Nick Y.
System Engineer III at Brady's Business Systems- Claim this Profile
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Bio
Credentials
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ConnectWise Automate Administrator
ConnectWiseJan, 2019- Oct, 2024 -
ConnectWise Automate Engineer/Technician
ConnectWiseJan, 2019- Oct, 2024 -
ConnectWise Automate Service Technician
ConnectWiseJan, 2019- Oct, 2024 -
ConnectWise Manage Implementation
ConnectWiseJan, 2019- Oct, 2024 -
ConnectWise Manage Internal IT
ConnectWiseJan, 2019- Oct, 2024 -
ConnectWise Manage Service Manager
ConnectWiseJan, 2019- Oct, 2024 -
Computer Networking Operating Systems (CVCNO)
Washtenaw Community CollegeMay, 2014- Oct, 2024 -
Foundations of Information Systems (CTFIS)
Washtenaw Community CollegeMay, 2014- Oct, 2024 -
AWS Certified Cloud Practitioner
Amazon Web ServicesJan, 2019- Oct, 2024
Experience
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Brady's Business Systems
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United States
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Retail Office Equipment
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1 - 100 Employee
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System Engineer III
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Jun 2019 - Present
• We provide local businesses with the industry’s best technology services & solutions, including: • Hardware • Software • Managed print and managed IT services • Migration services • Telephony • Cloud technology (AWS, 365, Azure, etc...) • With offices in Grand Blanc, Saginaw & Port Huron, we proudly serve the Great Lakes Bay Region, Thumb and surrounding areas. • Brady’s is ranked among the top 100 servicing dealers in the nation. When you partner with us you are not only supporting your local community, you’re working with one of the best servicing dealers in the United States. • Brady's is part of a larger family of technology related companies belonging to Visual Edge IT. • Visual Edge IT’s mission is to provide top-notch Information Technology Services with a commitment to best value and expertise. We guarantee our clients will receive personalized IT services to help them accomplish their day-to-day business needs and goals. • Visual Edge IT provides professional managed IT services and support to SMB’s and verticals such as healthcare, education, not-for-profit and financial. We give clients the tools to measure their growth so that they can manage their businesses more effectively. Show less
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LTI Information Technology
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United States
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Computer Networking Products
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1 - 100 Employee
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Network Technician
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Feb 2018 - May 2019
• Data Services o Data services are software services that surround operations on key data entities of relevance to the enterprise. Enterprise data is stored in multiple systems and require multiple interfaces or mechanisms to interact with them. LTIIT has experienced professionals that are trained to make sure your data is safe, and current. • Procurement o LTIIT can procure just about anything from workstations, servers, laptops, software, or network appliances and we can offer them to you at competitive pricing. We also offer on-site service for the repair or installation. We can also update your business-critical software and troubleshoot any issues you may be experiencing. • Implementation / Integration o Every well-made solution stems from a well-made plan. Our engineers assure proper system design and planning through knowledge of hard-earned experience. We spend the time on each of our clients to make sure the choices we recommend are a perfect fit for the goals and objectives they want to accomplish. • Hosting o Let LTIIT host your important data. We can elevate the hassle of keeping data onsite by moving your data to our secure data center with 99% up time. • Network Support / Outsourced IT o LTI-IT can provide an end-to-end solution for clients wishing not to worry about any aspect of Information Technology. From ensuring that all mission-critical systems of your network are highly available, through ongoing preventive maintenance and emergency on-site response, to premium data and voice wiring to ensure the physical infrastructure for current and future needs. • Telephony o We provide Telephony systems which provide maximum up time. We custom build your phone system from the ground up to make sure your business is covered. Show less
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DEXTER CABINET&COUNTERTOP
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United States
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Cabinet and Countertop Installation Specialist
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Apr 2010 - Jan 2018
-Cabinet construction & installation team member with responsibilities including measuring, constructing, & customer service orientated installation of countertops & cabinetry -Provided basic computer servicing support to maintain operation in a company setting -Cabinet construction & installation team member with responsibilities including measuring, constructing, & customer service orientated installation of countertops & cabinetry -Provided basic computer servicing support to maintain operation in a company setting
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Michigan Medicine
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United States
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Hospitals and Health Care
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700 & Above Employee
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Medical Center Information Technology Support
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May 2014 - Mar 2015
-Provided technical support to Epic Systems MiChart clinical charting application -Used ticketing (Remedy) and communication systems to provide details and insights about problems and solutions -Responsible for answering phone and helping users navigate, solve, and use Epic Systems in a clinical setting -Provided technical support to Epic Systems MiChart clinical charting application -Used ticketing (Remedy) and communication systems to provide details and insights about problems and solutions -Responsible for answering phone and helping users navigate, solve, and use Epic Systems in a clinical setting
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Encore Studios
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Advertising Services
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1 - 100 Employee
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Technical Support
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Jul 2012 - May 2014
-Diagnosed, assessed and resolved problems involving computers and day to day technical operations -Provided insight, analysis, and follow-up regarding problems and actions taken to resolve them -Assisted company in maintaining a scheduling program in a busy hair studio setting -Diagnosed, assessed and resolved problems involving computers and day to day technical operations -Provided insight, analysis, and follow-up regarding problems and actions taken to resolve them -Assisted company in maintaining a scheduling program in a busy hair studio setting
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Education
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2015 - 2018
Eastern Michigan University
Bachelor's degree, Computer/Information Technology Administration and Management -
2012 - 2014
Washtenaw Community College
Associate of Applied Science - AAS, Computer Systems Networking and Telecommunications
Community
