Nicky Cooper MIH
Groups Conference and Events Manager at Hilton Liverpool City Centre- Claim this Profile
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Bio
Michael Livingstone-Evans
I had the pleasure of working with Nicky . I found her courteous, professional and creative. She had full command of her role and would be a great addition to any team.
Karina Dayan
Nicky is an amazing professional. I worked with Nicky for a couple of years and was impressed with her positive attitude and how incredible she is as a manager. She’s highly skilled in Revenue Management (impressive spreadsheets!) and very knowledgeable in Hospitality. Anyone would be very lucky (and will have a good laugh) working with Nicky
Michael Livingstone-Evans
I had the pleasure of working with Nicky . I found her courteous, professional and creative. She had full command of her role and would be a great addition to any team.
Karina Dayan
Nicky is an amazing professional. I worked with Nicky for a couple of years and was impressed with her positive attitude and how incredible she is as a manager. She’s highly skilled in Revenue Management (impressive spreadsheets!) and very knowledgeable in Hospitality. Anyone would be very lucky (and will have a good laugh) working with Nicky
Michael Livingstone-Evans
I had the pleasure of working with Nicky . I found her courteous, professional and creative. She had full command of her role and would be a great addition to any team.
Karina Dayan
Nicky is an amazing professional. I worked with Nicky for a couple of years and was impressed with her positive attitude and how incredible she is as a manager. She’s highly skilled in Revenue Management (impressive spreadsheets!) and very knowledgeable in Hospitality. Anyone would be very lucky (and will have a good laugh) working with Nicky
Michael Livingstone-Evans
I had the pleasure of working with Nicky . I found her courteous, professional and creative. She had full command of her role and would be a great addition to any team.
Karina Dayan
Nicky is an amazing professional. I worked with Nicky for a couple of years and was impressed with her positive attitude and how incredible she is as a manager. She’s highly skilled in Revenue Management (impressive spreadsheets!) and very knowledgeable in Hospitality. Anyone would be very lucky (and will have a good laugh) working with Nicky
Experience
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Hilton Liverpool City Centre
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United Kingdom
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Hospitality
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1 - 100 Employee
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Groups Conference and Events Manager
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Oct 2021 - Present
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AdaptiveComms
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United Kingdom
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Telecommunications
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1 - 100 Employee
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Sales Manager
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Sep 2020 - Oct 2021
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Waterfront Southport Hotel
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United Kingdom
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Hospitality
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1 - 100 Employee
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Head of Revenue Operations
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Jan 2020 - Sep 2020
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Head Of Sales
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Sep 2019 - Jan 2020
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Sales Director Waterfront Southport
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Sep 2018 - Sep 2019
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ramada plaza southport
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Real Estate
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1 - 100 Employee
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Sales and Revenue manager
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Aug 2008 - Dec 2016
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groups development manager
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1991 - 2008
Various jobs completed as below:Mar 1999 – Aug 2008 – Prince of Wales Hotel – 143 Bedrooms – SouthportPosition: Reservations Manger - Groups Development ManagerMoved from Reception to Reservations Office as Reservations Manager responsible for managing all groups and individual bookings. Company changed all individual reservations to then be handled from a Central Reservations Office – title changed to Groups Development Manager. Responsibilities:Managing daily reservations coming in from Central ReservationsManaging hotel availability and rates advising Central Reservations of changes to be madePreparing and setting weekly & quarterly forecasts for rooms, housekeeping and restaurantManaging group bookings, dealing with enquiries from start to endSourcing new group business including function room spaceSetting incentives and targets for Reception teamOrganizing in-house events to encourage new businessBuilding and maintaining active mailing with list with monthly mail shots sent outSetting and presenting Quarterly sales and labour forecast for room sales & breakfast & dinner coversApr 1995 – Mar 1999 – Prince of Wales Hotel – break in service for 6 months for belowPosition: Receptionist - Senior ReceptionistStarted as Receptionist for 3 years then progressed to Senior Receptionist. May 1997 – October 1997 – Herald /Pub Hotel – 14 bedroomsPosition: Assistant ManagerResponsibilities:Managing catering side for Breakfast & LunchManaging bedroom reservationsOrdering of stock for hotel and bar and taking deliveriesStocktaking for hotel and barOrganising refurbishment of rooms and barPreparing end of day sales/cash taken and bankingJan 1995 – Apr 1995 – Prince of Wales HotelPosition: Admin Assistant in Sales OfficeJan 1994 – Jan 1996 – Prince of Wales HotelPosition: Restaurant Hostess/CashierMay 1991 – Jan 1994 – Prince of Wales HotelPosition: Room Attendant
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Education
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1992 - 1993
Southport college
btec business and finance -
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Greenbank High School
Community
