Experience

Nashoba Valley Ski Area

• Recreational Facilities
• 1 - 100 Employee

• Bartender

  • Dec 2021 - Present

  - Build and maintain excellent customer service relations. - Move supplies and kegs weighing up to 160 lbs. independently. - Handle multiple tasks such as handling customer orders, stocking inventory and maintaining a clean work area in a fast-paced environment. - Build and maintain excellent customer service relations. - Move supplies and kegs weighing up to 160 lbs. independently. - Handle multiple tasks such as handling customer orders, stocking inventory and maintaining a clean work area in a fast-paced environment.



Bio-Techne

• United States
• Biotechnology Research
• 700 & Above Employee

• Manufacturing Technician

  • Apr 2021 - Oct 2021

  -Was responsible for operating and maintaining manufacturing equipment used to create gene therapy products. -Provided written documentation of required data throughout the manufacturing operations in accordance to established SOPs, Work Instructions, and cGMPs/ISO standards. - Stocked and organized sensitive materials while updating associated documents to reflect up-to-date inventory data. -Was responsible for operating and maintaining manufacturing equipment used to create gene therapy products. -Provided written documentation of required data throughout the manufacturing operations in accordance to established SOPs, Work Instructions, and cGMPs/ISO standards. - Stocked and organized sensitive materials while updating associated documents to reflect up-to-date inventory data.



Verizon Business

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sales Service Representative

  • Sep 2017 - Oct 2020

  - Identified client problems, established plans of action, and implemented solutions with preventive measures. - Reviewed clients’ needs for their businesses to recommend and tailor services to produce the best results. - Oversaw several accounts while managing projects simultaneously in a fast-paced environment. - Offered excellent customer service by empathizing with client concerns, ensuring successful solutions, and thoroughly providing education on services. - Performed billing… Show more - Identified client problems, established plans of action, and implemented solutions with preventive measures. - Reviewed clients’ needs for their businesses to recommend and tailor services to produce the best results. - Oversaw several accounts while managing projects simultaneously in a fast-paced environment. - Offered excellent customer service by empathizing with client concerns, ensuring successful solutions, and thoroughly providing education on services. - Performed billing investigations, determined statements’ accuracy and debited/credited when necessary. - Processed data entries from field technicians, ensured they met guidelines and submitted them for completion. - Took on additional projects such as product specific presentations. Show less - Identified client problems, established plans of action, and implemented solutions with preventive measures. - Reviewed clients’ needs for their businesses to recommend and tailor services to produce the best results. - Oversaw several accounts while managing projects simultaneously in a fast-paced environment. - Offered excellent customer service by empathizing with client concerns, ensuring successful solutions, and thoroughly providing education on services. - Performed billing… Show more - Identified client problems, established plans of action, and implemented solutions with preventive measures. - Reviewed clients’ needs for their businesses to recommend and tailor services to produce the best results. - Oversaw several accounts while managing projects simultaneously in a fast-paced environment. - Offered excellent customer service by empathizing with client concerns, ensuring successful solutions, and thoroughly providing education on services. - Performed billing investigations, determined statements’ accuracy and debited/credited when necessary. - Processed data entries from field technicians, ensured they met guidelines and submitted them for completion. - Took on additional projects such as product specific presentations. Show less



TreMonte Pizzeria Restaurant & Bar

• United States
• Restaurants

• Server

  • Oct 2015 - Sep 2017

  - Multitasked in a fast-paced environment while maintaining excellent customer relations. - Provided training for new hires. - Worked independently to provide positive customer experiences. - Multitasked in a fast-paced environment while maintaining excellent customer relations. - Provided training for new hires. - Worked independently to provide positive customer experiences.



Northeast Refrigerated Distributing Inc.

• Tewksbury, Massachusetts, United States

• Warehouse Worker

  • Oct 2014 - Oct 2016

  - Organized, loaded and unloaded merchandise within warehouse from delivery trucks. - Operated forklifts and electric pallet jacks to carefully store merchandise with attention to detail. - Filled out and reviewed delivery/shipment manifests to determine accuracy for submission. - Organized, loaded and unloaded merchandise within warehouse from delivery trucks. - Operated forklifts and electric pallet jacks to carefully store merchandise with attention to detail. - Filled out and reviewed delivery/shipment manifests to determine accuracy for submission.



Marshalls Convenience Stores

• United States
• Retail
• 700 & Above Employee

• Store Associate

  • Oct 2011 - Oct 2015

  - Maintained excellent customer relations. - Organized store merchandise in specific locations of the store be advertised with related items. - Assigned to review annual inventory of store merchandise. - Provided customer service training for other Store Associates. - Maintained excellent customer relations. - Organized store merchandise in specific locations of the store be advertised with related items. - Assigned to review annual inventory of store merchandise. - Provided customer service training for other Store Associates.