Experience

Ragnar Research Partners

• United States
• Market Research
• 1 - 100 Employee

• Operations Manager

  • Mar 2019 - Present

  Assist in the administration of company HR in terms of records, information dissemination, and policy management. Assist with client invoicing and financial follow up/Accounts Payable, Accounts Receivable, Payroll, etc. Facilitate inter-company scheduling for calls, trips, conventions, and other events Act as liaison to third party vendors administering insurance or retirement plans. File and respond to agency tax notices or unemployment claims Provide administrative support to Partners and VP's. Show less



Borger Management Inc

• United States
• Leasing Real Estate
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2017 - Mar 2019

  Managing and responding to employee needs, making sure everyone can focus on doing their jobs Directing calls as needed from residents, vendors or consultants Assist with client invoicing and financial follow up Initiate move-out and eviction notices to tenants. Establish and compile the analysis and documentation of plans for facility management. Coordinate the schedule, production, and posting of all applicable stock reports and documents. Managing and responding to employee needs, making sure everyone can focus on doing their jobs Directing calls as needed from residents, vendors or consultants Assist with client invoicing and financial follow up Initiate move-out and eviction notices to tenants. Establish and compile the analysis and documentation of plans for facility management. Coordinate the schedule, production, and posting of all applicable stock reports and documents.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Nov 2016 - Apr 2017

  Welcomed an average of 30 clients daily, offered exquisite customer service support. Trained new employees on customer service etiquette and filing techniques. Assisted leadership with monthly and annual forecasts for the benefit of organizational success and operational lead time. Processed numerous transactions for prospective and current clients, adhering to necessary budget analysis skills and techniques. Welcomed an average of 30 clients daily, offered exquisite customer service support. Trained new employees on customer service etiquette and filing techniques. Assisted leadership with monthly and annual forecasts for the benefit of organizational success and operational lead time. Processed numerous transactions for prospective and current clients, adhering to necessary budget analysis skills and techniques.



Foot Locker

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Mar 2015 - Nov 2016

  Helping to administer company HR, managing and responding to employee needs Boosted employee morale and wellness with the development of a training and career plan. Trained new employees on customer service and inventory management techniques. Initiated payroll requirements and necessary overtime requests. Helping to administer company HR, managing and responding to employee needs Boosted employee morale and wellness with the development of a training and career plan. Trained new employees on customer service and inventory management techniques. Initiated payroll requirements and necessary overtime requests.