Experience

Superior Contact

• United States
• Telecommunications
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2021 - Present

  We are seeking a customer-focused Call Center Representative to join our team. As a Call Center Representative, you will handle inbound and outbound calls, address customer inquiries, and resolve issues professionally and promptly. Key Responsibilities: Manage inbound and outbound calls professionally and courteously. Address customer inquiries, provide accurate information, and offer solutions. Resolve customer issues, escalating to a supervisor when necessary. Maintain knowledge of our products and services for informed support. Record customer interactions and transactions in appropriate systems. Meet performance goals, including call handling metrics and customer satisfaction scores. Attend training sessions and team meetings to stay updated on policies and best practices. Collaborate with team members to ensure consistent customer service. Maintain customer confidentiality and adhere to data protection guidelines. Requirements: High school diploma or equivalent. Previous experience in customer service or call center role preferred. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Proficient computer and data entry skills. Availability to work flexible hours, including evenings, weekends, and holidays. As a Call Center Representative, you will play a vital role in maintaining customer relationships, ensuring satisfaction, and contributing to the company's success. We look forward to welcoming a dedicated professional to our team. Show less



Tasha Schuh Inspiration

• Graphic Designer

  • Aug 2020 - Present

  As a graphic designer, your role in creating a curriculum document and promotional materials for a public speaker will involve the following responsibilities: Understanding the client's needs: You need to understand the speaker's message and goals for the curriculum document and promotional materials. This will help you create designs that align with their vision and effectively communicate their message. Designing the curriculum document: You will be responsible for creating a visually appealing and easy-to-read document that presents the curriculum in a clear and concise manner. This may involve creating infographics, diagrams, and other visual aids to help learners understand the material. Creating promotional materials: You will need to design promotional materials that effectively market the speaker's services. This may include creating brochures, flyers, posters, and other marketing materials that catch the eye and communicate the value of the speaker's services. Choosing typography and color schemes: You will be responsible for selecting typography and color schemes that align with the speaker's brand and message. These elements can greatly impact the overall look and feel of the curriculum document and promotional materials. Collaborating with the client: You will need to work closely with the client to understand their feedback and make any necessary revisions to the designs. This will help ensure that the final product meets their needs and exceeds their expectations. Staying up-to-date with design trends: You will need to stay informed about the latest design trends and best practices to create modern and effective designs that stand out in a crowded market. Overall, your role as a graphic designer is to create designs that effectively communicate the speaker's message, while also capturing the attention of potential learners and clients. Show less



Self-employed

• Creative Specialist

  • Jan 2021 - Present

  As a highly motivated, creative, and versatile self-employed graphic designer and web developer, I am dedicated to providing exceptional service to my clients. With a proven track record of delivering high-quality work, meeting project deadlines, and exceeding client expectations, I work closely with clients to create visually striking designs and user-friendly websites tailored to their unique needs and specifications. Key Responsibilities: Collaborating with clients to understand their design and development needs, offering valuable insights and recommendations to help them achieve their goals. Creating visually appealing program materials, PDFs, and curriculum files for a diverse range of clients, ensuring that designs effectively convey the desired message and captivate the target audience. Developing and maintaining user-friendly websites using platforms and tools such as WordPress, Shopify, Google Services, hosting, and domain management. Serving as a reliable partner for clients, forging strong connections and ensuring the best possible experience through clear communication and timely project completion. Continuously expanding my skill set and staying up-to-date with industry trends, tools, and technologies to provide cutting-edge design and development solutions. Balancing multiple projects and clients simultaneously, prioritizing tasks effectively to maintain a high level of productivity and client satisfaction. As a self-employed graphic designer and web developer, I am passionate about using my talents to create a positive impact on the lives of those around me and helping businesses succeed in achieving their goals. I eagerly anticipate the opportunity to collaborate with you and bring your vision to life Show less



Tall Pines Motel

• Marquette, Michigan, United States

• Web Designer

  • Jan 2021 - Present

  We are seeking a skilled web developer to join our team at our local hotel. The ideal candidate will have experience creating and maintaining user-friendly websites tailored to the unique needs of the hospitality industry. As a web developer, you will work closely with hotel management to ensure our online presence effectively showcases our services, amenities, and brand identity, attracting guests and driving bookings. Key Responsibilities: Collaborate with hotel management to understand the website's design and development needs, offering valuable insights and recommendations. Create and maintain a visually appealing, user-friendly, and responsive website that effectively conveys our hotel's services, amenities, and brand identity. Develop and integrate online booking and reservation systems for a seamless guest experience. Optimize the website for search engines (SEO) to increase visibility and drive organic traffic. Ensure website compatibility across various devices and browsers for an optimal browsing experience. Regularly update and maintain website content, including text, images, and promotional materials, to keep the website current and engaging. Monitor website performance, analyze user behavior, and implement improvements to enhance user experience and increase conversion rates. Ensure website security by implementing best practices and staying up-to-date with industry standards. Collaborate with other team members, such as marketing and graphic design, to create cohesive and effective promotional materials for the hotel. As a web developer for our local hotel, you will play a crucial role in enhancing our online presence and attracting potential guests. We look forward to welcoming a dedicated and talented professional to our team. Show less



Music For All Kids

• Marquette, Michigan, United States

• Program Director

  • Jul 2018 - Present

  Music Education Non-Profit Program Director for Kids to oversee our music education program for children. Responsibilities include developing and implementing music education programs, managing budgets and a team of educators and volunteers, developing partnerships, securing funding, evaluating program effectiveness, and ensuring the safety of participants. Qualifications include 5+ years of music education program management experience, experience managing a team, knowledge of child development and music education pedagogy, excellent communication and project management skills, and a passion for music education. No degree required, but relevant experience and skills are necessary. Competitive salary and benefits offered. Show less



DayDreamers Band

• Marquette, Michigan, United States

• Booking Manager

  • Dec 2017 - Present

  Nick Johnson is an experienced music performer manager with a passion for helping artists succeed. With over 10 years of experience in the music industry, Nick has a proven track record of managing the careers of successful musicians, helping them grow their fan base, and maximizing their earning potential. Nick is a strategic thinker and collaborator, always seeking new opportunities for their artists to showcase their talent and reach new audiences. They have a deep understanding of the music industry and the challenges that musicians face, and they are dedicated to helping their clients navigate the complexities of the business. With a strong network of industry contacts and a talent for building relationships, Nick is skilled at securing lucrative performance opportunities, negotiating contracts, and managing tour logistics. They are also adept at developing marketing and promotional strategies that build buzz and generate excitement around their artists' music. Nick is passionate about music and committed to helping their clients achieve their goals. They are a trusted advisor and advocate for their artists, always putting their clients' best interests first. With Nick on their team, musicians can focus on what they do best - making music - while knowing that their career is in capable hands. Show less



Tarc Tech

• Shopify Development

  • Mar 2021 - Apr 2023

  E-Commerce Store Development and Manager to oversee online store creation, launch, and management. Responsibilities include developing and maintaining a comprehensive e-commerce strategy, managing product listings, pricing, and inventory, creating marketing campaigns, analyzing e-commerce metrics, and collaborating with cross-functional teams. Qualifications include a bachelor's degree, 3+ years of experience in e-commerce store development and management, strong project management skills, experience with e-commerce platforms, knowledge of HTML, CSS, and JavaScript, and strong analytical and communication skills. Competitive salary and benefits offered. Show less