DMA Executive

• Jan 2023 - Present

Abhaile/MABS Reporting and Governance Executive

• Feb 2018 - Dec 2022

As part of the Abhaile/MABS Communications Team, it is my role to analyse the results of communications campaigns, the impact they have on demand for the scheme and the outputs and outcomes of the scheme itself.My day to day role includes:Finance and Reporting• Oversee effective administrative practices within the team and in relation to supports offered by Abhaile. • Support the use and development of software and online facilities in relation to record-keeping, monitoring and the storage and dissemination of resources.• Assist the Abhaile Manager in financial monitoring, review and reporting with regard to the operational grants awarded to Abhaile.• Lead the team on procurement guidelines and liaise with the Procurement Executive to deliver tenders and contracts• Supervise and oversee the administrative work of Abhaile delivery companies.• Collate, clean, and analyse data to produce team and scheme reports on a monthly and quarterly basis for management and stakeholders.Communications• Offer direct support to delivery companies and stakeholders• Develop and oversee the preparation of resource material to support the delivery of Abhaile.• In a governance role, support the implementation of quality standards and review for the Abhaile service.• Support the Abhaile Manager and Marketing Executive in preparing and executing communications campaigns• Manage and curate content for the MABS website (and Abhaile sub-section) Show less

Clerical Officer

• Jul 2017 - Feb 2018

Freelance Content Writer, Social Media Curator and Web Development

• Jan 2014 - Jan 2018

I create content, images, and curate social media for limesandstars.com along with maintaining the website. Due to the success of this, I have taken on a few clients to establish websites and their digital presence. I create content, images, and curate social media for limesandstars.com along with maintaining the website. Due to the success of this, I have taken on a few clients to establish websites and their digital presence.

Freelance Web Development and Marketing Consultant

• Feb 2017 - Mar 2017

This was a short term contract with Sweeney Design to build their website to their specifications. My role included: - Establishing a web presence by setting up Facebook, Twitter, Instagram & LinkedIn pages - Creating their website www.sweeneydesign.ie to showcase their work, - Implementing SEO measures to ensure maximum visibility online. - Optimising the website to generate leads for the company. - Carrying out market research and complete competitors analysis. This was a short term contract with Sweeney Design to build their website to their specifications. My role included: - Establishing a web presence by setting up Facebook, Twitter, Instagram & LinkedIn pages - Creating their website www.sweeneydesign.ie to showcase their work, - Implementing SEO measures to ensure maximum visibility online. - Optimising the website to generate leads for the company. - Carrying out market research and complete competitors analysis.

Business Development Manager

• Jun 2015 - Feb 2017

As the first point of contact for the business I work on a multitude of tasks at any given time including but not limited to:- Arranging and providing product demonstrations and training- Dealing primarily with the CEO and Operations Director to ensure smooth day-to-day operations- Liaising with clients on their set-up, weekly orders and any other needs they may have- Organising and processing invoices, orders and deliveries.- Chasing Debtors.- Ensuring a smooth sales process between the company, distributors and clients alike- Setting up and maintaining systems and processes throughout the company- Encouraging social engagement through social media and events- Lead Generation- Lead Conversion Show less

Sales and Marketing Associate

• May 2013 - Jun 2015

- Researching both domestic and global markets- Compiling portfolios to form the basis of our marketing strategy- Implementing and advising the marketing campaign- Analysing competitors in both the retail and wholesale sectors- Sourcing equipment and production methods- Researching target markets and generating leads- Community management - from social media to events- Building lasting client relationships in the food industry and beyond- Researching and creating innovative ways to present our products Show less

Production Assistant Intern

• Jul 2012 - Aug 2012

As part of the production office for Dublin Tall Ships 2012 my responsibilities included: - Assisting and supporting the Production Executive - Aiding administration staff with general information enquiries - Sourcing materials and equipment as needed - Liaising with suppliers - Distributing vehicle and personnel accreditation - Maintaining control sheets to accommodate all accreditation, deliveries, costs and timelines - Ensuring all aspects of the event ran smoothly and assisting where necessary Show less

Taste of Dublin - Volunteer

• Jun 2011 - Jun 2011

At Taste of Dublin 2011 I worked as a VIP Usher and dishwasher. Responsibilities included: - Representing the company by greeting VIP guests - Ensuring guests were well looked after - Facilitating dishwashers when necessary - Setting up in the mornings to secure the VIP room and area looked professional and clean and closing up each evening. At Taste of Dublin 2011 I worked as a VIP Usher and dishwasher. Responsibilities included: - Representing the company by greeting VIP guests - Ensuring guests were well looked after - Facilitating dishwashers when necessary - Setting up in the mornings to secure the VIP room and area looked professional and clean and closing up each evening.

Customer Telerelations

• Feb 2010 - Aug 2010

- Facilitated customers with their on-line banking. - Dealt with issues of technical support in various areas. - Complied with team targets. - Earned 3 Santander Stars for exceptional customer service, 1 whilst still in training. - Due to feedback from customers in which I went the "extra 10 miles" I helped contribute to the invalidation of Average Call Time, in my centre leading to better customer service and much happier customers. - Facilitated customers with their on-line banking. - Dealt with issues of technical support in various areas. - Complied with team targets. - Earned 3 Santander Stars for exceptional customer service, 1 whilst still in training. - Due to feedback from customers in which I went the "extra 10 miles" I helped contribute to the invalidation of Average Call Time, in my centre leading to better customer service and much happier customers.

Customer Service Advisor

• Jun 2009 - Jan 2010

Talk Talk New Lines - Customer Sales Advisor: - Administered contracts - Ensured understandings of contracts - Processed sensitive information with confidence Vodafone - Retention Sales Advisor: - Renewing telecommunications contracts - Assisting customers in decision making - Provided product information to aid in sales - Worked towards many targets simultaneously Talk Talk New Lines - Customer Sales Advisor: - Administered contracts - Ensured understandings of contracts - Processed sensitive information with confidence Vodafone - Retention Sales Advisor: - Renewing telecommunications contracts - Assisting customers in decision making - Provided product information to aid in sales - Worked towards many targets simultaneously

Party Co-ordinator & Receptionist

• Oct 2006 - Oct 2009

Co-ordinated & entertained children's parties - Administered general reception duties - Managed till service and basic book keeping - Responsible for food ordering, delivery & service - Assisted in retail sales and product information (subscriptions/memberships and toys) - Maintained existing and formed new company-client relationships Co-ordinated & entertained children's parties - Administered general reception duties - Managed till service and basic book keeping - Responsible for food ordering, delivery & service - Assisted in retail sales and product information (subscriptions/memberships and toys) - Maintained existing and formed new company-client relationships

Photographer

• Oct 2006 - Apr 2009

Arranging / designing Live Band photography & photoshoots - Developing photos in Photoshop Arranging / designing Live Band photography & photoshoots - Developing photos in Photoshop