Experience

Loopia Group
• Sweden
• IT Services and IT Consulting
• 1 - 100 Employee
• Teknisk support

  • May 2022 - Present

PerformIQ – Rekrytering och bemanning med idrottens egenskaper
• Support

  • Nov 2021 - May 2022


CGI

• Canada
• Information Technology & Services
• 1 - 100 Employee

• Supporttekniker, helpdesk

  • Sep 2019 - Nov 2020

  Worked at the CGI service desk in Portugal providing support for two Swedish clients. The support included things such as managing the users active directory accounts and passwords, Office 365, VPN, Microsoft Office, troubleshooting client software, handling security incidents, troubleshooting hardware, register cases in Remedy. Worked at the CGI service desk in Portugal providing support for two Swedish clients. The support included things such as managing the users active directory accounts and passwords, Office 365, VPN, Microsoft Office, troubleshooting client software, handling security incidents, troubleshooting hardware, register cases in Remedy.



Binero Group AB

• Supporttekniker kundtjänst

  • Jun 2016 - Aug 2019

  First line webhosting support. Supported customers with things such as email setup in clients (Outlook, Mac, Thunderbird etc) both Exchange and POP3/IMAP, FTP, SSH, Wordpress, MYSQL. First line webhosting support. Supported customers with things such as email setup in clients (Outlook, Mac, Thunderbird etc) both Exchange and POP3/IMAP, FTP, SSH, Wordpress, MYSQL.



ICA Gruppen

• Sweden
• Retail
• 700 & Above Employee

• Kassabiträde

  • Jun 2014 - Aug 2014

  Worked a few months as a cashier in a convenience store. Worked a few months as a cashier in a convenience store.



Com Hem AB

• Sweden
• Telecommunications
• 100 - 200 Employee

• Teknisk support

  • May 2013 - Jan 2014

  Swedens biggest TV service provider. I worked in their first line support where I helped their customers with their digital TV boxes and OnDemand services and selling services was also a part of the job. Swedens biggest TV service provider. I worked in their first line support where I helped their customers with their digital TV boxes and OnDemand services and selling services was also a part of the job.