Nickolay Smyk

QA Team Lead at Eltex Software
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Contact Information
us****@****om
(386) 825-5501
Location
UA
Languages
  • Russian Native or bilingual proficiency
  • Ukrainian Native or bilingual proficiency
  • English Full professional proficiency

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • QA Team Lead
      • Sep 2018 - Present

      - QA engineering and management - Manual and automated testing (Cypress, Nightwatch.js, bash scrips) - Agile Project Management - QA engineering and management - Manual and automated testing (Cypress, Nightwatch.js, bash scrips) - Agile Project Management

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • QA Engineer
      • Jan 2018 - Sep 2018

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Agent
      • Oct 2014 - Jan 2018

      Technical Support of brands: IXwebhosting.com & HostExcellence.com - Providing support via Live Chat, Zopim Chat, HelpDesk system and Call Center - Assisting clients with technical issues of Apache and IIS Web servers - Assisting customers with configuration of mail services - Troubleshot various CMS issues (e.g. WordPress, Joomla, etc) - Consulting matters of DNS configurations, domain name registrations and transfers - Provided Technical and Billing information regarding customer products - Configuring MySQL and MSSQL databases - Cross-department communication

Education

  • ЗГИА
    Специалист, Энергетика и энергосбережение
    2005 - 2010

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