Experience

Melton Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Account Manager

  • Sep 2021 - Present

  • Operating as the lead point of contact for any and all matters specific to a customer base of 20+ entities, ranging from small town project managers to multimillion-dollar manufacturers. • Responsible for supplying transportation services, using strategic problem-solving skills when responding to daily issues & inquiries, and managing needs & expectations from both internal operations & customers. • Generated book of business by cold calling 50+ potential customers daily to sell our services, building rapport and onboarding over 2 new customers monthly passing the goal set for 2 per quarter. • Developed sales tracking knowledge & software skills through multiple CRM systems, improving communication and customer relations, resulting in a 92% quarterly customer retention rate. • Collaborated with external and internal teams to coordinate and manage 474+ (and counting) shipments going to & from warehouses, facilities and job sites in 42 different states and 3 countries. • Surpassed monthly sales goals, generating over $1,059,982 (and counting) in revenue at an average profit margin of 20.43% (goal margin of 12%-15%) for a total profit of $216,538 since start date of 9/21. • Successfully lead 4 new hires through their training program when our corporate trainer gave no notice of leaving, all 4 employees are surpassing monthly goals and generating great profit. Show less



ATLAS Navigators LLC

• United States
• Accounting
• 1 - 100 Employee

• Operations and Marketing Intern

  • May 2020 - Jul 2020

  Assisted the Marketing Manager in the creation of the company’s new website, promoting the launch of their new services to be provided. • Reviewed Request for Proposals of ATLAS’s services and edited the company’s proposals to best accommodate the RFP. • Evaluated financial reports, adjusted the firm’s budget, worked on projections, and reviewed acquisition documents with the Operations Manager. • Helped implement a new Accounts Receivable procedure and made calls to clients. • Prepared and reviewed client’s merger calculations with an internal team. Show less



Imperial Healthy Vending LLC.

• United States
• Food and Beverage Services

• Warehouse Manager

  • Oct 2018 - May 2019

  • Oversaw daily operations of 3 different departments, accommodating to the needs of over 30 employees. • Managed the loading pre-kit team, delegating and assigning 8 members to complete various tasks throughout the day. • Managed and reduced client complaints, motivating my team to implement the best of customer service. • Evaluated and reorganized the warehouse picking process, increasing picking, stocking and loading time. • Oversaw daily operations of 3 different departments, accommodating to the needs of over 30 employees. • Managed the loading pre-kit team, delegating and assigning 8 members to complete various tasks throughout the day. • Managed and reduced client complaints, motivating my team to implement the best of customer service. • Evaluated and reorganized the warehouse picking process, increasing picking, stocking and loading time.