Nick Gonzalez
Customer Success Manager at PeopleAdmin- Claim this Profile
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Topline Score
Bio
Abhinav Somani
Nick was a great Customer Success Manager at LEVERTON. At a small startup, Nick was thrown into the fire quickly and learned much about business without significant hand holding. He worked directly with our clients and improved several processes internally. Nick has the ability to do more if given the opportunity and he has the where with all to handle the toughest of challenges.
Matthew Ryklin
Nick is someone who has no problem doing whatever it takes to get the job done. He takes on new challenges and is not afraid to send e-mails at midnight or to get on calls at 6 in the morning if that's what it takes to ensure a task is completed in a timely and accurate manner. Nick is also great on the phone in talking with both clients and service providers. In his first few weeks at LEVERTON, we threw him into the fire a little bit when we had a rush of projects, and he ultimately managed to get organized and stay on top of everything in an unfamiliar environment. He can learn on the fly, which was especially important for our fast-paced and growing company. He is also a friendly presence in the office and we definitely miss him here at LEVERTON.
Abhinav Somani
Nick was a great Customer Success Manager at LEVERTON. At a small startup, Nick was thrown into the fire quickly and learned much about business without significant hand holding. He worked directly with our clients and improved several processes internally. Nick has the ability to do more if given the opportunity and he has the where with all to handle the toughest of challenges.
Matthew Ryklin
Nick is someone who has no problem doing whatever it takes to get the job done. He takes on new challenges and is not afraid to send e-mails at midnight or to get on calls at 6 in the morning if that's what it takes to ensure a task is completed in a timely and accurate manner. Nick is also great on the phone in talking with both clients and service providers. In his first few weeks at LEVERTON, we threw him into the fire a little bit when we had a rush of projects, and he ultimately managed to get organized and stay on top of everything in an unfamiliar environment. He can learn on the fly, which was especially important for our fast-paced and growing company. He is also a friendly presence in the office and we definitely miss him here at LEVERTON.
Abhinav Somani
Nick was a great Customer Success Manager at LEVERTON. At a small startup, Nick was thrown into the fire quickly and learned much about business without significant hand holding. He worked directly with our clients and improved several processes internally. Nick has the ability to do more if given the opportunity and he has the where with all to handle the toughest of challenges.
Matthew Ryklin
Nick is someone who has no problem doing whatever it takes to get the job done. He takes on new challenges and is not afraid to send e-mails at midnight or to get on calls at 6 in the morning if that's what it takes to ensure a task is completed in a timely and accurate manner. Nick is also great on the phone in talking with both clients and service providers. In his first few weeks at LEVERTON, we threw him into the fire a little bit when we had a rush of projects, and he ultimately managed to get organized and stay on top of everything in an unfamiliar environment. He can learn on the fly, which was especially important for our fast-paced and growing company. He is also a friendly presence in the office and we definitely miss him here at LEVERTON.
Abhinav Somani
Nick was a great Customer Success Manager at LEVERTON. At a small startup, Nick was thrown into the fire quickly and learned much about business without significant hand holding. He worked directly with our clients and improved several processes internally. Nick has the ability to do more if given the opportunity and he has the where with all to handle the toughest of challenges.
Matthew Ryklin
Nick is someone who has no problem doing whatever it takes to get the job done. He takes on new challenges and is not afraid to send e-mails at midnight or to get on calls at 6 in the morning if that's what it takes to ensure a task is completed in a timely and accurate manner. Nick is also great on the phone in talking with both clients and service providers. In his first few weeks at LEVERTON, we threw him into the fire a little bit when we had a rush of projects, and he ultimately managed to get organized and stay on top of everything in an unfamiliar environment. He can learn on the fly, which was especially important for our fast-paced and growing company. He is also a friendly presence in the office and we definitely miss him here at LEVERTON.
Credentials
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Effective Listening
LinkedInApr, 2019- Nov, 2024 -
Communication Foundations (2013)
LinkedInMar, 2019- Nov, 2024 -
Customer Service Foundations
LinkedInFeb, 2019- Nov, 2024
Experience
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PeopleAdmin
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United States
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Mar 2022 - Present
A PowerSchool Company - A flexible cloud platform connecting your entire campus with customizable solutions to drive the higher education mission. Colleges and universities can connect every corner of their campuses with PeopleAdmin’s robust, integrated, and interoperable cloud platform for higher education. With easy integrations and powerful analytics tools, save time and get the insights you need to help your institution succeed.
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Sales Development Representative
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Sep 2021 - Mar 2022
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INGU
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Canada
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Oil and Gas
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1 - 100 Employee
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Account Manager
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Jan 2021 - May 2021
Worked with global partners and clients to assess the needs of the Pipers solution. Executed contract negotiations and facilitated projects in collaboration with INGU project managers. With Pipers®, INGU’s free-floating and inert pipeline sensors, you choose the inspection data you need and pay only for the insights you want. Small, self-contained, and simple to deploy, you drop them into your pipeline’s access point – no shutdown required – and as they float down the line, they collect the valuable data about your pipeline integrity that you need in order to make crucial decisions. Show less
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NexusTek
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Business Development Specialist
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Dec 2019 - Jan 2021
Thousands of small and midsize businesses trust NexusTek to provide professionally managed IT services and business solutions. As a managed service provider to companies across the country, we strive to deliver an all-encompassing portfolio of services and outstanding customer service from each of our locations. We appreciate the accolades and certifications we’ve received that signify leadership in our industry. Thousands of small and midsize businesses trust NexusTek to provide professionally managed IT services and business solutions. As a managed service provider to companies across the country, we strive to deliver an all-encompassing portfolio of services and outstanding customer service from each of our locations. We appreciate the accolades and certifications we’ve received that signify leadership in our industry.
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MRI Contract Intelligence
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Manager - North America
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Nov 2017 - May 2018
Winner of 2017's Best Technology & Innovation Awards at Realcomm, MIPIM and CoreNet Leverton, an MRI Software Company, provides AI-powered data extraction and contract analytics platform helping businesses to extract and analyze key structured data out of their corporate and legal documents. Trusted by over 200 of the Fortune 1000, the company’s secure platform includes pre-trained, proprietary OCR and deep learning algorithms that accelerate data discovery and extraction, speeding time to ROI. With support for 25+ languages and offices in New York, London, and New Delhi, Leverton is equipped to meet the needs of the largest global real estate, accounting, consulting and financial organizations. Better Data. Smarter Decisions Show less
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Client Relationship Manager
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Jan 2017 - Nov 2017
Goodbye, pen and paper. Hello, efficiency. Archaio delivers smart digital checklists right on inspectors’ iPhone®, iPad® or Android device, with real-time notifications and reports for the facility manager.
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Business Development Specialist
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Mar 2016 - Jan 2017
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Best Buy
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Retail
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700 & Above Employee
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Mobile Technology Specialist
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May 2012 - Nov 2015
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The San Antonio Area Foundation
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San Antonio, Texas Area
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Social Media Coordinator
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Feb 2015 - May 2015
The Area Foundation has managed and distributed more than $260 million in grants and scholarships to local non-profit and community organizations. - As part of a class project, team-managed YouTube campaign for ‘Big Give SA’ annual fundraiser, placing San Antonio in top 5 of donations generated compared to other major U.S. cities. - Team-hosted The Area Foundation’s YouTube video contest that, in collaboration with other social media platform teams, helped raise awareness and generate $4.3 million dollars and the donation of 37,000 gifts for local nonprofits. - Created how-to videos to educate non-profits on creating compelling content to maximize donations. - Visited non-profit organizations to educate staff on leveraging social media to impact fundraising and community engagement. Show less
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Education
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2010 - 2015
University of the Incarnate Word
Bachelor's degree, Business Administration; Computer Information Systems
Community
