Technical Alignment Manager

• May 2022 - Present

Technical Alignment Analyst

• Apr 2021 - Oct 2022

Low-Voltage Technician

• Aug 2019 - Apr 2021

• Gathered extensive knowledge on both the physical and network layers via the installation and configuration of data cable, switches, access points, cameras, and phone systems• Collaborated on 15+ substantial projects throughout the Augusta, Georgia, and Colombia, South Carolina area • Solved 1-2 on-site network/phone system issues via in-depth troubleshooting on a day to day basis• Exercised communication skills via understanding customer inquiries, building relationships with clients, and maintenance of the client relationships

Civil Engineering Intern

• May 2017 - Jan 2018

▪ Learned various newly introduced engineering software to complete projects▪ Utilized critical thinking skills by using complex equations to find real-world solutions▪ Created various documents in Microsoft Excel to generate cost of services for five different clients▪ Produced calculations for a stormwater sewer drainage plan for a water basin reaching over 80,000 sq. ft.▪ Mastered software required to plug in over 20 equations to find solutions for drainage plan ▪ Learned various newly introduced engineering software to complete projects▪ Utilized critical thinking skills by using complex equations to find real-world solutions▪ Created various documents in Microsoft Excel to generate cost of services for five different clients▪ Produced calculations for a stormwater sewer drainage plan for a water basin reaching over 80,000 sq. ft.▪ Mastered software required to plug in over 20 equations to find solutions for drainage plan

Low-Voltage Technician Intern

• May 2015 - Aug 2015

▪ Gained first-hand experience working with various data cabling, server and phone systems▪ Analyzed common technical problems dealing with computer servers and phone systems to ensure systems were operating properly▪ Learned vocabulary appropriate to the technical field▪ Participated on substantial projects such as installing data cabling at Augusta VAH Federal Credit Union ▪ Gained first-hand experience working with various data cabling, server and phone systems▪ Analyzed common technical problems dealing with computer servers and phone systems to ensure systems were operating properly▪ Learned vocabulary appropriate to the technical field▪ Participated on substantial projects such as installing data cabling at Augusta VAH Federal Credit Union

Shift Manager

• Jul 2011 - Aug 2015

▪ Directed a team of employees through a fast-paced environment while also retaining attention to fine details. ▪ Directed a team of employees through a fast-paced environment while also retaining attention to fine details.