Senior Operations Manager

• Mar 2023 - Present

Operations Manager

• Nov 2022 - Mar 2023

Event delivery for Infinity Sports Travel Rugby World Cup 2023 packages in Marseille, Paris and other cities.

Operations Manager (Racecourse)

• Sep 2020 - Nov 2022

Goodwood Racecourse hosts 19 racedays a year and various non-racing events, most famously known for 'Glorious Goodwood' our flagship 5-day racing festival at the end of July. Reporting to the Racecourse Director, my role starts with the implementation of the Health and Safety Policy and Safety at Sports Ground Certificate inline with the Safety Advisory Group.Other resposinsibilties include --Managing a wide range of service providers and contractors from Traffic Management to Security and Stewarding.-To oversee the installation of all event infrastructure, ensuring timings and installations are in accordance with the event build schedule-Responsible for the Racecourse Operations budget, allocating spend, and finding cost efficiencies-Finding creative solutions to help improve customer experience and increase event income.-Project managing a £250k restaurant renovation on time and on-budget.-To support the business in delivering the events to the ISO20121sustainability standard.- Working knowledge of the Sports Grounds Safety Authority 'Green Guide' and SG02 guidance Show less

Event Planner (Racecourse)

• Apr 2017 - Sep 2020

Reporting to the Racecourse Operations Manager, my roles entailed --Delivering the operational and infrastructure requirements associated with Race Days and Events. This includes Temporary Staffing, Owners & Trainers Experience, Traffic Management and other aspects of event build. -Managing a wide range of service providers and contractors ensuring they adhere to the H&S Policy and provide a service that is befitting of the venue  -Assisting in developing and managing large, accurate cost budgets and in conjunction with finance teams report and forecast accurately throughout the year Show less

Operations Executive

• Oct 2015 - Apr 2017

-Delivering the operational and infrastructure requirements associated with Race Days and Events. This includes Temporary Staffing, Owners & Trainers Experience, Traffic Management and other aspects of event build.  -Managing a wide range of service providers and contractors ensuring they adhere to the H&S Policy and provide a service that is befitting of the venue  -Assisting in developing and managing large, accurate cost budgets and in conjunction with finance teams report and forecast accurately throughout the year -Maintenance of facilities. Show less

Graduate Development Programme

• Jul 2015 - Sep 2015

A two-week residential course in Newmarket, understanding the Horseracing Industry followed by a 10 week programme with Arena Racing Company (ARC) at Chepstow Racecourse where I was gaining experience in all areas of Racecourse Management. Areas included Marketing, Event Management and Business Development, helping to develop the newly run October Jumps Festival. A two-week residential course in Newmarket, understanding the Horseracing Industry followed by a 10 week programme with Arena Racing Company (ARC) at Chepstow Racecourse where I was gaining experience in all areas of Racecourse Management. Areas included Marketing, Event Management and Business Development, helping to develop the newly run October Jumps Festival.

Customer Service Associate

• Oct 2013 - Apr 2015

Operations Assistant

• Jun 2014 - Aug 2014

Lifeguard

• Jun 2014 - Aug 2014

Shop Assistant

• Aug 2010 - Sep 2013