Care Team Leader

• Apr 2017 - Present

I work within Kilkenny House which is a Registered Sheltered Housing with Care Scheme for service users with complex care and support needs. We are a 24 hour care service that operates 365 days a year. I enthusiastically work as part of the management team to ensure that all areas of our service users care is delivered to the highest quality, this includes ordering and administration of medication, planning work rotas and schedules and taking day to day responsibility of the management of the scheme in the absence of the registered manager. My key objective is to supervise the carers to empower them to deliver truly person centred care in a way that is compliant with CQC outcomes. I offer a flexible approach to provide a quality service. I've good interpersonal skills and management experience.key duties imclude:supervising a team of carers empowering them to deliver an effective personal care service in line with national care standards.Being responsible for producing and distributing weekly work schedules for carers, ensuring that all service user visits are covered.Ensuring medication is ordered and administered in line with the medication policy.To carry out audits to ensure the service is compliant with CQC requirements.To ensure accurate and up to date records relating to service users are collected in line with CQC and Milton Keynes policy..Working alone or with other professionals to assess the care requirements and risk to the service users and ensuring that care plans reflect this..Carry out 1-1 meetings with staff.

Team Leader

• Jul 2014 - Apr 2017

Excelcare is a family owned care business which has been established for over 25 years. Our vision was to continually be a leading provider of high quality care which exceeds the expectations of the people living within the service. I actively promoted the independence of the homes residents, by assessing and implementing appropriate levels of care required by the homes residents while supervising the effective care of all residents by carers through working alongside them and assessing and managing their performance. Maintain effective communication with the Home Manager by reporting appropriate information as necessary in a timely manner. I have a desire to work with the elderly and dementia care and possess excellent interpersonal and communication skills, highly empathic, non judgemental and person centred in my approach to people.Working at Dovecote Manor for Excelcare Holdings allowed me to gain experience of working with older people. I gained my Level 3 diploma in health and social care which allowed me to become a team Leader which led me to be able to supervise staff and to also ensure that a high quality of care was being delivered to all residents. I was responsible for managing the scheme and meeting agreed work objectives while having a good understanding of the Care Act 2014

Care Assistant

• Jul 2006 - Jul 2014