Nickson Mercado
Director of IT at The Flame Broiler, Inc.- Claim this Profile
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Bio
ryan williams, mba
Nickson and I worked together for several years at Custom Business Solutions. I was in a sales capacity at the time and his department was critical to the ongoing success of our client relationships that would ultimately result in longevity and increased client satisfaction. Whenever I had a technical issue that I couldn't figure out or if I had a client that needed some additional assistance, I would always tap Nickson for his technical expertise, superb follow-up, and professional manner by which he always interacted with clients. While his assisting me was sometimes out of the scope of his day-to-day obligations, he never hesitated to help my clients and never failed to get his own obligations completed in doing so. Nickson is incredibly smart and is generally a fun guy to be around. The combination of technical aptitude and personability will make him an invaluable asset to any organization's tech department.
ryan williams, mba
Nickson and I worked together for several years at Custom Business Solutions. I was in a sales capacity at the time and his department was critical to the ongoing success of our client relationships that would ultimately result in longevity and increased client satisfaction. Whenever I had a technical issue that I couldn't figure out or if I had a client that needed some additional assistance, I would always tap Nickson for his technical expertise, superb follow-up, and professional manner by which he always interacted with clients. While his assisting me was sometimes out of the scope of his day-to-day obligations, he never hesitated to help my clients and never failed to get his own obligations completed in doing so. Nickson is incredibly smart and is generally a fun guy to be around. The combination of technical aptitude and personability will make him an invaluable asset to any organization's tech department.
ryan williams, mba
Nickson and I worked together for several years at Custom Business Solutions. I was in a sales capacity at the time and his department was critical to the ongoing success of our client relationships that would ultimately result in longevity and increased client satisfaction. Whenever I had a technical issue that I couldn't figure out or if I had a client that needed some additional assistance, I would always tap Nickson for his technical expertise, superb follow-up, and professional manner by which he always interacted with clients. While his assisting me was sometimes out of the scope of his day-to-day obligations, he never hesitated to help my clients and never failed to get his own obligations completed in doing so. Nickson is incredibly smart and is generally a fun guy to be around. The combination of technical aptitude and personability will make him an invaluable asset to any organization's tech department.
ryan williams, mba
Nickson and I worked together for several years at Custom Business Solutions. I was in a sales capacity at the time and his department was critical to the ongoing success of our client relationships that would ultimately result in longevity and increased client satisfaction. Whenever I had a technical issue that I couldn't figure out or if I had a client that needed some additional assistance, I would always tap Nickson for his technical expertise, superb follow-up, and professional manner by which he always interacted with clients. While his assisting me was sometimes out of the scope of his day-to-day obligations, he never hesitated to help my clients and never failed to get his own obligations completed in doing so. Nickson is incredibly smart and is generally a fun guy to be around. The combination of technical aptitude and personability will make him an invaluable asset to any organization's tech department.
Experience
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Flame Broiler
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Restaurants
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1 - 100 Employee
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Director of IT
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Mar 2023 - Present
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DNA Solutions LLC
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United States
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Information Technology & Services
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1 - 100 Employee
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Founder
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Nov 2019 - Present
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Cafe Gratitude / Gracias Madre
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West Hollywood, California, United States
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Director of IT
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Jul 2019 - Mar 2023
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Custom Business Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Tier II System Analyst
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Feb 2017 - Jul 2019
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IT Support Specialist
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Aug 2016 - Feb 2017
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CAM Commerce Solutions
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United States
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Software Development
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1 - 100 Employee
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IT Support Specialist
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Nov 2011 - Jul 2016
Daily software maintenance, Data migration, Hardware installation, Customer satisfaction, Troubleshooting hardware, Database and OS related issues. Daily software maintenance, Data migration, Hardware installation, Customer satisfaction, Troubleshooting hardware, Database and OS related issues.
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Community
