet in Jabodetabek - Ensuring that in daily SOP the brand message are delivered to the consumers - Make sure the store POSM is installed correctly - Leading 12 Sales Account Executive Atome Indonesia - Daily visit more than 12 Outlet in Jabodetabek - Ensuring that in daily SOP the brand message are delivered to the consumers - Make sure the store POSM is installed correctly

  • starlight
    • Market Research
    • 100 - 200 Employee
    • Person in Charge - Event
      • May 2019 - May 2020

      Responsible to handle Jabodetabek area, leading the 8 team to achieve the sales target, ensuring that in daily SOP the brand message are delivered to the consumers and also maximizing team fulfillment (ensuring that complete set of team are always ready and available in daily basis).

    • Team Leader - Event
      • Oct 2016 - May 2019

      Responsible the running of an event project to achieve what the client wants in the field.

Education

  • Gunadarma University
    Bachelor's degree, Computer Science
    2013 - 2017
  • SMAN 3 Kabupaten Tangerang
    2010 - 2013

Community

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