Experience

Global Health Corps

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Global Health Leadership Fellow: Global Health Corp Professional Fellowship

  • May 2023 - Present

  Selected into a Global Professional Fellowship program for experienced professionals working to further develop global leadership, design thinking, shared-value, and social enterprise know-how. Our global community of Fellows works together to learn and share best-practices through case-based learning, exposure to thought-leaders, coaching & mentoring, and through highly skilled service projects.



Mountain Area Health Education Center - MAHEC

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Program Manager

  • Aug 2020 - Present

  Asheville, North Carolina, United States Health Ambassador Program - Promoted from Project Manager due to exceptional interdisciplinary team leadership, program evaluation & design, and ongoing effective program management. - Directed and established a pilot network of Student Health Ambassador Programs across 6 institutions of higher education in WNC expanding workforce development in health promotion. - Implemented over 480 campus community health projects influencing health behaviors and mitigating COVID-19 on… Show more Health Ambassador Program - Promoted from Project Manager due to exceptional interdisciplinary team leadership, program evaluation & design, and ongoing effective program management. - Directed and established a pilot network of Student Health Ambassador Programs across 6 institutions of higher education in WNC expanding workforce development in health promotion. - Implemented over 480 campus community health projects influencing health behaviors and mitigating COVID-19 on campus. - Designed more than 30 COVID special topic trainings for 94 student ambassadors collaborating with keynote presenters from various WNC clinical & public health fields totaling over 5,000 student training hours. - Developed detailed work plans and timelines for the 94 hired, trained, and supervised student employees and their faculty leadership, a combined staff of 115 personnel. - Managed a $1.1 million dollar grant budget – including personnel, invoicing, requisitions, contracts, and subrecipient agreements. Health Policy Institute - Managed various sprint projects analyzing potential policy advancement areas of WNC community and regional health. - Presented research findings to policy team members including state legislators, area chancellors, and MAHEC executive c-suite staff. Psychiatry Evaluation Team - Supervised and trained a team of 8 pre-health professions interns in gaining technical surveying, data entry, and essential healthcare data management skills using Allscripts Professional patient Electronic Health Records, Mend Telehealth services, and Smartsheet. - Designed and streamlined evaluation surveys, pivot tables, data mining operations, statistical anomalies, patterns, and correlations within MAHEC’s psychiatry patient datasets.

• Health Communications Specialist

  • Feb 2019 - Jul 2020

  Asheville, North Carolina Area - Curated the Medication Assisted Treatment (MAT) Policies, Procedures, and Resources Manual (2019 & 2020) for state physicians to increase the need for waivered prescribers of buprenorphine for patients with substance use disorders and pain management in specifically rural landscapes and socioeconomic diverse populations. - Communicated daily with local, state, and federal agencies (i.e. MAHEC, NCDHHS, AAAP, PCSS, and SAMHSA). - Assisted senior program manager by supervising intern… Show more - Curated the Medication Assisted Treatment (MAT) Policies, Procedures, and Resources Manual (2019 & 2020) for state physicians to increase the need for waivered prescribers of buprenorphine for patients with substance use disorders and pain management in specifically rural landscapes and socioeconomic diverse populations. - Communicated daily with local, state, and federal agencies (i.e. MAHEC, NCDHHS, AAAP, PCSS, and SAMHSA). - Assisted senior program manager by supervising intern project work, helping to codesign program development, and improving our future grant-writing opportunities. - Executed social media projects using the MAHEC Twitter for continuing education training events, seminars, and workshops. - Pioneered physician engagement professional development progress reports quantifying and qualifying individualized engagement for program evaluation with on-site MAT continuing ed training programs. - Collaborated in the development of an Equity & Inclusion Medication Assisted Treatment PowerPoint training module for providers and by the Society of Teachers of Family Medicine STFM Addiction Curriculum. - Assisted with quantitative data collection for the WNC Cast Score Comparison project.



Community Care of North Carolina

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• COVID-19 Case Investigator

  • Jul 2020 - Aug 2020

  Asheville, North Carolina, United States - Communicated daily with newly diagnosed COVID-19 patients via phone calls, texts, emails, and site visits - Educated each individual about symptomology, infection, and treatment associated with COVID-19 - Connected COVID cases to the local Health Departments, Primary Health Care services, and community services - Maintained data entry in the Community Team Outreach Tool (CCTO) and NCEDSS case software for regional COVID cases



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Agent & Concierge

  • Jun 2015 - Jun 2020

  Biltmore Park - Frequently requested by return VIP clients to provide personalized & detailed itineraries for event experiences and travel using the CRM platform OnQ. - Authored new Standard Operating Procedures (SOPs). - Assisted curating a hotel wide stretching program for housekeepers to reduce fatigue and onsite job injuries. - Organized recurring group house accounts, daily employee cash deposits, and all cash and card transactions.



Mountain Area Health Education Center - MAHEC

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Public Health Economic Intern: Bounty & Soul

  • May 2018 - Aug 2018

  Asheville, North Carolina - Quantified 5 years of participant survey data into a 2018 Year-End Financial Impact Report on their current health and wellness initiatives among the 700 individuals reached during community events, workshops, and food donations. - Curated a year-end review presentation showcasing the findings of Bounty & Soul’s financial and health impact on WNC health. - Developed a visual workflow guide of the services offered by Bounty & Soul.

• Community Garden Data Collector: Dig In! Yancey Community Garden

  • May 2018 - Aug 2018

  Asheville, North Carolina, United States - Conducted an internal evaluation of the organization using interview analysis where current member interviews were scheduled, conducted, and transcribed. - Collaborated with community garden director Kathleen Wood identifying recurring themes for organization improvement.



University of North Carolina Asheville

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Research Assistant - Dietary Patterns & Well-Being Study

  • Jan 2017 - May 2017

  Asheville, North Carolina Area - Measured the relationship between participant submitted food records/daily logs and self-reported survey data. - Analyzed each participant’s bone density, water retention, and muscle composition using an IDXA GE full body scanner.

• Undergraduate Research Assistant - Locavorism Study

  • Sep 2014 - May 2017

  Asheville, North Carolina Area - A study designed to measure the effect experimental food education has on an individual's willingness to change and adopt a more healthful diet & lifestyle. - Organized, collected, and synthesized evidence-based journal papers for manuscript development. - Planned and executed experimental food education workshops and teaching/cooking classes for all age groups.

• Undergraduate Research Assistant - Breman Study

  • Jan 2016 - May 2016

  Asheville, North Carolina Area - Assisted with scanning and entering quantitative data on behalf of the North Carolina Center for Health and Wellness. - Drafted Reports to help answer if college students & older adults respond differently to experiential food activities.



Rental Me This!

• Front Office Manager

  • Mar 2014 - Jun 2015

  535 merrimon Ave, Asheville NC, 28805 - Promoted from AV Technician due to high work productivity and professional infield/in-store customer service. - Orchestrated and executed private concerts, weddings, and outdoor adventure rentals with area client accounts in WNC (i.e. The Biltmore Estate, Omni Grove Park, Biltmore Country Club, The Cliffs, The Venue, The Grand Bohemian, etc.). - Trained/managed new employees and prepared streamlined daily/weekly/monthly delivery schedules. - Maintained inventory and… Show more - Promoted from AV Technician due to high work productivity and professional infield/in-store customer service. - Orchestrated and executed private concerts, weddings, and outdoor adventure rentals with area client accounts in WNC (i.e. The Biltmore Estate, Omni Grove Park, Biltmore Country Club, The Cliffs, The Venue, The Grand Bohemian, etc.). - Trained/managed new employees and prepared streamlined daily/weekly/monthly delivery schedules. - Maintained inventory and continuously tested over 200 pieces of equipment for safety, quality, and performance. - Processed cash/card payments, managed client house accounts, maintained monthly income reports, and monthly expense reports for store owner(s). Show less