Supply Chain Manager

• Jun 2021 - Present

Director Of Operations

• Mar 2020 - Jun 2021

Area Director

• Feb 2017 - Mar 2020

• Staffs, trains, and continually develops managers in assigned units.• Oversees and ensures the daily execution of operations in all assigned units.• Complies with company policies, practices and procedures including communicates all changes to unit managers.• Serves as the liaison between the units and the home office.• Conducts monthly GM meetings to keep them informed and monitor their progress.• Ensures every unit has Wing Certified Trainers (WCT) and all training systems for managers in place.• Ensures all units have and are implementing approved local store-marketing plans.• Ensures all approved system wide marketing programs are implemented.• Focuses on daily sales in every unit to identify opportunities and increase management awareness at the unit level.• Positively impacts operations in assigned units. Judgement exercised could considerably affect costs, profits, and/or customer/vendor relations. • Maintains and ensures accuracy of cost of goods sold, labor costs and other costs such as laundry, uniforms, office, bar, kitchen and cleaning supplies. Also reviews all monthly financial statements with the General Managers of each assigned unit.• Monitors proper food handling including Ecosure program, safety, and security programs in all units.• Ensures overall food quality, service standards, cleanliness, and proper accounting procedures in assigned units. Prepares for all QSC's at assigned restaurants.• Monitors the exterior of all units to ensure landscaping, dumpster, signs and building adhere to prescribed standards.• Complies with all applicable local, state and federal laws that affect our industry.• Completes other duties as assigned or apparent in a timely manner.• Monitors and assists with all maintenance issues.• Ensures all employee’s and asst. managers at assigned units are being evaluated annually.• Reviews Administration Organization. Proper invoicing through Aspect with correct filing.

Managing Partner

• Jan 2016 - Feb 2017

Full time salary position overseeing all operations, team members, and management team. Responsible for all P&L activity including labor budget, and food/bar cost controls within my unit. All invoices highly monitored and solely responsible for all accounts paid in full to all vendors or utility, working closely with the franchise accountant. All orders monitored to maintain up to date par levels based off sales projections. Scheduled par levels of staff based off volume of business forecast and booking in excel spreadsheet so management can monitor hourly goals. Working directly on all LSM in Kendallville and surrounding area including creating the marketing campaign as the headliner for East Noble Football.

General Manager/Training GM

• May 2007 - Jan 2016

Full time salary position overseeing all operations, team members, and management team. Within first year of operation, the Auburn location was promoted to FTU (Franchise Training Unit) status which granted us the opportunity to train all future MIT’s for the entire company, and trained over 100+ managers.The Auburn location and I won store of the year award referred to as the BWW Grand Prix (Competing with approximately 40 stores in the Midwest) in 2010 and 2012 for outstanding excellence in operations and guest relations. The Auburn location performed well below the required inventory standard COG’s goal, and Auburn consistently was recognized for running the lowest labor percent in the franchise. Worked closely with the community and LSM for athletic events where a percent of profits given to local charities by way of fundraising. The Auburn unit has had 4 consecutive years with zero health board violations, and received top scores in BWW corporate QSC (Quality, Service, and Cleanliness) audit, averaging 95.7%

Manager

• Feb 2004 - May 2007

Full time salary position maintaining schedules for all team members. Successfully executed all operational standards for my AOR within a six-month period. I went above and beyond to prove 100% guest hospitality by creating an energetic team, and exciting atmosphere. Provided a phenomenal training team within my unit, and provided weekly action plans for all trainers. I achieved all norms while performing a 90-day co run as an assistant general manager. Executed all inventory standards and labor required goals consistently achieved by implementing new systems to help productivity.