Experience

King

• United States
• Spectator Sports
• 1 - 100 Employee

• Automation Engineer

  • Jul 2021 - Present

• Junior Automation Engineer

  • Jan 2020 - Jul 2021

• QA Analyst

  • Sep 2018 - Jan 2020



Avalanche Studios

• United States
• Movies, Videos, and Sound
• 1 - 100 Employee

• Lead QA Engineer

  • Nov 2016 - Sep 2018

  • Working on theHunter: Call of the Wild (CotW) from post-Alpha/pre-Beta until present (over a year of live support, DLC releases, etc), including an in-house console port (PS4, PS4 Pro, Xbox One, Xbox One X) • QA Project Lead with a team of two to five - managing QA resources, setting priorities, developing processes around QA and QA-adjacent tasks, dividing up the responsibilities and workload, representing QA in the team leadership, and generally promoting quality throughout the team • Co-founder of the Avalanche Accessibility Group - a cross-team, cross-discipline, cross-studio group with the aim of promoting accessibility, and accessibility features, for all gamers, throughout Avalanche games • One of three people from the Stockholm studio chosen to go to GDC 2018 • Part of the hiring team for CotW QA, responsible for all stage of the hiring process: selecting candidates to bring to interview, conducting the first interviews, deciding who to put through to the next stage of interviewing, and ultimate having the final decision on who to hire • Interviewing and feeding back on the hiring of QA for other projects, and various other key roles within CotW (including producer, designers, artists) • Acting as a project customer for the Central Tech team in the creation of automated soak and performance tests • Daily task and bug "grooming" and sync sessions with project leadership; design and planning meetings, highlighting risk and giving design feedback; roadmap planning with project and studio management • Mentor to a QA intern for over 6-months, who secured a permanent QA Engineer role with Avalanche following completion of their internship • Point of contact and coordination for external testing partner, including ensuring the correct agreements and expectations, accesses, tools, builds, etc are in place • Leading the daily team stand-ups, fortnightly sprint planning and show-and-tells when the producer is unavailable • Monthly 1:1s with each of the CotW QA Show less



DICE (EA Digital Illusions CE AB)

• Sweden
• Computer Games
• 300 - 400 Employee

• Technical QA Analyst

  • Jan 2016 - Nov 2016

  • Worked on mid-to-late development (i.e. up to release) of Mirror's Edge Catalyst, and early development of Star Wars: Battlefront II, testing in-engine, PC, PS4 and Xbox One• Regularly used various testing tools: Testrail, JIRA, Jenkins, Perforce, FrostEd - EA's proprietary engine, Origins, Xbox One Manager, Neighbourhood for PS4, EA's crash and assert reporting system, and various other proprietary tools• Point of contact and coordination for testing over four locations, including additional development teams and a black box test centre• Created, maintained and monitored functional autotests using FrostEd's visual programming language, further including creating prefabs, exposing variables and verifying autotest validity• Monitoring the build systems and reporting problems found• Ran high frequency stability and user workflow smoke tests, with the intent of limiting developer downtime• Collected and reported the smoke results, and integrated branches where they passed• Created an improved test reporting sheet, combining and analysing data from the various sources, to save time and reduce risk of error, whilst providing the best information for those receiving the report• Ran smoking and reporting on engine integrations• Deployed the latest backend services from the development environment to the test environment, including verifying the deployment and monitoring the server statuses via EA's online environment / server control tool. Even covered this function for all three games in development at the time at various points.• Created, and continually developed a server deployment tool, using Python and the PuTTY components, to increase efficiency, reduce the risks involved and also make it more accessible• Fixed low risk issues such as correcting prop clipping• Ensured conventions in terms through the game text and subtitles, and fixed discrepancies I found in accordance with the Narrative Director's guidance Show less

• Live QA Analyst

  • Sep 2015 - Jan 2016

  • Assisted the Submissions/Release Team, and the wider Operations Team, in the run up to and release of titles, DLCs and patches• Major releases included: patch and DLCs for Battlefield 4 and Battlefield: Hardline (PC, PS3, PS4, Xbox 360, Xbox One), the Star Wars: Battlefront beta and the Star Wars: Battlefront release (PC, PS4, Xbox One)• Regularly used various testing tools: Testrail, JIRA, Perforce, Origins, Xbox One Manager, Neighbourhood for PS4, EA's crash and assert reporting system, EA's online environment / server control tool, and various other proprietary tools• Led and coordinated testing and priorities for the Battlefield: Hardline patches and DLCs, between the local QA team and the remote black-box test centre, and the wider Release Team on release days• Worked multiple shifts as the QA stakeholder, during both the Star Wars: Battlefront beta and full release "War Room", trusted to perform tasks and answer questions for my domain• Account and entitlement management, for accounts for various SKUs, eligibilities (e.g. pre-order, release day, special editions, combinations of DLCs), platforms, etc• Took part in stress tests of various games, that would take part across the majority of all EA locations Show less



Surrey County Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• HR Management Information Assistant

  • Apr 2014 - Jun 2014

  • Advising customers on matters of procedure within area of expertise, in order to enable them to deal with technical issues effectively and promote a positive image of the work area to others• Preparing reports and statistics to meet regular demands for statutory and management information and enable managers to make effective decisions on the use of resources• Providing comprehensive support to senior staff, ensuring confidentiality, and assisting in the effective organisation of internal and external activities to support a high standard of office organisation and the delivery of efficient services Show less

• Safer Staffing Officer

  • Jun 2013 - Apr 2014

  • Onboarding all variations of “new starter” files onto SAP, and ensuring that they are set-up in an accurate and timely manner and meet all legal requirements• Managing the online DBS system for both SCC staff and external customers, monitoring renewals and troubleshooting queries• Actioning leavers forms from eSuite, monitoring and entering payments for outstanding annual leave, and sending the letter to this effect to the employee• Processing and managing applications for GCSx secure email access, troubleshooting issues and answering related queries Show less

• Payroll Officer - Schools Payroll Team

  • Oct 2010 - Jun 2013

  • Providing day-to-day administrative and transaction-processing services for 34 monthly schools payroll and the weekly (supply teachers) payroll simultaneously, including: - Managing the payment of over 2,500 employees, via entry of a wide variety of “hire-to-retire” actions onto SAP, as instructed by bursars, and in accordance with statutory regulations, the employees' rights and SCC policies - Managing deductions for Income Tax and National Insurance contributions, actioning updates in accordance with instructions from HMRC, and complying with requests for data• Receiving and resolving queries, both received directly, and via MyHelpdesk, from colleagues, bursars, employees and external bodies Show less

• Service Administration Assistant

  • Jun 2010 - Oct 2010

  • Completing the HR-relevant actions necessary to resign a record, such as checking for outstanding actions - Flexible Benefits, Work Permits and Visas, recent Maternity Leave, etc - and completing processing of the eSuite form• Informing employees when their CRBs are due to expire, sending relevant forms and information to their Line Managers, updating SAP records, and fielding any question which may result• Providing support to Senior Officers and Specialists


Huntress Group
• Temp.

  • Jun 2009 - Jun 2010

University of Lincoln
• United Kingdom
• Higher Education
• 700 & Above Employee
• Student Crew member

  • Sep 2008 - May 2009

Park Court Student Accomodation
• Domestic Assistant

  • Jun 2007 - Sep 2007