Experience

IMPACT
• United States
• Marketing Services
• 100 - 200 Employee
• Technical Support Agent

  • Jun 2023 - Present


Cardlink

• Greece
• Financial Services
• 100 - 200 Employee

• Operations Officer

  • Sep 2012 - Jul 2023

  "Client-Support and Bank-Support Officer" In my current role, my main responsibilities are to: • fulfill customer requests (including handling application forms), • be held accountable for resolving first calls, • resolve second-level assignments, • report to banks, • report to key customers. Thanks to the above duties, I have acquired the ability to thoroughly understand Customers' needs, ensure the timely and successful solutions delivery, according to Customers' objectives, and take improvement initiatives, which I believe is a crucial skill to act proactively and help prevent issues. My attention to detail, my passion and my determination urge me to always strive for the best outcome. Show less