Experience

Betten Baker Automotive Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• New Car Sales Manager

  • Dec 2020 - Present

  • Achieved sales goals and service targets by cultivating and securing new customer relationships. • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement. • Prepared sales presentations for clients showing success and credibility of products. • Directed sales support staff in administrative tasks to help sales reps close deals. • Improved overall customer buying experience to safeguard dealership revenue. • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy. • Implemented systems and procedures to increase sales Show less



Betten baker chrysler jeep dodge ram

• Coopersville, Michigan

• Finance Manager

  • Jun 2018 - Present

  • Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals. • Developed and maintained relationships with customers, lenders and other third parties. • Evaluated loan requests and documents to verify accuracy and completeness. • Negotiated loan terms and conditions with customers to secure best deal. • Processed loan applications and monitored progress from start to finish. • Verified compliance of financial policies and accounting procedures against federal regulations. • Provided detailed explanations of manufacturer and dealership service procedures and policies. • Discussed optional protections with customers and used persuasive communication skills to obtain agreements. Show less



Betten-Baker Chevrolet-Buick

• Sales/Leasing Professional

  • Apr 2013 - Present

  • Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget. • Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business. • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts, • Completed registration paperwork and sales documentation. • Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget. • Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business. • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts, • Completed registration paperwork and sales documentation.